The UK's Largest Customer Review Website for the Property Industry
The UK's Largest Customer Review Website for the Property Industry

4.5/5, 140 Reviews
86% Recommended
100% sales valuation accuracy
98% letting valuation accuracy
86% sales fee satisfaction
90% letting fee satisfaction

Jordan

Demi
By : 'Tinatseyi'
Services : Letting(As a Tenant)
Would you recommend ? : No
Postcode : M1
Communication has been very poor since the very beginning of my time with O' Connor Bowden. Initially, there was a mix up with setting up an appointment for a viewing. The people I spoke with over the weekend gave me an appointment but they did not communicate this with those who work during the week. Fast forward to now-where I have put a deposit on a place and the day before move in (after me sending emails for the contract and other such documents) I am told that I cannot move in to the place as they are still cleaning and yet for months they knew that we had agreed to move in on this date. Demi was completely dismissive and showed no understanding that I have been greatly inconvenienced as I have no where to stay now as I thought I would be moving in tomorrow. I do not think anyone was going to update me on the move had I not persistently contacted them.
Fair but would be worth it if the service was good.
By : Leighton McMylor
11 Aug 2018Thank you for taking time to review our services, it is positive to hear that you feel our fees are reasonable. We consistently review our fees to ensure they are lower than other City Centre Agents in Manchester and to offer you value for money. I am however naturally disappointed that you understand your experience to be of negative nature concerning the application and move-in processes. O'Connor Bowden, make clear prior to taking a holding deposit that the move-in date remains a provisional date, until such time our Property Management Team confirm otherwise. I refer to the clause in our Terms & Conditions signed at the time of placing a deposit. The Applicants(s) understand that any occupation dates discussed are provisional and remain so until the actual date the Tenancy Agreement has been signed and the Tenancy has commenced. Applicants are advised not to make any moving arrangements until such time the Tenancy has commenced. This is to ensure that we are possession of the property from the previous tenants, conduct a check out inspection and have time to prepare the property maintenance and cleaning wise for your occupation. On the provisional date for move-in, you alerted me by Telephone of your issues and I immediately looked at our contractor's diary and was able to instruct contractors to honour your provisional move-in date. However and due to the co-tenant being abroad, we were unable to get all required documentation signed to legally commence the Tenancy. We offer a number of options, to address this issue and were successful in obtaining all relevant documentation on the Monday, 30th July 2018 and we immediately released keys. I am sorry that you feel that our communication was not as you expected, having reviewed the terms and conditions signed and subsequent emails sent to you and the co-tenant, it is made very clear the move-in date is provisional. Demi, is highly trained member of our team and at no time would her intention of been to come across as dismissive, if you felt this way, I sincerely apologise. You have direct contact with me at the office, as the senior member of the Team who oversees the running of our Manchester City Centre operations. I will of course continue to monitor your Tenancy and if you have any queries, please contact me.
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100.00% | 86% | £174,500 | £289,000 |
| Lettings | 98% | 90% | £550 | £2,350 |
OConnor Bowden
Ground Floor, Oxid House, 78 Newton Street, Manchester, Greater Manchester
M4 4AL
0161 833 3820

By : 'KLand'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : ML3
Excellent property management. Always answers queries on time and super... Read Full Review

By : 'Mark'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : M4
Perfect letting agency. They have honestly restored my faith in the... Read Full Review


By : 'Nathan'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : M1
Great service by such a friendly team. In a busy, fast paced rental market O’Conner Bowden still puts in the effort to respond to quickly and makes you feel like valued... Read Full Review


By : 'Ahmad'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : M15
Emma and joardn was so good , they helped me alot of... Read Full Review

By : 'Lena'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : M1
We've had a positive experience with this agency. They always respond quickly if there are any... Read Full Review

By : 'Eve'
Services : Letting( As a Tenant )
Rent PCM : £1500
Would you recommend ? : Yes
Postcode : E11
I was looked after by Jordan who was extremely helpful and understanding throughout the whole... Read Full Review


