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Kennington, London SE11

4.5/5, 17 Reviews
88% Recommended

100% sales valuation accuracy

100% letting valuation accuracy

100% sales fee satisfaction

85% letting fee satisfaction

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"Putting tenant's (baby)..."

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1 Star Review
UserName

Manu

UserName

Tamas

By : 'YC'
Services : Letting(I am a Tenant)
Rent PCM : £1833
Would you recommend ? : No
Postcode : SE17

31 Jul 2018
People found this helpful2

We live in a 2-beds flat with our little baby girl who is 10 months old. We have moved in this flat this April. We have been complaining about a HUGE Wardrobe full of books and landlord's personal stuff that belongs to Landlord. Before we moved in, landlord asked us to allow the wardrobe to stay. However, he DID NOT state that this wardrobe is FULL with his personal stuff and locked with 3 padlocks. We have notified the council about this situation. Council called us and said the landlord has no right to keep his personal stuff in the hallway. We demand Council to write us in written form so we can forward to the agent (Lauristons Kennington) but we haven't heard from the council ever since. Our reference number is 307892 We told the agent (Lauristons Kennington) even are willing to pay to remove it but the agent was threatening us that we have no right to remove landlord's item. Yesterday when I was mopping the floor, we discover brown maggot falling out from the wardrobe. There were 5 of them I instantly used vacumm cleaner to those bugs. Now I am seriously concerned that my family's health and my baby's is not living in a suitable condition because of the unknown items hidden and locked in the wardrobe which belongs to the landlord. We have written so many emails to the agent (who is acting on behalf of the landlord) they decide not to act on this. Severe hazard and damage has been caused by this wardrobe. Rashes my baby developed when we firstly moved in this flat. We treated her with sudocream for weeks. Then the rash disappeared. This wardrobe belongs to the landlord and is locked. We can't possibly use this wardrobe and it's taking a space that we have paid for. My baby is learning to crawl and try to stand up, the wardrobe is taking 1/3 of the hallway space, and losing 2 wheels it's tilting. I was trapped by the baby's buggy's belt (in folding position) because there are no place for me to place the buggy. My baby could have been hurt by the tilting wardrobe. Moving live bugs are moving under the wardrobe, discovered on 30th July 2018. An overweight, suspicious, tilting wardrobe can severely endanger my baby's life as she will grab anything to try to stand up. Also, she will pick up the maggot and eat it. This is endangering my baby's life. Also, landlord has infringed our right as tenant by putting his personal stuff in a flat that we are paying rent for. Worst agent ever. Unprofessional and unethical.


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    Comments on Agent Fees

    Terrible service and unethical agent. They shouldn't be charging agent's fee as they are violating my right as tenants.

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    By : Paul

    10 Apr 2019

    Hi, I'm considering to rent with this agency. After a quick research, I came across your review. I'm interested in getting more info regarding the way this agency manages properties. Please, send me an email at paul72bay@gmail.com. Thank you, Paul.


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    Latest Reviews
    Performance Statistics
    ServicesValuationFeesMin Price of property reviewedMax Price of property reviewed
    Sales100.00%100%£570,000£685,000
    Lettings100%85%£1,400£3,030
    Areas covered
    • SE1
    • SE11
    • SE17
    • SW8
    • SW9
    Address

    Lauristons
    345a Kennington RoadLondon, Greater London
    SE11 4QE
    020 7385 2296

    Services offered
    • Sales
    • Lettings
    • Block Management
    • Surveys
    • Conveyancing
    • Mortgage Advice
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    Lauristons Branches (View All 3)
    Poor customer ...

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    1 Star Review

    By : 'Would'
    Services : Letting (As a Tenant)
    Would you recommend ? : No
    Postcode : SE17

    30 Oct 2018
    People found this helpful1

    I am extremely disappointed with the way Lauristons have treated me from start to finish. I was allocated a Negotiator who left mid way through our process and we were not informed of this so proceeded to contact them with no response. Our second Negotiator failed to show up to our second viewing;... Read Full Review


    Comments on Agent Fees

    bad

    Comments (0)Was this helpful?:
    Putting tenant's (baby) ...

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    1 Star Review
    UserName

    UserName

    By : 'YC'
    Services : Letting (As a Tenant)
    Rent PCM : £1833
    Would you recommend ? : No
    Postcode : SE17

    31 Jul 2018
    People found this helpful2

    We live in a 2-beds flat with our little baby girl who is 10 months old. We have moved in this flat this April. We have been complaining about a HUGE Wardrobe full of books and landlord's personal stuff that belongs to Landlord. Before we moved in, landlord asked us to allow the wardrobe to... Read Full Review


    Attached Files
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    Comments on Agent Fees

    Terrible service and unethical agent. They shouldn't be charging agent's fee as they are violating my right as tenants.

