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Start & Co

3/5, 25 Reviews
56% Recommended

50% sales valuation accuracy

33% letting valuation accuracy

75% sales fee satisfaction

75% letting fee satisfaction

Contact Us
We are a locally focused and independent family run firm of estate agents in Newquay, and we have been trading here in Cliff Road since 1977. We offer sales and rentals of residential and commercial property in Newquay and the surrounding area, and pride ourselves on our honest, no-nonsense and transparent approac
h to house selling and renting, coupled with our unrivalled local knowledge and experience. Feel free to call us or pop in for a coffee, our team are always here to help!
"Brilliant service and help..."

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5 Star Review
UserName

Miles

UserName

Bradley

By : 'Irene'
Services :
Would you recommend ? : Yes
Postcode : TR7

7 Jul 2018
People found this helpful0

Bradley came to value our property giving good sound advise to get the apartment on the market. Miles was our first call of contact in the sale of the apartment nothing was to much trouble and he always came back with a positive answer to any of my questions. Miles you are a star many thanks for all your hard work.


Comments on Agent Fees

Value for money very competitive.

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Latest Reviews
Performance Statistics
ServicesValuationFeesMin Price of property reviewedMax Price of property reviewed
Sales50.00%75%£0£0
Lettings33%75%£0£0
Review Statistics
From LandlordsFrom TenantsFrom VendorsFrom BuyersFrom Other
GoodBadGoodBadGoodBadGoodBadGoodBad
3312402046
Areas covered
  • TR7
  • TR8
  • TR9
Address

Start & Co
12a Cliff RoadNewquay, Cornwall
TR7 2NE
01637 875847

Opening Hours
  1. Monday :
  2. Tuesday :
  3. Wednesday :
  4. Thursday :
  5. Friday :
  6. Saturday :
  7. Sunday :
  1. 09:00 - 17:30
  2. 09:00 - 17:30
  3. 09:00 - 17:30
  4. 09:00 - 17:30
  5. 09:00 - 17:30
  6. 09:00 - 13:00
  7. Closed
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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Latest Properties

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Great Experience from the ...

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5 Star Review
UserName

UserName

By : 'Joe'
Branch : Newquay, 12a Cliff Road
Services : 20
Would you recommend ? : Yes
Postcode : TR7

24 Jun 2020
People found this helpful0

Great Experience from the start. Bradley and miles where more than helpfully. I would Defiantly recommend. 5 star service ... Read Full Review

Comments (0)Was this helpful?:
Fantastic ...

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5 Star Review

By : 'Anon'
Branch : Newquay, 12a Cliff Road
Services : Letting( As a Prospective Landlord/Tenant )
Would you recommend ? : Yes
Postcode : TR7

12 Jul 2018
People found this helpful0

After having recently been looking to buy a property in the Newquay area, I would just like to say how professional all the team at Start&Co were, answered all my queries in a friendly and informative manner. Highly recommended, quality local ... Read Full Review


Comments on Agent Fees

Good

Comments (0)Was this helpful?:
Brilliant service and help ...

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5 Star Review
UserName

UserName

By : 'Irene'
Branch : Newquay, 12a Cliff Road
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : TR7

7 Jul 2018
People found this helpful0

Bradley came to value our property giving good sound advise to get the apartment on the market. Miles was our first call of contact in the sale of the apartment nothing was to much trouble and he always came back with a positive answer to any of my questions. Miles you are a star many thanks for ... Read Full Review


Comments on Agent Fees

Value for money very competitive.

Comments (0)Was this helpful?:
Treated very ...

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1 Star Review

By : '-'
Branch : Newquay, 12a Cliff Road
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : TR7

12 Jun 2018
People found this helpful0

To say I am disappointed with Start&co would be an understatement. I have been treated completely unfairly by them, each and every time I have required about or asked to view a property I have always been told “we will ring you back” and they have never done so when I am quite urgently ... Read Full Review


Comments on Agent Fees

I wouldn’t know

Comments (1)Was this helpful?:

By : Bradley Start

13 Jun 2018

It is always difficult to comment on reviews from anonymous submissions but I am sorry that you have not had a positive experience. Unfortunately, not all tenants are suitable for all of our...


