R S Laird & Son

Rented with Lairds for 2 years with no issues at all. They were always very accommodating when we trotted a fault or an issue, they usually had it sorted within a week. We had some bother with a shower - which was replaced altogether to a high standard, and also had no problem getting a second ... Read Full Review

I think 1 star is a bit much for this agency. Throughout my time renting with them we were constantly let down and disappointed with their office. First, the phones were constantly off the hook. It was very difficult to get a word in when you did contact them and they were useless about tackling ... Read Full Review

I rented from Lairds for 7 years and can't speak highly enough of their professionalism and efficiency. Every request I made for maintenance, repairs or improvements to the property were met readily and willingly. We found the staff and all their contracted workers to be professional, obliging ... Read Full Review

One of the worst agency in Belfast. Anybody who's under this agency make sure that you write every little stain and dirt in your inventory otherwise, by the end of tenancy you will be charged a lot- even a little speck. They were unpleasant to talk with and definitely money-grabbing people. ... Read Full Review

Complete crooks. Very quick to take money for stupid reasons, e.g. cleaning fee for dust build up between us moving out and them checking the property, but slow to do anything to help the tenent, e.g. broken fire alarm - FIRE HAZARD. It is also very difficult to get through to them on the phone, ... Read Full Review

Attentive during tenancy - replaced broken washing machine quickly. Fairly accommodating when we wanted to end tenancy early. Slightly annoying to deal with if you aren't a student as they seem to be used to Holylands residents and frequently send quite patronising emails and messages. Read your ... Read Full Review

Not difficult to communicate with. Every problem I had was sorted quiet fast. My flat was fine when I moved in, and I got the whole deposit back when I left. I would just recommend that they call before arranging whatever (what they sometimes do, but not always). In conclusion, I would go for them, ... Read Full Review

The most exploitative, untrustworthy, money hungry estate agents in Belfast., with a speciality in exploiting the fact that new students at queens tend to be unaware of their rights as tenants. They will impose arbitrary fines for non existent issues, organise viewings without consultation, and ... Read Full Review

Complete con men! Never meet a bigger bunch of useless, ignorant, f##kers in all my life. Moved into a dump of a house in dunluce ave a year ago. We were stuck and hadda go somehere. We had to clean it from top to bottom before we moved in. All year we recieved rude emails from them treating us ... Read Full Review

Absolutely atrocious service. When the gas box malfunctioned and displayed an error message, we contacted them several times and they simply told us that we were loading the credit wrong and if we did it again we would be fined for incorrect use. I had to contact the gas supplier directly and they ... Read Full Review

The staff here are unresponsive and unhelpful. When my flat mate and myself went to view the property it needed a general tidy up and painting. They assured us this would be down before we moved in. The day we moved in the sofas where in the bedrooms, and the place unpainted with water stains ... Read Full Review

The staff here are poor. Before I moved into my flat I asked for a water stain from an upstairs leak to be painted before we moved it. It was not. I asked for the bathroom to get attention (cracks had appeared in the sealant allowing water to leak), nothing happened. I asked for a carbon ... Read Full Review

[[EDIT ORIGINAL START]] Laird are a pack of w***s. They dont give back deposits no matter how good the house is when you leave. They are rude and unhelpful. All the deposits they steal must go to the feeding of the fat men in the office!!! [[EDIT ORIGINAL END]] They dont give back deposits no ... Read Full Review

Went into Laird's to look about renting a house for our second year at uni. When in the office we weren't exactly warmly greeted, the agent showed no enthusiasm for us to, or even care whether, use their services. We arranged to view a house a 2.30pm the next week and were told to ring at ... Read Full Review

A very professional outfit. Ropey office where to details were taken when booking a viewing appointment. Rang to confirm the viewing as requested before 9.30 at the arranged time and then no one showed.... If that's the treatment you get before your stuck in a contract, definitely worth ... Read Full Review

Awful service from this agent. Left us over Christmas, with no heating, no water, no shower and no toilet. Horrific! Spent Boxing Day trying to get a bad leak fixed that ruined our belongings in the kitchen and bathroom and they have no emergency service. They do not respond well to repairs and ... Read Full Review

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Don't like these guys. Very deceiving and friendly until you've signed everything then they reveal themselves as the true crooks they ... Read Full Review

R S Laird & Son are a bunch of deposit thieves they will tell you anything to get you into a house and then ignore you once they have you in their grasp, myself and my other house mates had a terrible experience with this company, stay away ... Read Full Review

House was full of damp and slugs and they just said put down newspaper. They charged us for a broken chair that was broken wen we moved in and they charged for cleaning, but the place was spotless they refuse to give back ... Read Full Review