The UK's Largest Customer Review Website for the Property Industry
The UK's Largest Customer Review Website for the Property Industry

4.9/5, 209 Reviews
99% Recommended
95% sales valuation accuracy
89% letting valuation accuracy
97% sales fee satisfaction
94% letting fee satisfaction

Angela
By : 'Philippa'
Services : Sales(As a Buyer)
Would you recommend ? : Yes
Postcode : BN12
I bought my new home through Symonds and Reading. My main contact was through the wonderful Angela but Phil, Kirsty and Matt were all great too. During an incredibly lengthy and difficult sale and purchase transaction, Angela kept me completely informed throughout and provided me with direct and detailed updates of what was happening, by whom and when. She had a great sense of empathy as well as humour. She was my 'go to' person whenever I wanted to know what was really happening with my sale and purchase - I called her my 'voice of reason'. I cannot praise or recommend Symonds and Reading highly enough. During a sometimes extremely frustrating and challenging 8+ months they never failed to deliver a highly professional and pro-active service as well as a very personal touch.
By : Phil Cole
2 Nov 2018Thank you for your review
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 95.00% | 97% | £39,500 | £550,000 |
| Lettings | 89% | 94% | £575 | £1,400 |
Symonds & Reading
5 Chatsworth Road, Worthing, West Sussex
BN11 1LY
01903 235623


By : 'Joanne'
Services : Letting( As a Owner )
Rent PCM : £740
Would you recommend ? : Yes
Postcode : BN12
I have used Symonds &Reading for the last two years to manage my flat rental .I have been very happy with there service especially when dealing in the corona virus times .A special thank you to Phil &Kirsty... Read Full Review

By : 'Lesley'
Services : Sales( As a Vendor )
Sold price : £380000
Would you recommend ? : Yes
Postcode : BN11
Phil & Matt were always available and, if not, returned any calls promptly. Excellent communication keeping us updated and pushing the sale... Read Full Review


By : 'Alan'
Services : Letting( As a Tenant )
Rent PCM : £1100
Would you recommend ? : Yes
Postcode : BN11
Kirsty Smith and Charlotte cole dealt with the management of our tenancy, on behalf of the landlord. Both Kirsty and Charlotte were always professional and polite. They were also patient and helpful if we had any queries and were quick to respond. Overall they provided a very impressive... Read Full Review

By : 'ANNE'
Services : Sales( As a Vendor )
Sold price : £365000
Would you recommend ? : Yes
Postcode : BN12
Excellent service from professional and friendly staff, who always seem to be working hard in the best interests of their clients. This is the second time I have used Symonds and Reading and have no hesitation in recommending them to anyone thinking of selling/buying a... Read Full Review

By : 'Mark'
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : BN12
We were looked after by Matt from the Worthing office and from start to finish of what became a complicate sale/purchase Matt offered his continuous support throughout. From the beginning when we first viewed and thereafter further viewings we enjoyed the experience and were impressed by... Read Full Review


By : 'Larisa'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : BN11
We would like to take the opportunity to say a Big Thank you again for the care and professionalism shown by our landlord Ian and his team. We are with Simon and Reading for nearly 5 years and we are more than satisfied with the services offered by them. They offered us a prompt help whenever... Read Full Review

By : 'Hannah'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : BN11
Great service from this smaller Worthing based team. From the off we felt valued - they came round to discuss the market value and sale options. This was professional and they processed this more efficiently than any other agents we sampled. The signage and internet options meant that we had... Read Full Review


By : 'William'
Services : Letting( As a Owner )
Rent PCM : £1250
Would you recommend ? : Yes
Postcode : BN12
Extremely Professional Service. Symonds and Reading fully manage our property which is rented out at the moment. Kirsty in particular, ably assisted by Charlotte and all the team provide a professional, honest, caring and friendly service, indeed they advise, assist and deal with just about... Read Full Review


