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Slinn Residential

3/5, 4 Reviews
50% Recommended

100% sales valuation accuracy

50% letting valuation accuracy

100% sales fee satisfaction

99% letting fee satisfaction

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"unprofessional..."

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1 Star Review

By : 'Disbelieve'
Services : Letting(Prospective Landlord/Tenant)
Rent PCM : £650
Would you recommend ? : No
Postcode : NN4

23 Apr 2018
People found this helpful1

I went to view 2 properties with slinn residential. I was met by a gentleman whom couldn't answer any questions. his remarks were you “will have to ask Jillian” I replied is that the owner he replied “no afraid to say my wife. I was interested in one property however the bathroom was mouldy “I mentioned I would be interested if the bathroom was mould free his remark was oh well!!! . I then thought I need to speak with Jillian slinn with my interest but concerns with the mess & the mould she spoke to me like a child “I will have to go & see this property to see if I was actually speaking the truth !! After receiving a call the following day to be told yes the bathroom is mouldy & it will be cleaned “you cannot clean mould”. I was then pushed to make my mind up with no reassurance. It was agreed that a document would be sent for references but I needed to send this back by Sunday night to stop others from viewing however after opening the attachement their were a few questions I needed to ask so I decided to ring Jillian first thing Monday morning she was rude & sharp couldn't be bothered only interested in receiving the doc with payment. I was also being pushed to move in sooner then later because the tenants wanted to move by 5/5/18. Which is next week ??? When I placed my concerns on how can the work be carried out before I move in ? I also mentioned that just because I am renting it still going to be my home . Jillian's reply via email with no phone call no reassurance just short & sharp “I think it's best we don't move forward with this “ Which makes me think that no work was going to be carried out all Jillian was focused on was the fees . & being spoken to as if I was dirt on her shoe . No customer service no politeness just rude


Comments on Agent Fees

Bad bad bad . Not sure how this company is still going with that attitude Having been in customer service for 35 yrs this is the first time I have written a review on any company completely lost for words

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By : OJ Dominique

6 May 2019

Property holding with Slinn residential have always been handled with the utmost respect and quality to all parties involved. If you state that your experience was poor then I am assured that this was merely an misunderstanding on your part.


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Latest Reviews
Performance Statistics
ServicesValuationFeesMin Price of property reviewedMax Price of property reviewed
Sales100.00%100%£0£0
Lettings50%99%£650£795
Review Statistics
From LandlordsFrom TenantsFrom VendorsFrom BuyersFrom Other
GoodBadGoodBadGoodBadGoodBadGoodBad
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Address

Slinn Residential
The Little House Sandy LaneNorthampton, Northamptonshire
NN6 8AX
01604 84799

Opening Hours
  1. Monday :
  2. Tuesday :
  3. Wednesday :
  4. Thursday :
  5. Friday :
  6. Saturday :
  7. Sunday :
  1. 09:00 - 17:30
  2. 09:00 - 17:30
  3. 09:00 - 17:30
  4. 09:00 - 17:30
  5. 09:00 - 17:30
  6. Closed
  7. Closed
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Social Media
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Latest Properties

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Appalling ...

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1 Star Review
UserName

By : 'Shane'
Branch : Northampton, The Little House Sandy Lane
Services : Letting (As a Tenant)
Would you recommend ? : No
Postcode : NN2

5 Dec 2024
People found this helpful0

Appalling customer service from Jill Slinn When visiting the property she hung around for 30 minutes inconveniencing me just chatting. Can’t properly organise a contractor and fails to communicate effectively. This organisation needs a top down ... Read Full Review

Comments (0)Was this helpful?:
Great service, would ...

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5 Star Review

By : 'Edward'
Branch : Northampton, The Little House Sandy Lane
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : NN2

15 Mar 2021
People found this helpful0

Great service, would recommend! Sold property through Slinn residential, the service was great, the staff knowledgeable and professional, made it an easy and stress-free ... Read Full Review

Comments (0)Was this helpful?:
Always secured excellent ...

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5 Star Review
UserName

By : 'Susan'
Branch : Northampton, The Little House Sandy Lane
Services : Letting (As a Owner)
Rent PCM : £795
Would you recommend ? : Yes
Postcode : NN4

28 Jul 2019
People found this helpful0

Always secured excellent tenants for me. Jill is professional and a good judge of character. I feel Jill is thorough when checking details and credit checks of prospective tenants. I highly recommend Slinn ... Read Full Review

Comments (0)Was this helpful?:
unprofessional ...

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1 Star Review

By : 'Disbelieve'
Branch : Northampton, The Little House Sandy Lane
Services : Letting (As a Prospective Landlord/Tenant)
Rent PCM : £650
Would you recommend ? : No
Postcode : NN4

23 Apr 2018
People found this helpful1

I went to view 2 properties with slinn residential. I was met by a gentleman whom couldn't answer any questions. his remarks were you “will have to ask Jillian” I replied is that the owner he replied “no afraid to say my wife. I was interested in one property however the bathroom was ... Read Full Review


Comments on Agent Fees

Bad bad bad . Not sure how this company is still going with that attitude Having been in customer service for 35 yrs this is the first time I have written a review on any company completely lost for words

Comments (1)Was this helpful?:

By : OJ Dominique

6 May 2019

Property holding with Slinn residential have always been handled with the utmost respect and quality to all parties involved. If you state that your experience was poor then I am assured that this...


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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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