The UK's Largest Customer Review Website for the Property Industry
The UK's Largest Customer Review Website for the Property Industry

3.5/5, 8 Reviews
63% Recommended
67% sales valuation accuracy
100% letting valuation accuracy
71% sales fee satisfaction
71% letting fee satisfaction
By : 'Kacey'
Services : Letting(I am a Tenant)
Would you recommend ? : No
Postcode : CR0
I'm glad to have seen the previous review as the first few didn't seem like they were talking about the same estate agents! But it seems clear now those five star reviews have been written by the estate agents themselves! (Bare that in mind when choosing to use Habitat) I'm not keen on estate agents at the best of times but the couple I have interacted with at Habitat have been pretty incompetent. The lack of effort, enthusiasm and general adequate customer services is apparent from the moment they pick up the phone. When I went to view a property there wasn't a "Hi, how are you, my name is..." It's almost like I was disrupting their day by requesting a viewing. They made it very off-putting to consider using them to take my money and look after my housing situation. When having further conversations with them when considering a property, there was mixed information which was frustrating. The management were better but they need consider who they employ on the front line and consider training them on their customer services! I just didn't trust them.
bad
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 67% | 71% | £0 | £0 |
| Lettings | 100% | 71% | £650 | £1,500 |
| From Landlords | From Tenants | From Vendors | From Buyers | From Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 2 | 0 | 3 | 2 | 0 | 0 | 0 | 0 | 0 | 1 |
Habitat Property Services
38 Portland Road, London, Greater London
SE25 4PF
02086562292







By : 'koleish'
Branch : London, 38 Portland Road
Services : Letting (As a Tenant)
Rent PCM : £650
Would you recommend ? : No
Postcode : CR2
Mis sold me a property along with false advertising trapped me in a property that's falling apart with a landlord that cares even less, they shouldn't still be in business. Was advertised with bills and has already paid everything before finding out it wasn't including ... Read Full Review

By : 'Kacey'
Branch : London, 38 Portland Road
Services : Letting (As a Tenant)
Would you recommend ? : No
Postcode : CR0
I'm glad to have seen the previous review as the first few didn't seem like they were talking about the same estate agents! But it seems clear now those five star reviews have been written by the estate agents themselves! (Bare that in mind when choosing to use Habitat) I'm not keen ... Read Full Review
bad
By : 'ItsMe'
Branch : London, 38 Portland Road
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : SE25
I am very happy with the service provided. All the staff I encounter were helpful and very enthusiastic about their work. Every question I asked was answered well, everyone was very ... Read Full Review
By : 'Trevor'
Branch : London, 38 Portland Road
Services : Letting (As a Tenant)
Rent PCM : £900
Would you recommend ? : Yes
Postcode : SE25
I recently rented a property through Habitat Property Service and found there service outstanding, they were extremely helpful throughout the process. I would highly recommend this ... Read Full Review
Cheap fees!
By : 'Tim'
Branch : London, 38 Portland Road
Services : Letting (As a Owner)
Rent PCM : £1500
Would you recommend ? : Yes
Postcode : CRO
Excellent service, fantastic staff always keen to help, as a landlord I have complete faith that my property is in safe hands which takes a lot of pressure off me!! Would highly recommend ... Read Full Review
Good
Good
By : 'Micheal'
Branch : London, 38 Portland Road
Services : Letting (As a Owner)
Rent PCM : £1200
Would you recommend ? : Yes
Postcode : CR0
Really professional service, they let my property within 2 weeks!! Trouble free letting service! They took care of everything from start to finish, have outstanding knowledge of the area which helps when obtaining a ... Read Full Review
Low fees
Low fees
By : 'Ann'
Branch : London, 38 Portland Road
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : SE25
Fantastic service, this was my first time renting and they helped me through the whole process, the property management department was extremely informative, would highly ... Read Full Review
Low fees!
Low fees!
By : 'liverpoolluke'
Branch : London, 38 Portland Road
Services : Letting (As a Prospective Landlord/Tenant)
Would you recommend ? : No
Postcode : SE25
Initial contact was good,during a phone conversation in arranging a viewing.viewing arranged for 12pm.I arrived at 12.03,having had to leave my work in warlingham,and also the estate agent failing to let us now there was a property the other end of the road with the same door number,where a ... Read Full Review
Employ staff with manners and minimal attitude. Clean up rental property\'s Wait longer than 3minutes for clients to arrive
By : Tony
12 Feb 2016I am really sorry to hear your feedback, we have revamped the office with new members of qualified staff, we pride ourselves on customer service and have always received positive feedback from our...
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
No procedure set.
Last updated at 6/27/2016, 7:43:16 AM by allAgents