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The UK's Largest Customer Review Website for the Property Industry

2.9/5, 12 Reviews
58% Recommended
50% sales valuation accuracy
50% letting valuation accuracy
50% sales fee satisfaction
50% letting fee satisfaction
By : 'Polish_Man'
Services :
Would you recommend ? : Yes
Postcode : BT5
Very disappointing in service! They were ok in the beginning but once we paid the double deposit and first month rent up front, they clearly don't give a s*** about the tenants. Communications over email did not work Terrible service avoid at all costs!!
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 50% | 50% | £65,000 | £95,000 |
| Lettings | 50% | 50% | £525 | £750 |
Vision Property Agents
8 Grand Parade, Belfast, County Antrim
BT5 5HH
028 9070 2999

By : 'Johnny'
Services : Letting( As a Tenant )
Rent PCM : £625
Would you recommend ? : Yes
Postcode : BT4
Diane and team have been brilliant from start to finish with most recent move. Highly recommend the team at vision on ladas drive. Love my new... Read Full Review
By : 'Mark'
Services : Letting( As a Owner )
Rent PCM : £750
Would you recommend ? : Yes
Postcode : BT5
First time I have used Vision for renting out my house. I was attracted by the £300 finders fee. Wasn't sure after reading the reviews but I contacted them and it was explained that the issue with missing deposits are to do with the previous owners Richard McFerran & Jeff McFerran. The... Read Full Review
By : William Johnston
17 Jan 2020Did she explain that the current owner is a cousin of the previous owners and he too is now bankrupt for failure to pay a large sum of money back to a...

By : 'JOHNSTON'
Services : Letting( As a Owner )
Rent PCM : £525
Would you recommend ? : No
Postcode : BT4
Avoid this agency at all costs. They have stolen over 1000 pounds from me. Not only do they owe me money but that they didn't protect my tenant's deposit. They were allowed to contact me looking for the money Vision had stolen. The new management are not professional and ignore... Read Full Review
By : Keith
21 Mar 2023Would certainly not recommemd anyone to this office. Withholding of money due and avoiding you when contacted. An extremely corrupt business. Avoid at all...
By : 'Helen'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : BT5
I have rented with Vision for a few years and never any issues until I moved out and discovered my deposit hadn't been protected in the scheme...I was informed at this stage that the owners had left and my deposit was gone. I spoke with the guy who is looking after Vision at the minute and ... Read Full Review
Very good
By : William Johnston
26 Jan 2020It should be noted that the person who took over from the McFerrans, Brian Gaw their cousin, is himself now bankrupt for failing to pay back a large sum of money to a creditor!!!!! Must run in the...
By : 'Eugene.h'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : BT9
* I have been waiting on the return of my deposit for well over 2 months now was told by the rental manager Diane Duff that the landlord was withholding deposits so I couldn't get my deposit back, She was also in contact to say the landlord had released the money and asked for my bank details ... Read Full Review
By : 'Polish_Man'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : BT5
Very disappointing in service! They were ok in the beginning but once we paid the double deposit and first month rent up front, they clearly don't give a s*** about the tenants. Communications over email did not work Terrible service avoid at all... Read Full Review
By : 'Joanne'
Services : Sales( As a Buyer )
Sold price : £95000
Would you recommend ? : Yes
Postcode : BT6
Excellent service from start to finish when I was buying my first house. All the staff were so helpful. I would definitely use this company again without a... Read Full Review
By : 'Julie'
Services : Letting( As a Tenant )
Rent PCM : £550
Would you recommend ? : Yes
Postcode : BT4
I am a current tenant and recently had a problem with my heating on a Friday evening at 9pm. I phoned the out of hours contact number and had the issue dealt with that evening. Excellent service and thanks top all... Read Full Review

By : 'Jenny1'
Services : Sales( As a Buyer )
Would you recommend ? : No
Postcode : BT6
Avoid this agent at all costs. Its a family run business, 2 brothers and a brothers wife.I was lied to from start to finish! Absolutely appalling... Read Full Review
This agent could do nothing to change my mind. I dont like liars.
By : Michael F
7 Mar 2019Avoid this business at all costs. They managed my rental for years, at the end of which they told me that they had lost my security deposit and wouldn't be paying me the money back. They are...
By : 'Lily'
Services : Letting( As a Prospective Landlord/Tenant )
Would you recommend ? : No
Postcode : LS2
Absolutely appalling service! Have actually never experienced worse service - anywhere! Not only was the staff abrupt and rude, he also lied to me and was found out, and from then on avoided me at all costs despite me putting down a bond. Being sneaky and dishonest in a costumer service... Read Full Review
By : 'belfast'
Services : Letting( As a Tenant )
Would you recommend ? : No
I rented a house from vision and would under no circumstances rent again, they get you on board with being as nice as they can then once they get your deposit that's it they change completely . Terrible service avoid at all costs for the rental market... Read Full Review
By : 'TracyD'
Services : Sales( Prospective Vendor/Buyer )
Would you recommend ? : Yes
Excellent service from Jeff and the team since I've had my house on the market. Jeff and Vision have been honest about the current uncertainty in the housing market since they first valued my property, whilst others seem to have been trying to talk up the market to protect their own... Read Full Review
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.