    Comments (1)Was this helpful?:

    By : Paul

    10 Apr 2019

    Hi, I'm considering to rent with this agency. After a quick research, I came across your review. I'm interested in getting more info regarding the way this agency manages properties. Please,...

    Very helpful and ...

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    5 Star Review

    By : 'Cristina'
    Services : Letting (As a Owner)
    Would you recommend ? : Yes
    Postcode : SE15

    28 Jun 2018
    People found this helpful1

    Excellent Service ! Very professional, helpful and friendly. Thanks Tamas ( Kennington branch) for your help in renting our property, you made the whole process so easy and stress free, I really appreciate the time you took to explain the whole process and answer all our... Read Full Review


    Comments on Agent Fees

    Good

    Comments (0)Was this helpful?:
    Chuk made the sale of our ...

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    5 Star Review
    UserName

    By : 'Helen'
    Services : Sales (As a Vendor)
    Sold price : £685000
    Would you recommend ? : Yes
    Postcode : SW9

    30 Mar 2017
    People found this helpful0

    Chuk made the sale of our flat a smooth and efficient process. A true professional, with a friendly manner, who I'd gladly recommend to any friends and... Read Full Review


    Comments on Agent Fees

    Good

    Comments (1)Was this helpful?:

    By : Darren Baker

    3 Apr 2017

    Thank you very much for your 5 star review and recommendation of our Senior Sales Manager, Chuk Agudosi. Chuk's key focus with his team is ensuring that our clients have an enjoyable move and...

    I am over the moon with ...

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    5 Star Review
    UserName

    By : 'Nik'
    Services : Letting (As a Tenant)
    Rent PCM : £2050
    Would you recommend ? : Yes
    Postcode : SW6

    30 Jan 2017
    People found this helpful0

    I am over the moon with Emil's approach to working with clients. Not only did he find properties that were almost impossible to find and weren't even in his agency's books, but also arranged to get my property on the market in no time. When I searched for my very specific requirements via various... Read Full Review

    Comments (0)Was this helpful?:
    Emil was very professional ...

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    5 Star Review
    UserName

    By : 'Cathy'
    Services : Letting (As a Tenant)
    Would you recommend ? : Yes
    Postcode : SW11

    30 Nov 2016
    People found this helpful0

    Emil was very professional and helpful throughout the renting process, and was flexible with arranging viewing times. He always responded to any queries in a timely manner with comprehensive answers. He also facilitated a return visit to view the property again before the... Read Full Review

    Comments (0)Was this helpful?:
    I have just rented my flat ...

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    5 Star Review
    UserName

    By : 'KitKat'
    Services : Letting (As a Owner)
    Rent PCM : £1470
    Would you recommend ? : Yes
    Postcode : SE11

    15 Sept 2016
    People found this helpful0

    I have just rented my flat thanks to the efforts of Cameron and his team at Kennington Road. Cameron has helped me tremendously throughout the whole process. My phone calls and emails have always been answered promptly, and I have benefiitted from his knowledge and experience of the property... Read Full Review


    Comments on Agent Fees

    I was able to negotiate on fees and services and am very happy with the outcome. Cameron is commercially minded and aware of market conditions.

    Comments (0)Was this helpful?:
    Cameron is a professional, ...

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    5 Star Review
    UserName

    By : 'Z'
    Services : Letting (As a Owner)
    Rent PCM : £1400
    Would you recommend ? : Yes
    Postcode : SE5

    14 Sept 2016
    People found this helpful0

    Cameron is a professional, timely and hard-working estate agent. His open and sound advice was very helpful and... Read Full Review


    Comments on Agent Fees

    The 7% (letting) plus 3% (management) is competitive. Would have been helpful if the annual TDS fee and admin fee were made known when negotiating the contract.

    Comments (0)Was this helpful?:
    I was pleased with the ...

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    4 Star Review
    UserName

    UserName

    By : 'Aslom'
    Services : Letting (Property Management)
    Rent PCM : £1550
    Would you recommend ? : Yes
    Postcode : SE17

    6 Sept 2016
    People found this helpful0

    I was pleased with the service I received from Cameron and Emil. I didn't have too much contact with Emil however my dealings with Cameron always helped move things forward and he was very reassuring whenever I felt uneasy. Cameron made the whole experience as stress free as possible and was... Read Full Review


    Comments on Agent Fees

    I was able to negotiate a good fee with Cameron however was very disappointed with 'Admin Fees' from head office that I was not completely aware of.

    Comments (0)Was this helpful?:
    He is very professional and ...

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    5 Star Review
    UserName

    By : 'Jiaman'
    Services : Letting (As a Tenant)
    Rent PCM : £3030
    Would you recommend ? : Yes
    Postcode : SW8

    6 Sept 2016
    People found this helpful0

    He is very professional and friendly. With his help I did find a good apartment in one day which is very nice He also help me solve lots of problems and always answer my... Read Full Review


    Comments on Agent Fees

    good

    Comments (0)Was this helpful?:
    As the fresher in London, we ...

