Apparently arranging an appointment to sell my home a week before, and having an email saying "It's in the diary, Please find details of your Valuation appointment below." doesnt mean you have an appointment. I had once missed call from your move stirling in the morning, by the time i called back a few hours later Debbie told me this doesnt mean the appointment is confirmed and they have been trying to contact me for 2 days ... looking back on my call history this is nonsense. No calls from them except the morning of the appointment day to be told they no longer have a slot. I have since had a phone call from head office asking the reason for me cancelling the appointment- seems liek Debbie the liar is covering her tracks with her bosses. Go with Homelink instead; I called them and they are visiting me this afternoon, something "your move" cant even achieve with a weeks notice.