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Nottingham, NG9

4.5/5, 58 Reviews
93% Recommended

100% sales valuation accuracy

67% letting valuation accuracy

100% sales fee satisfaction

75% letting fee satisfaction

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"Extremely Poor Customer..."

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1 Star Review
UserName

Greg

UserName

Karen

By : 'Heena'
Services : Letting(As a Tenant)
Would you recommend ? : No
Postcode : NG8

5 Jul 2018
People found this helpful0

Never use them. Rented out property through Whitegates Beeston. Rapid growth of mould all over the property within a month we moved in eventually made us to leave the property. On our contact with agency, "Greg" and his director "Julian" visited the property. They recognised the problem initially and promised to come up with a solution. Their afterwords they never came back to us and started ignoring us completely. Finally we decided to vacate the property. After our vacation, check out inspection was held in our absence by a landlord. Now we have been informed by "Karen" that they are in a process of obtaining quotes for the works required and in support attached different pictures of mould which we were complaining about from the month we shifted into the property. In short, lesson for us and anyone out there is "They will come up with any excuse to hold your deposit".


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    Latest Reviews
    Performance Statistics
    ServicesValuationFeesMin Price of property reviewedMax Price of property reviewed
    Sales100.00%100%£0£0
    Lettings67%75%£385£625
    Address

    Whitegates Estate Agents
    156 High RoadNottingham, Nottinghamshire
    NG9 2LN
    0115 922 2222

    Services offered
    • Sales
    • Lettings
    • Block Management
    • Surveys
    • Conveyancing
    • Mortgage Advice
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    Latest Properties

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    Whitegates Estate Agents Branches (View All 54)
    I have received great service ...

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    5 Star Review
    UserName

    By : 'CV'
    Services : Letting( As a Owner )
    Would you recommend ? : Yes
    Postcode : NG3

    16 Feb 2023
    People found this helpful0

    I have received great service from whitegates. A special shout-out to Adam the first day I met him I knew he would be a great! He is very professional and prompt. He always kept in contact and was efficient. I would highly recommend Adam and the other staff... Read Full Review

    Comments (0)Was this helpful?:
    I would thoroughly recommend ...

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    5 Star Review
    UserName

    UserName

    By : 'Nigel'
    Services : Letting( As a Tenant )
    Would you recommend ? : Yes
    Postcode : NG8

    15 Mar 2021
    People found this helpful0

    I would thoroughly recommend Whitegates estate agents as a Tenant, over a period of 6 years they were supportive, responsive and immediate with any questions posed. Karen Hall re property Manager, was informative and always helpful with any issues that occurred and proved a very good liaison... Read Full Review

    Comments (0)Was this helpful?:
    Julia Lauder is very ...

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    5 Star Review
    UserName

    By : 'Omar'
    Services : Letting( As a Owner )
    Would you recommend ? : Yes
    Postcode : NG9

    9 Dec 2018
    People found this helpful1

    During the period my property was advertised by Whitegates, Julia Lauder was very supportive. She gave good advice on how to make the property attractive to prospective tenants. She managed to find tenants quickly th9st matched my specification. Very pleased with the high standards of sevice... Read Full Review


    Comments on Agent Fees

    Good

    Comments (0)Was this helpful?:
    Extremely Poor Customer ...

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    1 Star Review
    UserName

    UserName

    By : 'Heena'
    Services : Letting( As a Tenant )
    Would you recommend ? : No
    Postcode : NG8

    5 Jul 2018
    People found this helpful0

    Never use them. Rented out property through Whitegates Beeston. Rapid growth of mould all over the property within a month we moved in eventually made us to leave the property. On our contact with agency, "Greg" and his director "Julian" visited the property. They recognised... Read Full Review


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    Comments (0)Was this helpful?:
    Utterly ...

