CityWest Residential

If you are a tenant stay away! Rude. Indifferent towards the repairs needed, showing up unannounced for viewings towards the end, and tried to claim the deposit for themselves. It was obvious the landlord had no clue they were trying to do so. As they were disregarding the evidence I provided, I ... Read Full Review

Extremely difficult to deal with - incompetence bordering on negligence led to tenants moving in a week late, I will now have to compensate them for their rent. The principal agent I dealt with was Egle Navajauskate, but the whole team were a real failure and now I have unhappy tenants - I will be ... Read Full Review

I worked for City West Homes Residential in 2015 and they were a great company to work for and I want to thank all the people in the business for all their support they offered me throughout my time in ... Read Full Review

Dealing with CityWest was really difficult. We were warned by the previous tennants that they couldn't be trusted so made sure everything was very clear and set out in writing, but we still ran into problems and stress. We moved into our flat in the end, but only after several delays ... Read Full Review

Just wanted to thank you to Gramos for all your help with the flat. You were very helpful and attentive, with regular updates on the progress of the sale. You made what is usually a frustrating and daunting experience of buying a property, a pleasant experience. I look forward to doing business ... Read Full Review

Oana Marculescu did a marvellous job letting my apartment in Westminster. We had problems with the outgoing tenant not allowing prospective tenants to view unless he was in. Oana and her colleague Diego had to give up their spare time at the weekends to show people round which was much ... Read Full Review

I had the pleasure of dealing with Oana Marculescu, who pulled out every stop to ensure I will be more than satisfied with the property. After I got in contact with her everything went as smoothly and quickly as was possible. Oana has a genuine desire to give a fantastic service, she kept me ... Read Full Review

Oana was great!! She was very easy to deal with and very professional. She only showed me properties I would be interested in, saving me valuable time. I would definitely use City West Residential ... Read Full Review

My husband and I we had a nice experience meeting Oana. She kept us updated with new opportunities, every time even after her working times. I would recommend to everyone. She is friendly, trustful and organised. We are very happy that we met ... Read Full Review

Oana was very friendly and professional and our landlord is as nice as she said he would be. When I went to pick up keys she wasn't there but her colleagues were also super friendly and offered us tea and coffee making sure everything is in order, they make a great ... Read Full Review

Friendly and professional, Oana found the perfect apartment for us. She made sure we were the first ones to see the flat. It was very easy to communicate with her in order to make the offer and we had the answer from the landlord the same day. Would highly recommend ... Read Full Review

I had the pleasure of being helped by Oana. She kept me updated with suitable properties, and took me for viewings after working hours. All her hard work paid, and I found the perfect flat at a perfect price. I would highly ... Read Full Review

We just moved in to new property and we absolutely loving it. Jurgita was very helpful and all the process was very straight forward. I would definitely recommend this estate ... Read Full Review

The office's number is very easy to reach and the staffs are friendly. one of the agents helped me with renting a flat and from what i can tell, everything was so easy and smooth. They seem also have good management team since most of issues i had were quickly ... Read Full Review

After meeting with Oana at our property in central London and following our review of CityWest Residential, we decided to engage CityWest to let our property. I found our dealings with Oana to be open, honest and very efficient. It was a pleasure to work with her. Also we had a quick and positive ... Read Full Review

The service I received was excellent and the speed in which Zilvinas were able to answer all my queries exceeded my expectations. He was highly professional and I would have no hesitation in recommending ... Read Full Review

Zilvinas is an absolute star, this is the 2nd time he has let my flat. Each time he has proactively kept me up to date, there has not been a time when the flat was empty, and he provides me with quality prospective tenants to select from. I would thoroughly recommend ... Read Full Review

The referencing process was easy and moving our new house was smooth. After two months, a friend of mine came to London from her country and I recommended this agency straightaway. They patiently helped my friend to find the ideal home for her family and she was very satisfied with their service as ... Read Full Review

I let my property through Citywest Residential and found them very efficient, they managed to find me a tenant within 1 week and achieved me a very good price. Would use again. Alastair was ... Read Full Review

Having used CityWest Homes Residential Ltd as my managing agent and, despite having asked and paid for an inventory to be done before my tenant moved in, it now seems that the inventory might not have been sent to the tenant but more importantly a signature was not obtained from the tenant! I now ... Read Full Review