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Property Concept

4.7/5, 50 Reviews
92% Recommended

100% sales valuation accuracy

100% letting valuation accuracy

96% sales fee satisfaction

96% letting fee satisfaction

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Established in the 1990s, Property Concept is an independent estate agency specialising in selling, renting and managing quality properties in Bristol’s prime districts, including Clifton, Redland, Cotham, Harbourside, City-Centre, Bedminster, Southville and outlying villages.
"Brilliant..."

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5 Star Review
UserName

Faye

UserName

Emma

By : 'JDT1'
Services : Letting(As a Tenant)
Rent PCM : £995
Would you recommend ? : Yes
Postcode : BS8

21 Mar 2018
People found this helpful0

Property Concept helped us to find a fantastic flat in Clifton that met all our wants and needs. Faye and Emma were very helpful and made the process go as smoothly as possible. I would thoroughly recommend Property Concept to anyone!


Comments on Agent Fees

The agent's fees are very reasonable.

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By : Vicky Elias

21 Mar 2018

Very happy to have been of service, and glad you had such a positive experience


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Latest Reviews
Performance Statistics
ServicesValuationFeesMin Price of property reviewedMax Price of property reviewed
Sales100.00%96%£400,000£1,150,000
Lettings100%96%£650£1,200
Review Statistics
From LandlordsFrom TenantsFrom VendorsFrom BuyersFrom Other
GoodBadGoodBadGoodBadGoodBadGoodBad
1101631315010
Areas covered
  • BS1
  • BS2
  • BS3
  • BS4
  • BS5
  • BS6
  • BS8
  • BS9
Address

Property Concept
21 Princess Victoria StreetBristol, North Somerset
BS8 4BX
0117 970 6119

Opening Hours
  1. Monday :
  2. Tuesday :
  3. Wednesday :
  4. Thursday :
  5. Friday :
  6. Saturday :
  7. Sunday :
  1. 09:00 - 17:30
  2. 09:00 - 17:30
  3. 09:00 - 17:30
  4. 09:00 - 17:30
  5. 09:00 - 17:30
  6. 09:00 - 16:00
  7. Closed
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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So helpful & ...

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5 Star Review
UserName

By : 'Kate'
Branch : Bristol, 21 Princess Victoria Street
Services : Letting( As a Tenant )
Rent PCM : £650
Would you recommend ? : Yes
Postcode : BS3

22 Aug 2018
People found this helpful0

I've had some shocking experiences with estate agents in the past, however Beverly at Property Concept has completely restored my faith with her amazing service and personal approach. I've been through an awful time recently, with my flat being broken into and me having to leave due to ... Read Full Review


Comments on Agent Fees

The agency fees we're minimal compared to some I've had to pay in the past. However, i think everybody would like to see them rid of!

Comments (0)Was this helpful?:
Over and above ...

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5 Star Review
UserName

By : 'The'
Branch : Bristol, 21 Princess Victoria Street
Services : Sales( As a Buyer )
Sold price : £475000
Would you recommend ? : Yes
Postcode : BS8

14 Aug 2018
People found this helpful0

Vicky, Penny and all at Property Concept made it as simple as possible to navigate what became a significantly complex sale. Responsive and helpful at all times, they actively enabled the sale at every bottleneck and came up with ideas and suggestions to ensure exchange happened. Couldn't ... Read Full Review

Comments (1)Was this helpful?:

By : Vicky Elias

20 Aug 2018

Dear Mr. & Mrs. Costello, it was an absolute pleasure to work with you, it made what became a more complicated sale so much easier to deal with. Thank you very much for your review & we wish ...


Succesful ...

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5 Star Review
UserName

By : 'Satisfied'
Branch : Bristol, 21 Princess Victoria Street
Services : Sales( As a Vendor )
Sold price : £475
Would you recommend ? : Yes
Postcode : BS8

11 Aug 2018
People found this helpful0

I knew that Tracy had been working in Clifton for many years and so I trusted her assessment of the market. After her assessment and pricing we had a lot of interest in the flat and in fact a buyer was found very quickly. There was some difficulties in the sale because of Japanese Knotweed but ... Read Full Review


Comments on Agent Fees

Standard

Comments (2)Was this helpful?:

By : Victoria Elias

13 Aug 2018

Thank you very much for your review, we are delighted we were able to work together through the difficult circumstances to a successful...


Great ...

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5 Star Review
UserName

By : 'Tom'
Branch : Bristol, 21 Princess Victoria Street
Services : Letting( As a Tenant )
Rent PCM : £1145
Would you recommend ? : Yes
Postcode : BS8

8 Aug 2018
People found this helpful0

Property Concept were very good to deal with. Compared to our London agents that we moved from it was like chalk and cheese. The process was made simple and clear, taking out much of the worry from the ... Read Full Review

Comments (1)Was this helpful?:

By : Vicky Elias

13 Aug 2018

Thank you very much for your review, we are delighted we were able to smooth the moving...


Agents on our ...

