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Ensum Brown

4.9/5, 145 Reviews
97% Recommended

98% sales valuation accuracy

99% sales fee satisfaction

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Formed in 1988 by the two partners, Stephen Ensum FNAEA, APCS and Mark Brown FNAEA, Ensum Brown have gone from strength to strength and are recognised as one of the area's most successful and progressive independent estate agents. Since opening we have concentrated our efforts on providing our clients with the hi
ghest quality of service backed up by well over 60 years combined experience between the partners. Ensum Brown have a dedicated and experienced team that covers the A10 corridor. This experience enables our clients to be confident that you are dealing with professionals who have been independently recognised by one of the world's largest relocation companies, as the best estate agent in Ware. Apart from a work ethic built on good communications and service, Ensum Brown have, over the last decade invested heavily in the most up to date technology that promotes all their clients’ properties in full colour at branch level, as well as internationally through our most extensive internet coverage.
"Purchase..."

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4 Star Review

By : 'Sols'
Services : Sales( I bought a property using them)
Would you recommend ? : Yes
Postcode : SG12

3 May 2018
People found this helpful1

Thank you to Sarah, great service, made moving house for the first time a great experience, positive attitude and very professional. Only wish the house wasn't left full and unclean but not Sarah's fault. Thank you for all the support and assistance with our purchase.


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Latest Reviews
Performance Statistics
ServicesValuationFeesMin Price of property reviewedMax Price of property reviewed
Sale98.00%99.00%£161,000£1,300,000
Review Statistics
From LandlordsFrom TenantsFrom VendorsFrom BuyersFrom Other
GoodBadGoodBadGoodBadGoodBadGoodBad
001094243122
Areas covered
  • SG11
  • SG12
  • SG13
  • SG14
  • SG9
Address

Ensum Brown
110 High StreetWare, Hertfordshire
SG12 9AP
01920 412200

Opening Hours
  1. Monday :
  2. Tuesday :
  3. Wednesday :
  4. Thursday :
  5. Friday :
  6. Saturday :
  7. Sunday :
  1. 08:30 - 18:00
  2. 08:30 - 18:00
  3. 08:30 - 18:00
  4. 08:30 - 18:00
  5. 08:30 - 18:00
  6. 09:00 - 17:00
  7. 10:00 - 14:00
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Advertise on
  • ?Relocation Agent Network
  • ?National Homes Network
  • ?Move With Us
  • allAgents Portal
  • ?OnTheMarket
  • Rightmove
  • Zoopla
Social Media
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Latest Properties

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Disappointed ...

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1 Star Review

By : 'Yulia'
Branch : Ware, 110 High Street
Services : Online Auctions (Prospective Vendor/Buyer)
Would you recommend ? : No
Postcode : SG8

17 Jan 2024
People found this helpful2

Unsatisfactory customer service. The staff was unfriendly and unhelpful, resulting in a very disappointing ... Read Full Review

Comments (0)Was this helpful?:
Very helpful, friendly ...

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5 Star Review
UserName

By : 'Sally'
Branch : Ware, 110 High Street
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : SG12

24 Dec 2022
People found this helpful0

Very helpful, friendly service from all at Ensum Brown in Ware - Alex started off the sales process smoothly and efficiently, and all the team, especially Fiona in Sales progression, helped every step of the way during a long, bumpy journey. Many thanks to all the team for great support in getting ... Read Full Review

Comments (0)Was this helpful?:
Steven ...

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5 Star Review
UserName

By : 'Gulizar'
Branch : Ware, 110 High Street
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : SG12

26 Nov 2020
People found this helpful0

I would highly recommend Ensum Brown and especially Steven who is so helpful and patient agent . He also has answered my questions politely . Thank you Steven for your helping and ... Read Full Review

Comments (0)Was this helpful?:
Great communication and ...

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5 Star Review
UserName

By : 'Emma'
Branch : Ware, 110 High Street
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : SG12

12 Jul 2019
People found this helpful0

Great communication and helpful throughout the entire process! Really happy with the service and would recommend to anyone wanting to ... Read Full Review

Comments (0)Was this helpful?:
Great ...

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5 Star Review
UserName

By : 'Sara'
Branch : Ware, 110 High Street
Services : Sales (As a Buyer)
Would you recommend ? : Yes
Postcode : AL72

10 May 2019
People found this helpful0

Really helpful and supportive the whole way through, great Estate Agents to work with and helped me get the house i wanted. Thanks so ... Read Full Review

Comments (0)Was this helpful?:
Beyond ...