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    5 Star Review
    UserName

    By : 'ly'
    Services : Letting (As a Tenant)
    Would you recommend ? : Yes
    Postcode : SE5

    5 Sept 2016
    People found this helpful0

    As the fresher in London, we are lucky to meet Dorna at the fist time when we start to hunt house. She is patient and easy-going, we had a good experience! Thank... Read Full Review

    Comments (0)Was this helpful?:
    EU citizens with a short term ...

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    5 Star Review
    UserName

    UserName

    By : 'Patrick'
    Services : Letting (As a Tenant)
    Rent PCM : £2095
    Would you recommend ? : Yes
    Postcode : SE1

    4 Sept 2016
    People found this helpful0

    EU citizens with a short term (initially 3 months) working contract here, so a bit of a tough situation to be in when looking to rent in London. Both agents were swift to reply and were proactive, especially in terms of helping us figure out the legislation regarding financing options which were... Read Full Review

    Comments (0)Was this helpful?:
    Second-to-none customer ...

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    5 Star Review
    UserName

    By : 'Mel'
    Services : Sales (As a Buyer)
    Would you recommend ? : Yes
    Postcode : SE11

    5 May 2016
    People found this helpful1

    Second-to-none customer service from Emile - always professional, friendly, and contactable when needed. Very impressed with his commitment, enthusiasm and sincerity. Superb and a pleasure to work... Read Full Review

    Comments (1)Was this helpful?:

    By : Darren Baker

    5 May 2016

    Dear Mel J, Thank you very much for your review of our team in Kennington and in particular Emile. Our team always strive to ensure the best possible experience for our customers through their...

    We have known Emil since last ...

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    5 Star Review
    UserName

    By : 'Michael'
    Services : Letting (As a Owner)
    Rent PCM : £1700
    Would you recommend ? : Yes
    Postcode : SE17

    25 Apr 2016
    People found this helpful0

    We have known Emil since last August when we tried to rent our property close to Kennington Park. He is very professional, honest and friendly. He had worked hard and efficiently to show the prospective tenants around many time during the day. After finding the tenants, he still helps us to resolve ... Read Full Review


    Comments on Agent Fees

    acceptable

    Comments (0)Was this helpful?:
    If you have a property that ...

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    5 Star Review
    UserName

    By : 'Mel'
    Services : Letting (As a Owner)
    Would you recommend ? : Yes
    Postcode : SE1

    8 Apr 2016
    People found this helpful0

    If you have a property that needs renting out or you are looking to rent as a tenant I highly recommend Cameron and Lauristons. Within a weekend we had secured a tenant for our property. Cameron Is straight talking, up to date on regulations and very easy to deal with. He calls when arranged, is ... Read Full Review


    Comments on Agent Fees

    No comment

    Comments (0)Was this helpful?:
    Chuk was excellent from ...

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    5 Star Review
    UserName

    By : 'londonian'
    Services : Sales (As a Vendor)
    Would you recommend ? : Yes
    Postcode : SE11

    25 Feb 2016
    People found this helpful1

    Chuk was excellent from beginning to end. He understood the local market conditions and had buyers lined up to buy at the asking price. During the sale process he was always available and answered every question quickly and accurately. He was essential in expediting the process and keeping all the... Read Full Review


    Comments on Agent Fees

    The agent's fees were very reasonable, especially bearing in mind how much work the agent put into the process.

    Comments (1)Was this helpful?:

    By : Darren Baker

    25 Feb 2016

    Dear Londonian, Thank you very much for your review of our team in Kennington and in particular Chuk. Chuk and his team always strive to ensure the best possible experience for our customers...

    Wow! Make no mistake: you ...

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    5 Star Review
    UserName

    UserName

    By : 'Rebecca'
    Services : Sales (As a Vendor)
    Sold price : £570000
    Would you recommend ? : Yes
    Postcode : SE11

    22 Feb 2016
    People found this helpful1

    Wow! Make no mistake: you will not find a better estate agent than Chuk. We instructed him and his team to sell our flat and it was expertly handled from start to finish, and a supremely effortless experience as vendors (despite having had our fair share of bad luck with a different agent). If only ... Read Full Review


    Comments on Agent Fees

    Typical fees and worth every penny - genuinely brilliant service.

    Comments (1)Was this helpful?:

    By : Darren Baker

    22 Feb 2016

    Dear Rebecca, Thank you very much for your kind feedback. It is of course extremely gratifying to hear about clients who have enjoyed working with our teams and I know that Chuk and Emile...

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    Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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    Last updated at 2/22/2016, 11:56:20 AM by allAgents

    Awards won by Lauristons, London SE11 4QE