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Ashtons Estate Agents (NW1)
4.9/5, 176 Reviews
99% Recommended
100% sales valuation accuracy
100% letting valuation accuracy
90% sales fee satisfaction
90% letting fee satisfaction
What We Do
Ashtons are an estate agent based in Primrose Hill: our main focuses are residential sales, lettings, property and leasehold management within Primrose Hill and surrounding areas. We also place investment properties, developments and commercial property through our extensive database of investors in
the UK and all over the world.
Our Ethos
We pride ourselves on giving customer service second to none, and have built up an outstanding client-base predominantly through word of mouth and recommendations on this ethos. We firmly believe this approach helps us to build trust and creates lasting relationships with our clients.
Our History / Who We Are
The agency was originally set up by Andrew Telson in 2009. After working in the property sector for over 10 years, Andrew spotted a niche in providing great customer service as a clear way to differentiate from often unreliable competition. Simon Philipp joined as a director shortly after. With the same ethos and 18 years' experience in agency, resulting in a successful partnership and more importantly, many happy clients on both sides of the client experience. We try to operate a stress-free practice and we will always go the extra mile to accommodate to any extra needs, ensuring all deals are transacted with both parties leaving satisfied.
The Guild of Professional Estate Agents
Ashtons are proud to be Primrose Hill's sole representative of the prestigious Guild of Professional Estate Agents. We were selected for membership in 2014 as we work in line with their code of conduct and ethics; making us the only representative for the Primrose Hill area. The Guild of Professional Estate Agents is a national network of carefully selected independent estate agents working together to ensure a 'best in class' service to the public. Members of the Guild pride themselves on building loyal, reputable and professional local businesses that depend greatly on the quality of service they provide to their clients. The Guild of Professional Estate Agents ensures that members and their staff are regularly trained and fully qualified in Estate Agency practice and customer service, all encompassed under The Guild Associate Scheme.
Not all buyers will be from the local area. Many London and international buyers are interested in second homes or investment properties around the country. Guild Members are able to provide access to the lucrative national and international market through prestigious showrooms on London's Park Lane, using state of the art technology to display your properties professionally. Guild members are also committed to regular, widespread, high-quality marketing that enhances the location and character of your home, whilst providing a wide selection of property for sale to the national market place. All in all, giving you the best chance of achieving the result you want in the shortest possible time.
We look forward to hearing from you.
"56a Chalk Farm..."
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5 Star Review
Simon
By : 'Mike'
Services : Sales(As a Vendor)
Would you recommend ? : Yes
Postcode : NW1
31 Aug 2018
People found this helpful0
In 2013/2014 Simon Philipp sold 4 bedroom flat 56a Chalk Farm Road by sealed bids to a developer for more than we expected.He then followed up over several months by using his knowledge and expertise to supervise the inefficient solicitors we had engaged to legally separate the flat from the building below and also to negotiate with a neighbour the correction of a Land Registry error that was holding up the sale. We can think of no agent we have dealt with before or since who would have had the skill or patience to achieve the above.
Comments on Agent Fees
The fees were competitive and remained as quoted at the outset despite the the extra work caused by incompetent solicitors and the Land Registry errors.
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Latest Reviews
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100.00% | 90% | £365,000 | £2,995,000 |
| Lettings | 100% | 90% | £350 | £7,000 |
Review Statistics
| From Landlords | From Tenants | From Vendors | From Buyers | From Other | |||||
|---|---|---|---|---|---|---|---|---|---|
 |  | | | | | | | | |
| 34 | 0 | 106 | 1 | 12 | 0 | 16 | 1 | 6 | 0 |
Areas covered
- Camden
- Chalk Farm
- NW1
- NW3
- NW8
- Primrose Hill
Address
Ashtons Estate Agents (NW1)
140 Gloucester Avenue, London, City of London
NW1 8JA
020 7586 0049
Opening Hours
- Monday :
- Tuesday :
- Wednesday :
- Thursday :
- Friday :
- Saturday :
- Sunday :
- 09:00 - 18:00
- 09:00 - 18:00
- 09:00 - 18:00
- 09:00 - 18:00
- 09:00 - 18:00
- 10:00 - 14:00
- Closed
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
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Images and Videos
Ashtons have been utterly ...
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5 Star Review
By : 'Rebecca'
Branch : Primrose Hill, 140 Gloucester Avenue
Services : Letting( As a Tenant )
Rent PCM : £2300
Would you recommend ? : Yes
Postcode : NW1
21 Jan 2020
People found this helpful0
Ashtons have been utterly brilliant with finding and managing our rental house. Zoe, has been an absolute super star from the start. She has always gone above and beyond to help support us through the rental process. Josh and Zoe have been fabulous and managed the process seamlessly and ... Read Full Review
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Fast and ...