*Only looking for personal ...

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1 Star Review
UserName

UserName

By : 'Saleem'
Branch : Newquay, 12a Cliff Road
Services : Letting( As a Owner )
Would you recommend ? : No
Postcode : TR7

29 Sept 2017
People found this helpful49

*Only looking for personal Financial gain, we are extremely over the moon the government is now regulating this industry because agents like start & co are completely abusing the system whereby giving what is a good industry, a very bad ... Read Full Review


Comments on Agent Fees

bad

Comments (1)Was this helpful?:

By : Bradley Start

30 Sept 2017

Hello, I'm afraid we have no record of dealing with anyone by this name, or any direct complaint received of this nature? If you would like to contact me personally, I will do all I can to resolve...


We would like to say a ...

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5 Star Review
UserName

By : 'Marcus'
Branch : Newquay, 12a Cliff Road
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : TR7

29 Jul 2017
People found this helpful2

We would like to say a massive thank you to all at Start & Co, in particular Brad, with regard to our recent purchase. The team have been so proactive and imaginative in finding solutions to ensure that our move from out of area really worked well for not only their vendor and their ... Read Full Review


Comments on Agent Fees

Not applicable

Comments (0)Was this helpful?:
I have just been spoken to ...

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1 Star Review

By : 'Gary'
Branch : Newquay, 12a Cliff Road
Services : Sales( Prospective Vendor/Buyer )
Would you recommend ? : No
Postcode : TR8

21 Jun 2017
People found this helpful17

I have just been spoken to like a child whilst making an enquiry about a property. When I ask a question, I don't expect answers to include, 'probably and in my experience', I would expect to hear, 'I don't know, I will find out and get back to you' I don't expect to be shouted at. The 'gentleman' ... Read Full Review

Comments (0)Was this helpful?:
My Husband and I have ...

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1 Star Review

By : 'TheTroops'
Branch : Newquay, 12a Cliff Road
Services : Letting( As a Prospective Landlord/Tenant )
Would you recommend ? : No
Postcode : TR6

18 Sept 2015
People found this helpful10

My Husband and I have contacted Start and Co on several occasions to discuss properties to let and to try and arrange viewings, or just ask questions. Natalie has promised to call us back several times but is yet to do so. They are absolutely useless and I think they make judgements on prospective ... Read Full Review

Comments (0)Was this helpful?:
I found this company to be ...

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1 Star Review

By : 'Sarah'
Branch : Newquay, 12a Cliff Road
Services : Sales( Prospective Vendor/Buyer )
Would you recommend ? : No
Postcode : TR7

27 Feb 2014
People found this helpful23

I found this company to be dishonest and full of rubbish. As a prospective viewer to a property, i asked with caution why as such a beautiful property with period detail and sea views had not sold for over 6 months, they blamed the vendor for not being flexible about offers. We viewed the property ... Read Full Review

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I am in the process of ...

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5 Star Review
UserName

UserName

By : 'Pacman'
Branch : Newquay, 12a Cliff Road
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : TR8

29 Aug 2013
People found this helpful0

I am in the process of selling my house through start and co. from the start this company has been very helpful and I have had lots of viewings. A member of staff has always arrived smart and well presented on viewings. I have had no problems at all with this company and would use them again ... Read Full Review

Comments (0)Was this helpful?:
Mr Barnes and Mr Start were ...

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5 Star Review
UserName

UserName

By : 'MrPotatoHead'
Branch : Newquay, 12a Cliff Road
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : TR8

29 Aug 2013
People found this helpful0

Mr Barnes and Mr Start were very helpful in selling my house, offering the most polite and responsive services. It was an all round very good experience with no hassle or problems, all the staff were very helpful. Thank you Start & ... Read Full Review

Comments (0)Was this helpful?:
What nice bunch. Very ...

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5 Star Review
UserName

By : 'Adam'
Branch : Newquay, 12a Cliff Road
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : TR7

29 Aug 2013
People found this helpful0

What nice bunch. Very professional and funny with it. The sight of the tall one scooting about with his funny helmet made me smile all day. Thoroughly ... Read Full Review

Comments (0)Was this helpful?:
I'm completely shocked ...