By : 'Georgie'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : BN11
Friendly but well-organised and professional at the same time, Phil and Kirsty (no, not that Phil and Kirsty!) were great and made the process of finding our new home really smooth – can't recommend them more... Read Full Review
By : 'Stella'
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : BN11
Amazing support through the entire process of purchasing our first home. Couldn't thank Matt and Phil enough for all their help. I would highly recommend their... Read Full Review
By : 'Tina'
Services : Sales( As a Vendor )
Sold price : £315000
Would you recommend ? : Yes
Postcode : BN15
We found Matt to be very helpful and friendly throughout the process. He made sure that we were kept fully informed of developments. We would definitely recommend Symonds and... Read Full Review

By : 'Dan'
Services : Sales( As a Buyer )
Sold price : £285000
Would you recommend ? : Yes
Postcode : BN13
Our overall experience with Matt was very positive, he was communicative and helpful keeping us informed throughout the process. He also had some particularly tricky agents to deal with on the other side of our sale but was persistent and did a great job from first viewings to... Read Full Review
N\/A

By : 'Colin'
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : BN11
Matthew was excellent in all our dealings with him and was always very kind and polite throughout the buying process,I would highly recommend him to anyone looking for a good estate... Read Full Review
N\/a


By : 'Darren'
Services : Sales( As a Vendor )
Sold price : £467500
Would you recommend ? : Yes
Postcode : BN12
First contact was with Angela and she is clearly very knowledgable on the local market. My original sale had problems and she always maintained a level head and professional approach to the whole situation so when I came back to sell again she was my first choice and I'm glad I did because ... Read Full Review
Very fair price
By : 'Jackie'
Services : Sales( As a Buyer )
Sold price : £282000
Would you recommend ? : Yes
Postcode : BN11
Matt was brilliant throughout the whole process. Friendly and no nonsense, he kept us up to date. Great communication and advice. Many thanks Matt! Jackie and... Read Full Review
By : 'Amanda'
Services : Sales( As a Buyer )
Sold price : £305500
Would you recommend ? : Yes
Postcode : BN11
Absolutely amazing, a pleasure to work with. Consistently chased things up for me, went above and beyond throughout the whole buying process. It wasn't always easy as we had issues along the chain but Matthew tackled every hurdle along the way. Liaised with other agents and solicitors... Read Full Review
Buying so no fees


By : 'Emma'
Services : Sales( As a Buyer )
Sold price : £300000
Would you recommend ? : Yes
Postcode : BN11
We have sold two properties and bought one all at the same time through the worthing team. From the outset and throughout they were consummate professionals and diplomats. Always happy to listen and help. At every stage we were kept updated. I happened to be present when some of the viewings were... Read Full Review
Excellent value for money both for customer service and in the wider market.

By : 'Ian'
Services : Letting( As a Owner )
Rent PCM : £1025
Would you recommend ? : Yes
Postcode : BN13
I cannot recommend Symonds and Reading highly enough. Kirsty, Matthew and Phil went out of their way to make the process of re-letting our property easy for us. They are always a pleasure to deal with and helpfully share their experience and guidance whilst keeping focussed on what's best... Read Full Review
I was happy with the fees

By : 'Geoff'
Services : Sales( As a Buyer )
Sold price : £203000
Would you recommend ? : Yes
Postcode : BN11
As we were due to return home to Scotland the next day, Angela agreed to show us around the property at very short notice. She fully explained the English property buying system to us and guided us through making an acceptable offer. Throughout the whole purchasing process Angela was a delight to ... Read Full Review
Fees were not applicable.
By : Kelly Henry
8 Apr 2019Matthew really pulled out the stops to sell our property following a failed attempt with another estate agent. Within days of going on with S&R Matthew had several viewings lined up and we sold...


By : 'Clark'
Services : Letting( As a Tenant )
Rent PCM : £995
Would you recommend ? : Yes
Postcode : BN11
A pleasure to work with Kirsty and Charlotte, who managed our rental; we were the tenants. Exceptional customer service, lovely property and professional personable communication. Would definitely... Read Full Review
Fair fees.
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Please contact the relevant Branch manager Ian Ward for Worthing or Roger Curtiss for Ferring at which point your complaint will be
escalated to one of our directors.
Last updated at 7/19/2016, 8:42:17 AM by allAgents