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    1 Star Review
    UserName

    UserName

    By : 'M'
    Services : Letting( As a Tenant )
    Would you recommend ? : No
    Postcode : NG8

    4 Jul 2018
    People found this helpful0

    This agency should not have been allowed to be in a market at very first place. Extremely unprofessional staff and behaviour at Whitegates Beeston. All is good till you encounter some problem as a tenant. They do not reply to your queries and start ignoring. They will try their level best to hold... Read Full Review

    Comments (0)Was this helpful?:
    Review of Beeston branch of ...

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    5 Star Review
    UserName

    UserName

    By : 'Phoenix'
    Services : Letting( As a Owner )
    Rent PCM : £385
    Would you recommend ? : Yes
    Postcode : NW3?

    17 Apr 2018
    People found this helpful0

    I am a non-resident landlord and have been using Whitegates Beeston as my agent for the past 2 years. They were recommended to me by an acquaintance who was with them for 20 years, and in the past 2 years I have found them efficient, trustworthy, helpful, informative and immensely... Read Full Review


    Comments on Agent Fees

    They are not cheap, but as I am non-resident, I would prefer to pay this and feel confident that my house is being properly looked after.

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    Excellant ...

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    5 Star Review

    By : 'Lisa'
    Services : Sales( As a Vendor )
    Sold price : £215
    Would you recommend ? : Yes
    Postcode : NG9

    6 Apr 2018
    People found this helpful0

    I had a number of estate agents round to our home. Whitegates are not the cheapest but, I always feel if you want good service then you have to pay for it . The service we had from start to finish was second to... Read Full Review


    Comments on Agent Fees

    Excellant value for money.

    Comments (0)Was this helpful?:
    Terrible dishonest agency. ...

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    1 Star Review
    UserName

    By : 'Student'
    Services : Letting( As a Tenant )
    Rent PCM : £625
    Would you recommend ? : No
    Postcode : NG9

    13 Dec 2017
    People found this helpful4

    Terrible dishonest agency. They did not accept to pay all deposit back, they had few untrue claims for it. They dediced to pay around half of the deposit we paid, but have not paid even that amount back although it has been 3 months since we vacated house. Furthermore, the staff who works on... Read Full Review


    Comments on Agent Fees

    Bad

    Comments (0)Was this helpful?:
    This is a review for ...

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    5 Star Review
    UserName

    UserName

    By : 'Highly'
    Services : Sales( As a Buyer )
    Sold price : £125
    Would you recommend ? : Yes
    Postcode : NG9

    16 Aug 2017
    People found this helpful0

    This is a review for Whitegates in Beeston. Paul and Joe are both professional and helpful. Paul kept me up to date right from day one with the purchase. He is very good at his job and the negative reviews I read are not what I experienced at all. I would highly recommend using Whitegates if you... Read Full Review


    Comments on Agent Fees

    No comment.

    Comments (0)Was this helpful?:
    They was very late for a ...

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    1 Star Review

    By : 'Steve'
    Services : Letting( As a Tenant )
    Rent PCM : £420
    Would you recommend ? : No
    Postcode : NG16

    12 Jun 2017
    People found this helpful2

    They was very late for a appointment,I lost 2 hours pay to get there on time but they couldn't even make it on time so I waited 12 minutes over time and left.extremly poor service.bet the dident tell the person who they was renting it for why they not getting results for them.ifim going to be late... Read Full Review


    Comments on Agent Fees

    No fees

    Comments (0)Was this helpful?:
    Have always found them to be ...

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    5 Star Review

    By : 'HGJM'
    Services : Letting( As a Owner )
    Would you recommend ? : Yes
    Postcode : NG9

    24 Nov 2012
    People found this helpful1

    Have always found them to be professional and curteous Have sorted problems out with the house with efficiency and with an eye on the... Read Full Review

    Comments (0)Was this helpful?:
    Staff are always very helpful ...

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    4 Star Review

    By : 'Gordon'
    Services : Letting( As a Owner )
    Would you recommend ? : Yes

    21 Nov 2012
    People found this helpful1

    Staff are always very helpful and curteous and are usually very efficient at obtaining new tenants. I have never had any problems with rentals being paid on... Read Full Review

    Comments (0)Was this helpful?:
    Very professional, friendly ...

