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City Rez Ltd
2/5, 8 Reviews
38% Recommended
71% sales valuation accuracy
0% letting valuation accuracy
71% sales fee satisfaction
71% letting fee satisfaction
No description for branch.
"AVOIDDDDD..."
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1 Star Review
By : 'bob'
Services : Letting(I am a Tenant)
Would you recommend ? : Yes
Postcode : SE13
4 Jun 2018
People found this helpful0
What a bunch of incompetent idiots. They fixed my window, but actually made it too loose...tried to tell them about it, was ignored, ended up damaging the hanger that holds the curtains because window basically almost fell out, had to fix myself. Then they take off money from the deposit because of a damaged hanger hahahaha. Getting the security deposit has been one hell of a fight, even once it was agreed upon howmuch we'd get back from the deposit (which took 2 weeks longer then was promised) After the agreement, one agent has 'gone on leave'. Then I was assured the paperwork has been processed and would take a few days to receive, once I asked for proof..NO MORE ANSWERS HAHA... OH YEA ONE MORE THING...the last tenants left a huge!! huge ink mark (looks like a few pens just exploded under the bed) They deducted it from their deposit but never replaced the mattress for us hahaha. Seemed like we'd get a new mattress, but once rent was paid, we never heard back from the landlord in all 12 months, agency would just ignore us completely. (hoping to receive our deposit sometime in this lifetime)
Comments on Agent Fees
The fees? what you mean $200 for printing out paper, then they wanted more fees if we wanted to EXTEND OUR CONTRACT...just to get every last $ they can squeeze out.
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Latest Reviews
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 71% | 71% | £0 | £0 |
| Lettings | 0% | 71% | £1,500 | £1,600 |
Review Statistics
| From Landlords | From Tenants | From Vendors | From Buyers | From Other | |||||
|---|---|---|---|---|---|---|---|---|---|
 |  | | | | | | | | |
| 0 | 0 | 3 | 5 | 0 | 0 | 0 | 0 | 0 | 0 |
Address
City Rez Ltd
Unit 1 Deals Gateway OneSE8 Development, London, Greater London
SE13 7QD
0208 691 1006
Opening Hours
- Monday :
- Tuesday :
- Wednesday :
- Thursday :
- Friday :
- Saturday :
- Sunday :
- 09:00 - 19:00
- 09:00 - 19:00
- 09:00 - 19:00
- 09:00 - 19:00
- 09:00 - 18:00
- 10:00 - 16:00
- Closed
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
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Renting Two ...
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4 Star Review
By : 'TUAN-T'
Branch : London, Unit 1 Deals Gateway OneSE8 Development
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : SE13
14 Jan 2019
People found this helpful1
Very easy to communicate with all the staff, making myself feeling very welcomed into our new apartment. very highly ... Read Full Review
Comments on Agent Fees
Vey Fair compared to other agencies
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Avoid if you're a ...
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1 Star Review
By : 'Jules'
Branch : London, Unit 1 Deals Gateway OneSE8 Development
Services : Letting (As a Tenant)
Would you recommend ? : No
Postcode : SE4
31 Jul 2018
People found this helpful0
To keep it short, stay well away. They clearly have no idea how the lettings' world works or what tenants rights. Only a matter of time before they get taken to ... Read Full Review
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AVOIDDDDD ...
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1 Star Review
By : 'bob'
Branch : London, Unit 1 Deals Gateway OneSE8 Development
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : SE13
4 Jun 2018
People found this helpful0
What a bunch of incompetent idiots. They fixed my window, but actually made it too loose...tried to tell them about it, was ignored, ended up damaging the hanger that holds the curtains because window basically almost fell out, had to fix myself. Then they take off money from the deposit because of ... Read Full Review
Comments on Agent Fees
The fees? what you mean $200 for printing out paper, then they wanted more fees if we wanted to EXTEND OUR CONTRACT...just to get every last $ they can squeeze out.
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Avoid,Avoid,Avoid!! ...
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1 Star Review
By : 'Lee'
Branch : London, Unit 1 Deals Gateway OneSE8 Development
Services : Letting (As a Tenant)
Would you recommend ? : No
Postcode : SE13
23 May 2018
People found this helpful3
City Rez have no regards for tenants. They are liars and incompetents. Sevim, the property manager''s is a best aggressive and at worst, threatening. They sent us a leaflet about the difference between mould and condensation which is ironic since they clearly can't tell the ... Read Full Review
Comments (1)Was this helpful?:
By : Chris
4 Jun 2018Wowwow!!! the comment above/below hits home!!! Sevim is a disgrace, just shows you what 'power' does. We also had mould when we moved in, thats why we hired a professional cleaner to get rid of it....
Runaway from this agency ! ...
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2 Star Review
By : 'Runaway'
Branch : London, Unit 1 Deals Gateway OneSE8 Development
Services : Letting (As a Tenant)
Would you recommend ? : No
Postcode : SE85
13 Dec 2016
People found this helpful3
Runaway from this agency ! They are lazy, unprofessional, and they stole our deposit money. Never replied to our concerns and no customer service. Please runaway, you have better agency in ... Read Full Review
Comments (1)Was this helpful?:
By : Claire Churchill
16 Jan 2017Dear Sir/Madam, Thank you for your review on CityRez Estate Agents. I am one of the company directors and I am very sorry to hear about your experience. I must stress that CityRez Estate Agents...
Andy is always kind and ...
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5 Star Review
By : 'Jake'
Branch : London, Unit 1 Deals Gateway OneSE8 Development
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : SE13
21 Jul 2015
People found this helpful1
Andy is always kind and willing to help. His working efficiency is just awesome. As an agent, he is pretty reliable. We would highly recommend him to ... Read Full Review
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I was renting the property ...
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1 Star Review
By : 'Tenant'
Branch : London, Unit 1 Deals Gateway OneSE8 Development
Services : Letting (As a Tenant)
Rent PCM : £1500
Would you recommend ? : No
Postcode : SE14
16 Oct 2014
People found this helpful11
I was renting the property for about 2 years with these guys. And can easily describe them in 5 words, they are as follows: Lazy, lied, unhelpful, and rude. I just simply give this feedback for everyone who may consider to rent the property with them. To bare in mind these words, as they are ... Read Full Review
What agent could do to change your mind?
Serve the customers is as simple as that.
Comments on Agent Fees
When you get no service at all, only ignorance, lies, delays and so on.. even 1p is too much.
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City Rez are an incredibly ...
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1 Star Review
By : 'AngryTennant101'
Branch : London, Unit 1 Deals Gateway OneSE8 Development
Services : Letting (As a Tenant)
Would you recommend ? : No
Postcode : SE14
30 Jan 2014
People found this helpful14
City Rez are an incredibly inept and self serving estate agent. They lack decency, the ability to communicate or any human decency. Of course we understand that the very nature of their industry is to facilitate dealings between third parties but City Rez show no interest or concern beyond their ... Read Full Review
What agent could do to change your mind?
Been mindful of their tenants and actively tried to keep us on side by delivering on promises.
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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
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Last updated at 1/17/2019, 8:48:54 AM by allAgents