By : 'Jo-anne'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : M4
Having to find , and sort an apartment in Manchester city centre at the last minute for my daughter who decided to her masters, was an overwhelming nightmare until I found Jordan at O'connor Bowden. She was so helpful and friendly, and replied instantly, making everything so easy. Mt... Read Full Review
By : 'MOHAMMED'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : M4
In Manchester's rental market, where emails often go unanswered, I found a standout letting agency. Ms. Knight, in particular, deserves praise for her incredible responsiveness, kindness, and efficiency. She's a rare find in this industry and has turned what can be a daunting process... Read Full Review
By : 'Ruqaiya'
Services : Letting( Property Management )
Rent PCM : £1195
Would you recommend ? : Yes
Postcode : M15
Jodie is so kind and helpful. Our four-year stay in the apartment wouldn't be perfect without her assistance and swift responses when... Read Full Review

By : 'Lucas'
Services : Letting( As a Tenant )
Rent PCM : £1495
Would you recommend ? : Yes
Postcode : M3
Really easy and pleasant experience with Jordan, who assisted us all the way through the process and patiently waited for our documentation to arrive correctly. Also Michael at the start helped us massively, informing me quickly and with constant and reliable communication about the steps to take... Read Full Review


By : 'Adam'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : M15
Highly recommend the team at O'Connor Bowden. Professional responsive and a pleasure to deal... Read Full Review


By : 'Kevin'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : M4
O'Conner Bowden is undoubtedly one of the finest property agencies in Manchester. As an international student and renter, I faced numerous challenges in finding a decent flat in the city center. However, the employees of O'Conner Bowden, especially Jordan, assisted me through the... Read Full Review
By : 'Benjamin'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : BL1
I highly recommend O'Connor Bowden if you want to rent a property. They are professional and very easy going. The whole process was swift and without any hassle. My property manager was Jodie, she is exceptional, communicates effectively, timely response to any issue and cared about her... Read Full Review

By : 'Heidi'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : M1
Alice is also responsible, responsive and look into every issue into details. We are grateful to have Alice to help us solve the problems that we... Read Full Review

By : 'O.H'
Services : Letting( As a Tenant )
Rent PCM : £2300
Would you recommend ? : Yes
Postcode : M15
I have just extended my forth year lease . Throughout the past three years Emma has provided me with a fantastic service, I can’t stress enough how grateful I am... Read Full Review

By : 'Alice'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : M1
Emma Knight has made my renting experience an absolute pleasure! And as many people know, moving in and out of a rental property is not easy. Emma is extremely responsive, efficient and helpful when it comes to general queries, financial queries and even incidences (that naturally occur in life!). ... Read Full Review
By : 'Beth'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : M38
I have been renting my apartment through O'connor Bowden as a tenant in the same property for the last 4 years, as a first time solo renter everything has been smooth and plain sailing, from the viewing, to collecting the keys, to moving in, everything has been wonderful. I've had next... Read Full Review


By : 'Sam'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : M1
We dealt mostly with Emma and the city centre team. They were a delight from start to finish and dealt with all our problems quickly and without fuss. We moved on before we wanted but we would’ve loved to stay longer because letting agents like these hard to come by (apartment was lush... Read Full Review

By : 'Elena'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : M4
Emma has been great! Really helpful with everything and gets back to us so quickly if we have any enquiries about anything. Very... Read Full Review

By : 'James'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : M15
A fantastic agency that always works to quickly and effectively resolve issues. Emma Knight, in particular, looked after us whilst tenants with the agency, she went above and beyond to provide excellent service and quickly help us when... Read Full Review
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We take complaints extremely seriously and if you feel the need to complain please email Our Operations Director, Leighton McMylor on leighton.mcmylor@oconnorbowden.co.uk and who will forward you a copy of our complaints form.
Last updated at 11/30/2, 12:00:00 AM by allAgents