My experience with Set To Let was extremely disappointing. I vacated the property at 18 Mill Hill Lane, Leicester in August 2025 and despite following all procedures, my deposit was not returned by the agent, Neil Bharakhda. Repeated followups went unanswered, and there was no accountability or... Read Full Review

I was told on the phone by Amit on 24th October 2024 the flat 41 Evington rd Leicester I had arranged to view was refurbished. The viewing was arranged at 1.30pm on the 26/10/24. I arrived at 1.23pm and waited outside the agency did not arrive at 1.30 I called his mobile 6 times no answer I then... Read Full Review

0 stars. It seems the *real* reviews are correct. This is by far the worst agency I have worked with. Unprofessional, SO aggressive and incompetent. The contractors they use are of low competency and to be honest are loud and terrible singers who seem to be around a lot disrupting things despite... Read Full Review

You folks are literally Cheaters. If anyone does go with this agent, your hard-earned money is gone. I request every landlord and tenant not to go with this fraud SetToLet Estate Agents. When they take a deposit they don't even tell you it is non-refundable, Once you transfer, your... Read Full Review

Very good service, got the best tenants I could wish for and the communication was smooth. Would deal with... Read Full Review

I've recently rented a flat through Set To Let and worked with Venita who not only showed us round the flat to start with, but followed us through the whole process to secure the flat within our chosen budget. She has been kind, friendly, and extremely helpful, answering my numerous queries... Read Full Review

A very friendly small but diligent agency ideally centrally located in Leicester, nice staff and providing a good services, thanks. Dave... Read Full Review

I have only good things to say about Set To Let, they have been really helpful with everything. I would definitely recommend this agency to... Read Full Review

This has been my (and obviously many others) worst experience in letting any type of accommodation. The main person - Neil - is extremely unprofessional, rude and will not care about any of your complaints or questions as long as rent is paid. And if it wouldn’t be paid they probably... Read Full Review

A big thank you to Ravi,Georgia and all who helped us with Wych elm road property. They were efficient and deliver exceptional work. I would recommend set to let to... Read Full Review

First of all, we would like to express our gratitude to SET TO LET having been supporting to us. When we were going to leave my flat, Neil told us what we had to do, and his advice was very helpful. We cleaned our flat thoroughly before leaving, so all our deposit was refunded 3 days after sending ... Read Full Review

They are very prompt and professional as well as friendly. The standard of the services they have offered me is incredibly good. I would recommend this agent to anybody coming to... Read Full Review

The staff is happy to help with any enquiries and tries to respond as quick as possible. When showing the property, they explained every little detail about... Read Full Review

We have started living in Leicester on April 2018. We are not good at English, but they are always kind and do act quickly. After our moving in, they have been supporting and cared about us. We usually make contact with Kasia, she always helps us immediately, the best thing of all, she works... Read Full Review

We didn't get our deposit back even though our landlord instructed Neil to release our deposit. Our landlord agreed that we've let the property clean when we moved out. Moreover, Neil didn't answer to our landlord's phone calls, nor e-mails. Not to mention that ignored our... Read Full Review

After paying the agency fees that is where the pleasant experiences with the company ends. They fail to maintain the property despite months of waiting and continual reminders. They fail to meet legal standards for the... Read Full Review

Outstanding service from start to finish. As a landlord of multiple properties and having used various estate agents in the past, I can confirm that Neil at SetToLet is extremely professional in dealing with our requests. We have used the tenant finder service on 2 occasions now and each time Neil... Read Full Review

The worst agent and company. I met Neil Bharakda and his company when I was looking for an apartment for my sister who was going to the university of Leicester, we rented an apartment on london road, he seemed professional and we paid the deposit. The day we moved in, the apartment had a paint... Read Full Review

Incredibly rude staff, not helpful, inappropriate and unprofessional comments. When we came to signing contracts: 1. Did not keep to set time. 2. Did not message to inform place to meet to sign the contract at, informed me I was at the wrong place when I had already arrived at their offices.... Read Full Review