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5 Star Review
By : 'LC'
Branch : Primrose Hill, 140 Gloucester Avenue
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : NW2
20 Feb 2019
People found this helpful0
Renting has been fast and simple thanks to Zoe's professionalism and help. In a little more than a week I had the keys in my hands and was able to enter in my new ... Read Full Review
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False ...
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1 Star Review
By : 'Never'
Branch : Primrose Hill, 140 Gloucester Avenue
Services : Sales( As a Buyer )
Sold price : £142
Would you recommend ? : No
Postcode : WA12
13 Feb 2019
People found this helpful0
Would not recommend, I was told totally false information, and so was my estate agent.they have now held my sale up, and I could now lose my sale.everybody in the chain all set to move, and then I find my seller wants to stay in the property when he has work done at his new place. Stacey tells me ... Read Full Review
Comments on Agent Fees
I am buying, not selling.
Comments (1)Was this helpful?:
By : Josh
21 Jun 2019Hi and thanks for your message. Unfortunately, this has been left on the incorrect Ashtons allAgents page, we don't have a Stacey in our team here. There are other Ashtons in the UK. We are based in ...
56a Chalk Farm ...
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5 Star Review
By : 'Mike'
Branch : Primrose Hill, 140 Gloucester Avenue
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : NW1
31 Aug 2018
People found this helpful0
In 2013/2014 Simon Philipp sold 4 bedroom flat 56a Chalk Farm Road by sealed bids to a developer for more than we expected.He then followed up over several months by using his knowledge and expertise to supervise the inefficient solicitors we had engaged to legally separate the flat from the ... Read Full Review
Comments on Agent Fees
The fees were competitive and remained as quoted at the outset despite the the extra work caused by incompetent solicitors and the Land Registry errors.
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We had a really great ...
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5 Star Review
By : 'Megan'
Branch : Primrose Hill, 140 Gloucester Avenue
Services : Letting( As a Tenant )
Rent PCM : £1625
Would you recommend ? : Yes
Postcode : NW2
15 Nov 2017
People found this helpful0
We had a really great experience working with Hayley! Always on call for any questions and really helpful throughout the whole process and was always friendly. This was our first time renting in London and Hayley made sure we had everything we needed and was always on hand to offer advice. We ... Read Full Review
Comments on Agent Fees
The fees were really reasonable, especially compared to others we had spoken too.
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We found Ashtons to be ...
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5 Star Review
By : 'Barbara'
Branch : Primrose Hill, 140 Gloucester Avenue
Services : Letting( As a Tenant )
Rent PCM : £2100
Would you recommend ? : Yes
Postcode : NW1
9 Nov 2017
People found this helpful0
We found Ashtons to be professional and thoughtful. We would highly recommend their services. They always answer quickly to any query. Andrew was above my expectations. It is usually quite difficult to find a nice agency to assist for a moving in ... Read Full Review
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A fantastic service with one ...
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5 Star Review
By : 'NickP'
Branch : Primrose Hill, 140 Gloucester Avenue
Services : Letting( As a Owner )
Rent PCM : £1300
Would you recommend ? : Yes
Postcode : NW2
9 Nov 2017
People found this helpful0
A fantastic service with one to one support. Always available to assist and puts customers needs at the heart of everything they do. Highly recommend using this company and highly recommend the staff. Thank you ... Read Full Review
Comments on Agent Fees
Excellent
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Both Andrew and Hayley spent ...
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5 Star Review
By : 'Sheila'
Branch : Primrose Hill, 140 Gloucester Avenue
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : NW2
8 Nov 2017
People found this helpful0
Both Andrew and Hayley spent a lot of time and efforts on behalf on our company to negotiate and close the deal. They were well organised, kept me in the loop throughout the negotiations, and always available, when needed to get through to them. Andrew is very professional and a great negotiator. ... Read Full Review
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Ashton's Property helped ...
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5 Star Review
By : 'Molly'
Branch : Primrose Hill, 140 Gloucester Avenue
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : N20
6 Nov 2017
People found this helpful0
Ashton's Property helped us to find a flat in our price range in a great location. Even when our initial findings fell through they helped to find us alternative flats. They were helpful and attentive to all of our questions as first-time renters and we would recommend them to ... Read Full Review
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helpful, all good, we were ...
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5 Star Review
By : 'tom'
Branch : Primrose Hill, 140 Gloucester Avenue
Services : Letting( As a Tenant )
Rent PCM : £2
Would you recommend ? : Yes
Postcode : NW5
10 May 2017
People found this helpful0
helpful, all good, we were happy, on hand, reliable with answering calls, advised well, emailed back quickly, all good this ... Read Full Review
Comments on Agent Fees
okay
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Paige was very helpful and ...