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    5 Star Review
    UserName

    By : 'Paul'
    Services : Letting( As a Tenant )
    Would you recommend ? : Yes

    28 Oct 2012
    People found this helpful0

    Very professional, friendly and efficient. Saw many houses with agents but Armond was by far the most knowledgable and accomodating. Would definately recommend... Read Full Review

    Comments (0)Was this helpful?:
    Whitegates have been managing ...

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    5 Star Review
    UserName

    By : 'Steve'
    Services : Letting( As a Owner )
    Would you recommend ? : Yes

    26 Oct 2012
    People found this helpful0

    Whitegates have been managing a property for us for a number of years. During the summer 2012 we undertook a complex refurbishment job in a limited time period between tenants. Whitegates managed the process most efficiently and coordinated a number of trades to complete the work to a high... Read Full Review

    Comments (0)Was this helpful?:
    I was very pleased with the ...

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    5 Star Review
    UserName

    By : 'Alex'
    Services : Letting( As a Tenant )
    Would you recommend ? : Yes

    25 Oct 2012
    People found this helpful0

    I was very pleased with the service that Armond provided me with regarding my property. He understood the situation i was in and met all of my customer needs quickly and efficently. Thank... Read Full Review

    Comments (0)Was this helpful?:
    Excellent service by the ...

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    5 Star Review
    UserName

    By : 'Mary'
    Services : Letting( As a Tenant )
    Would you recommend ? : Yes

    22 Oct 2012
    People found this helpful0

    Excellent service by the agent. Finding a house was really pressing for us and he really helped us a lot. Unlike agents in other agencies, he was polite and showed interest in finding us a house. In some occasions he even arranged viewings for us after hours. He kept in regular contact and dealt... Read Full Review

    Comments (0)Was this helpful?:
    The agent found me a ...

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    5 Star Review

    By : 'Robert'
    Services : Letting( As a Tenant )
    Would you recommend ? : Yes

    19 Oct 2012
    People found this helpful0

    The agent found me a fantastic house which answers my demands. The service is very good. Whenever I have a problem, the agent replays to myself by phone, message or e-mail very quickly and efficiently. It is a very professional agency. Highly... Read Full Review

    Comments (0)Was this helpful?:
    Found a Landlord willing to ...

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    5 Star Review
    UserName

    By : 'Returning'
    Services : Letting( As a Prospective Landlord/Tenant )
    Would you recommend ? : Yes

    7 Sept 2012
    People found this helpful0

    Found a Landlord willing to accept my dog, no mean feat in itself. Immediate, knowledgeable and accurate responses by e-mail to me in France where i was resident thro' the whole process. Stayed on, keeping Office open when a flight delay made me extremely late for an appointment to sign Tenancy... Read Full Review

    Comments (0)Was this helpful?:
    My partner and I thought that ...

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    5 Star Review
    UserName

    UserName

    By : 'Francesca'
    Services : Letting( As a Tenant )
    Would you recommend ? : Yes

    4 Sept 2012
    People found this helpful0

    My partner and I thought that Whitegates were very organised and accommodating. We viewed the property with Armond who was very friendly and answered all questions. Louise was also very amicable and outlined the process for us via emails as well as contacting the landlord on our behalf. All of our... Read Full Review

    Comments (0)Was this helpful?:
    From my initial contact ...

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    5 Star Review

    By : 'BBQ'
    Services : Letting( As a Tenant )
    Would you recommend ? : Yes

    30 Aug 2012
    People found this helpful0

    From my initial contact arranging a property viewing through to moving in, the Whitegates team where courteous and efficient in handling the process. Contract and inventory paperwork was provided in a timely manner and any issues with the property were resolved with the minimum of... Read Full Review

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    Last updated at 11/30/2, 12:00:00 AM by allAgents

    Awards won by Whitegates Estate Agents, Nottingham NG9 2LN