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5 Star Review
UserName

By : 'Anon'
Branch : Ware, 110 High Street
Services : Sales (As a Vendor)
Would you recommend ? : No
Postcode : SG12

29 Mar 2019
People found this helpful0

from start to finish Matthew and Alex supported us through the whole process, with what was not a straight forward sale they were patient and understanding and worked hard to get the best result for us. We got there in the end! thank you to you ... Read Full Review


Comments on Agent Fees

Clear pricing form the outset and allowed us to understand the value in the price paid.

Comments (0)Was this helpful?:
Thank ...

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5 Star Review
UserName

By : 'Cazzi'
Branch : Ware, 110 High Street
Services : Sales (As a Vendor)
Sold price : £435
Would you recommend ? : Yes
Postcode : SG2

21 Mar 2019
People found this helpful0

Both Matthew and Alex worked very hard to sell our house after it had fallen through twice with another agent. Cannot thank you both enough for your professionalism and attention throughout the ... Read Full Review


Comments on Agent Fees

More than the other agent, but they sold our house, that’s what counts.

Comments (0)Was this helpful?:
Recommended ...

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5 Star Review
UserName

By : 'Heather'
Branch : Ware, 110 High Street
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : SG12

28 Feb 2019
People found this helpful0

Having used Ensum Brown for the sale of my property and the purchase of my new house, Alex Clements and Matthew Warren were both great at keeping me informed of progress and very patient with my ... Read Full Review


Comments on Agent Fees

Average

Comments (0)Was this helpful?:
Choose Ensum Brown! Excellent ...

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5 Star Review

By : 'Sarah'
Branch : Ware, 110 High Street
Services : Sales (As a Vendor)
Sold price : £340000
Would you recommend ? : Yes
Postcode : SG12

19 Oct 2018
People found this helpful1

Selling a house made simple! Lovely, down to earth and honest estate agents. No sales spiel, just people who genuinely want to ensure a smooth experience for all involved. Of all the valuations we had from various agents, Mark was by far the most friendly and genuine which made it easy to choose ... Read Full Review


Comments on Agent Fees

Find out fees from various agents and generally EB will match competitive fees.

Comments (0)Was this helpful?:
Avoid. ...

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1 Star Review

By : 'Londonlights'
Branch : Ware, 110 High Street
Services : Sales (Prospective Vendor/Buyer)
Would you recommend ? : No
Postcode : SG12

11 Oct 2018
People found this helpful0

I never write a review but felt but for me and my partner this was the worst experience of an agent by far!!! In particularly Mr Matthew Warren. Very rude, discourteous man who for me from the get go didn't achieve the best that we would of liked. Not only did he lie but the communication was ... Read Full Review

Comments (2)Was this helpful?:

By : Tom Hookham

11 Oct 2018

We always welcome any comments, whether positive or negative, so we can continue to improve our service. As we are unaware of any clients who have recently raised any issues or concerns we are...


Extremely helpful and ...

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5 Star Review

By : 'Holly'
Branch : Ware, 110 High Street
Services : Sales (As a Buyer)
Would you recommend ? : Yes
Postcode : SG12

13 Sept 2018
People found this helpful2

When buying our house we had a bit of a nightmare with our solicitors, however Kevin was extremely patient, helpful and always happy and friendly. As we were first time buyers we also needed some extra guidance and support. Kevin kept us informed on everything that was going on, next steps, what ... Read Full Review

Comments (0)Was this helpful?:
Excellent work all ...

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5 Star Review

By : 'Mehmet'
Branch : Ware, 110 High Street
Services : Sales (As a Vendor)
Sold price : £212500
Would you recommend ? : Yes
Postcode : SG12

20 Jul 2018
People found this helpful3

From start to finish we had an excellent experience with Ensum Brown. Matthew Warren first came over to discuss the sales process and Ensum Browns approach, it's fair to say we were suitably impressed and so decided to go with them. Thankfully we had no regrets in doing so. The entire sales ... Read Full Review


Comments on Agent Fees

Very competitive

Comments (0)Was this helpful?:
Well done ...

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5 Star Review

By : 'Jane'
Branch : Ware, 110 High Street
Services : Sales (As a Vendor)
Sold price : £375000
Would you recommend ? : Yes
Postcode : SG12

10 Jul 2018
People found this helpful4

Really pleased with the personal and efficient service that I received when selling my late mum's house. It is an excellent idea to have a dedicated team to handle the completion of the sale once it has been agreed. They kept me updated all the way through the legal process. Would certainly ... Read Full Review


Comments on Agent Fees

I did not find them unreasonable.