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5 Star Review

By : 'FM123'
Branch : Bristol, 21 Princess Victoria Street
Services : Sales( As a Buyer )
Sold price : £682000
Would you recommend ? : Yes
Postcode : BS8

25 Jul 2018
People found this helpful0

Having stumbled upon this agent's property, which we could not resist, we also used Property Concept to sell ours. They were extremely professional and supportive when tensions rose leading to exchange, being notably more involved with all the parties concerned than we have experienced with ... Read Full Review


Comments on Agent Fees

These were as expected, no nasty surprises.

Comments (1)Was this helpful?:

By : Vicky Elias

13 Aug 2018

Thank you very much for your review. We are delighted you had a positive experience as a both a purchaser & vendor. We wish you every best wish in your new...


Sale of ...

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5 Star Review

By : 'Bowden'
Branch : Bristol, 21 Princess Victoria Street
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : BS8

25 Jul 2018
People found this helpful0

Our property was accurately valued, professionally marketed and we were kept advised of progress at all times. All viewings were arranged after consultation with us and feedback was promptly provided. We also felt the company were very proactive when progress towards exchange of contracts slowed ... Read Full Review


Comments on Agent Fees

Agents’ fees were fair and what we expected.

Comments (1)Was this helpful?:

By : Vicky Elias

13 Aug 2018

Thank you very much for your review. We are delighted to have worked with you to a successful completion, and wish you all the best for the...


Fb ...

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5 Star Review
UserName

UserName

By : 'Mark'
Branch : Bristol, 21 Princess Victoria Street
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : BS84

16 Jul 2018
People found this helpful0

Very expensive agent but great experience. Always quick to reply, very helpful & friendly. Would recommend word word word word ... Read Full Review

Comments (1)Was this helpful?:

By : Vicky Elias

13 Aug 2018

Thank you Mark for your review, and glad you had a great...


Exceptional ...

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5 Star Review

By : 'Ann'
Branch : Bristol, 21 Princess Victoria Street
Services : Sales( As a Vendor )
Sold price : £182
Would you recommend ? : Yes
Postcode : X

24 Apr 2018
People found this helpful0

We sold an apartment in Bristol recently and the service we received from both Vichy Elias and Tracey Roberson was excellent. They were so professional and kept us informed at all times. Their advice was sound which was particularly helpful in our case, as we were selling from abroad and were not ... Read Full Review


Comments on Agent Fees

They were competitive and provided the service that was needed.

Comments (1)Was this helpful?:

By : Vicky Elias

30 Apr 2018

We are very grateful for your business, and particularly your patience especially with the last sale which did get rather stressful towards the end. We wish you all the very best for the...


First Class Sales & ...

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5 Star Review

By : 'Brian'
Branch : Bristol, 21 Princess Victoria Street
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : BS1

20 Apr 2018
People found this helpful0

I had the pleasure of Property Concept managing the letting of my flat in Bristol for the past 14 years - the Lettings Team (Shanaz, Terri, Beverley, Emily) provided the best service and excellent communication to keep me up to date at all times. In recent weeks the Sales team (Fiona, Vicky, ... Read Full Review

Comments (1)Was this helpful?:

By : Vicky Elias

30 Apr 2018

It has been a real pleasure working with you over the years, you have always been so approachable and calm even when things did go to 'the wire' on the sales side. Wishing you every best wish for...


Extremely helpful, friendly ...

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5 Star Review

By : 'Jack'
Branch : Bristol, 21 Princess Victoria Street
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : BRIS

19 Apr 2018
People found this helpful0

I think my title says it all. They handled the sale of my property very well indeed, making it a stressless experience after the many problems we had endured with our earlier property letting agent. I would not like to single out any one in particular for this review. They were all very helpful ... Read Full Review


Comments on Agent Fees

The fees seem quite appropriate for the work carried out in such a satisfactory manner.

Comments (1)Was this helpful?:

By : Vicky Elias

30 Apr 2018

Thank you so much for your kind review. We are so pleased we were able to smooth the waters in what turned out to be rather a protracted...


Friendly, professional, ...

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5 Star Review
UserName

UserName

By : 'Daniel'
Branch : Bristol, 21 Princess Victoria Street
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : BS8

18 Apr 2018
People found this helpful0

I'm 35 and have been through the renting process many times. I can honestly say this was the best experience I've ever had, zero stress, none judgemental, friendly and helpful, made it a very positive experience and the best start to feeling excited about my new home. all the guys at the ... Read Full Review


Comments on Agent Fees

Good

Comments (1)Was this helpful?:

By : Vicky Elias

18 Apr 2018

We are delighted that you had such a positive experience. Thank you very much for your kind review & we would like to wish you all the best for the...


Excellent properrty ...

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5 Star Review
UserName

UserName

By : 'chris'
Branch : Bristol, 21 Princess Victoria Street
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : BS8

16 Apr 2018
People found this helpful0

Excellent. ... Read Full Review

Comments (0)Was this helpful?:
Brilliant ...