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5 Star Review
By : 'Rita'
Branch : Primrose Hill, 140 Gloucester Avenue
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : NW5
27 Apr 2017
People found this helpful0
Paige was very helpful and was always quick to respond to all the questions and requests. This made the moving run smoothly. I would definitely recommend Paige if you're looking for an ... Read Full Review
Comments (0)Was this helpful?:
From the outset Simon was ...
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5 Star Review
By : 'Kasper'
Branch : Primrose Hill, 140 Gloucester Avenue
Services : Sales( As a Vendor )
Sold price : £825000
Would you recommend ? : Yes
Postcode : NW11
24 Mar 2017
People found this helpful0
From the outset Simon was very responsive and professional. We were pressured by time with the sale and therefore his feedback and efficiency were vital. I would not hesitate to recommend his ... Read Full Review
Comments on Agent Fees
expected
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Paige was always very kind ...
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5 Star Review
By : 'Caroline'
Branch : Primrose Hill, 140 Gloucester Avenue
Services : Letting( As a Tenant )
Rent PCM : £802
Would you recommend ? : Yes
Postcode : N12
1 Feb 2017
People found this helpful0
Paige was always very kind and helpful. At the viewing she didn't rush me and answered all my questions, We had a bit of a negotiation with the landlady regarding the deposit which Paige was very helpful with through ... Read Full Review
Comments on Agent Fees
we never like to pay for things do we, we like things for free, but we also want people to get paid. I think the fee is perfect. I rented a place a few years ago and the agency fees I think were a bit more than twice the amount you guys charge so all good
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One of the most helpful and ...
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5 Star Review
By : 'Louise'
Branch : Primrose Hill, 140 Gloucester Avenue
Services : Letting( As a Tenant )
Rent PCM : £2800
Would you recommend ? : Yes
Postcode : GLOU
27 Jan 2017
People found this helpful0
One of the most helpful and experienced property estate agents I've dealt with. Simon made our transition seamless and was so professional in every element. Responsive, thoughtful and someone I would really trust and ... Read Full Review
Comments on Agent Fees
GREAT,
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Very helpful and efficient ...
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5 Star Review
By : 'NTP'
Branch : Primrose Hill, 140 Gloucester Avenue
Services : Sales( As a Vendor )
Sold price : £2995000
Would you recommend ? : Yes
Postcode : NW3
3 Dec 2016
People found this helpful0
Very helpful and efficient service from Simon. I was selling my parents' home from a distance, and Simon made life easier by being prepared to help with organising access and checking the place was ... Read Full Review
Comments on Agent Fees
Standard. Certainly no higher than others we spoke to.
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We found Ashtons to be ...
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5 Star Review
By : 'M'
Branch : Primrose Hill, 140 Gloucester Avenue
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : NW3
2 Dec 2016
People found this helpful0
We found Ashtons to be courteous, professional and thoughtful throughout what can be a stressful time for buyers and sellers. We would highly recommend their service and felt they went above and beyond our expectations. Sincere thanks to Simon and ... Read Full Review
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This was my first time ...
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5 Star Review
By : 'Rumzi'
Branch : Primrose Hill, 140 Gloucester Avenue
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : N10
2 Dec 2016
People found this helpful0
This was my first time looking for a flat and using an estate agent. I think I was pretty lucky in choosing Ashtons as I had heard of mixed stories from other people about various estate agents. Paige was very helpful, friendly and answered all my questions swiftly, also finding exactly what I was ... Read Full Review
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Bought flat in NW1 through ...
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5 Star Review
By : 'Silvia'
Branch : Primrose Hill, 140 Gloucester Avenue
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : NW1
7 Nov 2016
People found this helpful0
Bought flat in NW1 through Ashtons and then used them to rent it out, worked mainly with Simon with Paige & Andrew also being helpful. Provided a great service helping out with some bits which needed doing to the new build property, finding tenants and managing whole process. Always ... Read Full Review
Comments on Agent Fees
seem reasonable for level of service
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Ashtons have been absolutely ...
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5 Star Review
By : 'Ms'
Branch : Primrose Hill, 140 Gloucester Avenue
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : NW1
3 Nov 2016
People found this helpful0
Ashtons have been absolutely the most proactive, reliable, and professional estate agent I've had to deal with. After dealing with too many awful estate agents before I was pleasantly surprised and found working with Astons to be a totally different experience from other estate agents. I'm very ... Read Full Review
Comments on Agent Fees
Fair and competitive
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Fantastic letting agents. ...
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5 Star Review
By : 'JN'
Branch : Primrose Hill, 140 Gloucester Avenue
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : NW1
2 Nov 2016
People found this helpful0
Fantastic letting agents. Very professional. Handled all problems quickly and fairly. Check out process at the end was also very fair and efficient. Very easy to del with and definitely would ... Read Full Review
Comments on Agent Fees
Standard
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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
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Last updated at 4/28/2017, 2:40:43 AM by allAgents