Comments (0)Was this helpful?:
Perfect ...

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5 Star Review

By : 'Tim'
Branch : Ware, 110 High Street
Services : Sales (As a Buyer)
Would you recommend ? : Yes
Postcode : SG10

2 Jul 2018
People found this helpful6

Right from the very beginning we knew we were onto a winner with these guys. As soon as we'd agreed the purchase Kevin took over and saw us smoothly through to completion, coordinating everything with the various parties, looking after every fine detail along the way and working to our ... Read Full Review

Comments (0)Was this helpful?:
Excellent Personal ...

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5 Star Review

By : 'Julie'
Branch : Ware, 110 High Street
Services : Sales (As a Vendor)
Sold price : £380000
Would you recommend ? : Yes
Postcode : SG11

1 Jun 2018
People found this helpful2

From instruction through to completion Sarah's attention to detail was nothing but superb! Always at the end of the phone to take my calls, I felt as though my house was the only one she was selling and this personal touch is so rarely found. Sarah always kept me in the loop and I felt we ... Read Full Review


Comments on Agent Fees

The agents fee was competitive

Comments (0)Was this helpful?:
Purchase/Sale ...

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5 Star Review
UserName

By : 'Melanie'
Branch : Ware, 110 High Street
Services : Sales (As a Vendor)
Sold price : £430000
Would you recommend ? : Yes
Postcode : SG14

30 May 2018
People found this helpful4

Thank you to everyone at Ensum Brown, especially Kevin for coordinating our end of the chain and Steve at the upper end of the chain. After a failed purchase of our dream house 2 years ago with another (poor) estate agent we finally got that house with the help of Ensum Brown. Thanks also to ... Read Full Review


Comments on Agent Fees

Good and fair

Comments (0)Was this helpful?:
Fabulous and efficient ...

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5 Star Review

By : 'Mr'
Branch : Ware, 110 High Street
Services : Sales (As a Buyer)
Sold price : £585000
Would you recommend ? : Yes
Postcode : SG12

11 May 2018
People found this helpful3

We cannot thank Ensum Brown enough for such an efficient, enthusiastic and committed team experience when we purchased our new home from them. We'd especially like to thank Mark Brown and Kevin McLean. Mark for understanding our time scales and proactively helping us achieve them and Kevin ... Read Full Review


Comments on Agent Fees

Good

Comments (0)Was this helpful?:
Purchase ...

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4 Star Review

By : 'Sols'
Branch : Ware, 110 High Street
Services : Sales (As a Buyer)
Would you recommend ? : Yes
Postcode : SG12

3 May 2018
People found this helpful1

Thank you to Sarah, great service, made moving house for the first time a great experience, positive attitude and very professional. Only wish the house wasn't left full and unclean but not Sarah's fault. Thank you for all the support and assistance with our ... Read Full Review


Comments on Agent Fees

N/A

Comments (0)Was this helpful?:
Wow!!!! All those bad ...

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5 Star Review

By : 'highly'
Branch : Ware, 110 High Street
Services : Sales (As a Vendor)
Sold price : £385
Would you recommend ? : Yes
Postcode : SG12

7 Mar 2018
People found this helpful1

Wow!!!! All those bad thoughts about estate agents gone!!! From start to finish I can not fault Sarah and Ensum Brown on selling our home!! They were always upfront and down to earth. If I needed anything they were there and ready to help. Honestly such genuine people there and I am so pleased that ... Read Full Review


Comments on Agent Fees

Good

Comments (0)Was this helpful?:
We brought a house recently ...

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5 Star Review

By : 'Dream'
Branch : Ware, 110 High Street
Services : Sales (As a Buyer)
Sold price : £385000
Would you recommend ? : Yes
Postcode : SG12

6 Mar 2018
People found this helpful1

We brought a house recently with Ensum Brown and thanks to Sarah's professional yet down to earth work attitude, the process was the easiest and most reliable we have experienced. I would highly recommend Sarah and Ensum Brown to everyone. Thanks again Sarah you made our dream come true ... Read Full Review


Comments on Agent Fees

Good

Comments (0)Was this helpful?:
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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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Last updated at 7/6/2018, 4:37:49 AM by allAgents

Awards won by Ensum Brown

Regional Awards Won by Ensum Brown

Individual Branch Awards