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5 Star Review
UserName

UserName

By : 'JDT1'
Branch : Bristol, 21 Princess Victoria Street
Services : Letting( As a Tenant )
Rent PCM : £995
Would you recommend ? : Yes
Postcode : BS8

21 Mar 2018
People found this helpful0

Property Concept helped us to find a fantastic flat in Clifton that met all our wants and needs. Faye and Emma were very helpful and made the process go as smoothly as possible. I would thoroughly recommend Property Concept to ... Read Full Review


Comments on Agent Fees

The agent's fees are very reasonable.

Comments (1)Was this helpful?:

By : Vicky Elias

21 Mar 2018

Very happy to have been of service, and glad you had such a positive...


Great team, who work as a ...

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5 Star Review

By : 'Martin'
Branch : Bristol, 21 Princess Victoria Street
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : BS8

5 Mar 2018
People found this helpful0

Great team, who work as a team and are obviously chosen because they are all very nice people! Speaking to one is speaking to all and they always seem to know what is going on. We first met Bev when looking at properties in Clifton 10 years ago and whilst we bought through a different agent then, ... Read Full Review


Comments on Agent Fees

Fees are competitive and negotiation is possible. Never had any dispute with them about anything. One tiny point - please continue end-of-year reports free

Comments (0)Was this helpful?:
I have found Property ...

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5 Star Review
UserName

UserName

By : 'Anne'
Branch : Bristol, 21 Princess Victoria Street
Services : Sales( As a Vendor )
Sold price : £417500
Would you recommend ? : Yes
Postcode : BS8

24 Jan 2018
People found this helpful0

I have found Property Concept to be an excellent agency supplying an exemplary service. Everyone goes that extra mile to help when things become tricky and nothing is too much trouble. Having bought and sold a property through Property Concept I would not hesitate for a moment to recommend them ... Read Full Review


Comments on Agent Fees

As agreed and expected.

Comments (1)Was this helpful?:

By : Vicky Elias

29 Jan 2018

Thank you so much for your review, we are delighted you were happy with our service from both sides of the equation! Wishing you every best wish for the...


Really friendly and ...

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5 Star Review
UserName

By : 'Gem'
Branch : Bristol, 21 Princess Victoria Street
Services : Letting( As a Tenant )
Rent PCM : £1075
Would you recommend ? : Yes
Postcode : BS8

22 Jan 2018
People found this helpful0

Really friendly and professional people. They helped me find the perfect flat quickly and sorting the contract etc was made really ... Read Full Review


Comments on Agent Fees

Good

Comments (1)Was this helpful?:

By : Vicky Elias

24 Jan 2018

We are so pleased that we were able to help moving into your chosen flat a stress free...


I have chosen Property ...

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5 Star Review
UserName

UserName

By : 'M.M.'
Branch : Bristol, 21 Princess Victoria Street
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : BS8

18 Jan 2018
People found this helpful0

I have chosen Property Concept many times for selling, buying and letting property in the Bristol area. I have always found them to be friendly, efficient and very knowledgable of the local property market. I have nothing but praise for the whole ... Read Full Review


Comments on Agent Fees

I have always found their fees reasonable and fair.

Comments (1)Was this helpful?:

By : Vicky Elias

22 Jan 2018

Thank you for your kind words, we do work hard across both sides of the business, Sales & Lettings to provide a full service for all our clients and...


We have just completed ...

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5 Star Review

By : 'Dr'
Branch : Bristol, 21 Princess Victoria Street
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : BS8

12 Jan 2018
People found this helpful1

We have just completed selling two flats and purchasing a new one and have been delighted with the expert and personal service given to us at Property Concept. The team communicated very well with each other and with us, keeping us up to date with events and being proactive in finding about ... Read Full Review


Comments on Agent Fees

Good value for money

Comments (1)Was this helpful?:

By : Vicky Elias

22 Jan 2018

Thank you Dr. Patterson, the sales team are delighted that we were able to help you achieve your goal of moving into your dream home after the conveyancing process became quite...


Great, Professional Service ...

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5 Star Review
UserName

UserName

By : 'Jon'
Branch : Bristol, 21 Princess Victoria Street
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : BS1

20 Dec 2017
People found this helpful0

Great, Professional Service and friendly attitude for lettings/ tenancies. I have been using rental accommodation for over 15 years or so of my working life and without a shadow of a doubt Property Concept have been leagues above any other agent I have used. I spent 3 and a half years ... Read Full Review


Comments on Agent Fees

Fees are possibly a little higher than average - but you pay for what you get in many ways!

Comments (1)Was this helpful?:

By : Vicky Elias

10 Jan 2018

Dear Jon, Thank you so much for your review, we are delighted you have such a happy rental history with...


I recently used Property ...

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5 Star Review

By : 'Domenica'
Branch : Bristol, 21 Princess Victoria Street
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : BS8

13 Dec 2017
People found this helpful0

I recently used Property Concept to let my flat in Clifton, Bristol. Throughout the process, every member of staff (including Faye, Emma, Kaylee and Beverley) were very well informed about every detail of the lettings process. I made several visits to the office and was always welcomed. I would ... Read Full Review


Comments on Agent Fees

The fees charged were made clear from the start and were excellent value, given all the work they undertook.

Comments (0)Was this helpful?:
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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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Last updated at 4/5/2017, 4:10:15 AM by allAgents

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