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5 Star Review
UserName

UserName

By : 'Pentire'
Branch : Newquay, 12a Cliff Road
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : TR7

26 Aug 2013
People found this helpful0

I'm completely shocked reading the other reviews on this website. I've had nothing but helpful, professional service from Start and Co. The office staff are always polite, and deal with questions quickly and efficiently. They had a huge amount of properties on offer and were very patient with ... Read Full Review

Comments (0)Was this helpful?:
I sold the house which I'd ...

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5 Star Review

By : 'John,'
Branch : Newquay, 12a Cliff Road
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : TR7

24 Aug 2013
People found this helpful0

I sold the house which I'd owned for some 25 years via Start & Co. They gave me what I considered to be good advice throughout the process, often when it was counter to their interests. The house wasn't priced cheaply and didn't sell fast but at no point was there any pressure from Starts to ... Read Full Review

Comments (0)Was this helpful?:
we found our dream home with ...

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5 Star Review
UserName

By : 'Mrs'
Branch : Newquay, 12a Cliff Road
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : TR73

23 Aug 2013
People found this helpful0

we found our dream home with the careful help from bradley, he then proceeded to support us when we encountered various problems when selling our own home. Although we did not sell with start and co, they certainly went above and beyond helping us with all aspects of buying and selling. This man is ... Read Full Review

Comments (0)Was this helpful?:
I have dealt with Starts for ...

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5 Star Review
UserName

UserName

By : 'David'
Branch : Newquay, 12a Cliff Road
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : TR8

23 Aug 2013
People found this helpful0

I have dealt with Starts for 15 years, as letting & selling Agents & would recommend them on both counts. They are a family business & have been in Newquay for ever ! These guys are professionals, & sometimes you dont like what they tell you, ie, attainable rent or a valuation, ... Read Full Review

Comments (0)Was this helpful?:
I am a professional property ...

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5 Star Review

By : 'Nick'
Branch : Newquay, 12a Cliff Road
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : TR7

23 Aug 2013
People found this helpful0

I am a professional property developer / landlord and have been for 23 years now...I moved to Newquay 10 years ago. I originally started to use the selling side of Starts as I was developing to sell my properties...everything I marketed sold it was as simple as that...some things very quickly ... Read Full Review

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Rented out a 4 bed house with ...

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1 Star Review
UserName

UserName

By : 'Skiba'
Branch : Newquay, 12a Cliff Road
Services : Letting( As a Owner )
Would you recommend ? : No
Postcode : TR7

25 Jun 2013
People found this helpful17

Rented out a 4 bed house with a tiny basement bedsit underneath (no cooking facilities). Council tax had never been paid on the bedsit, it shared all services with the house and has no kitchen. Starts suggested on the ad for the bedsit to write 'rent to include council tax' . Got me a tenant, ... Read Full Review

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Where to begin. Start & ...

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1 Star Review
UserName

By : 'disgruntled'
Branch : Newquay, 12a Cliff Road
Services : Letting( As a Owner )
Would you recommend ? : No
Postcode : TR7

18 Jun 2013
People found this helpful27

Where to begin. Start & Co managed my property for 3 years and it was the worst 3 years of my life. The tenant broke pretty much everything in the property but Start & Co just did nothing. I had to fork out so much money! The staff were so unhelpful and referred to the tenant as a 'model ... Read Full Review

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Found Start & co staff to ...

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1 Star Review

By : 'Marty'
Branch : Newquay, 12a Cliff Road
Services : Sales( Prospective Vendor/Buyer )
Would you recommend ? : Yes

10 Oct 2012
People found this helpful30

Found Start & co staff to be very rude, arrogant and unhelpful. Have viewed several property's with them and found them to be very dis-honiest. If you have any concern about the property, do NOT take their word for it, they will feed you all sorts of rubbish to get the sale. Estate agents get ... Read Full Review


What agent could do to change your mind?

Sack all their used car salesman type staff and replace with staff that have some level of customer service.

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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

Complaints procedure available, including redress scheme offered by The Property Ombudsman

Last updated at 8/16/2018, 5:22:54 AM by allAgents

Awards won by Start & Co

Regional Awards Won by Start & Co

Individual Branch Awards