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The Happy Tenant Company

4.2/5, 62 Reviews
79% Recommended

79% letting valuation accuracy

88% letting fee satisfaction

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Giving London landlords the ONLY alternative to using either agents or self-managing. #norenewalfees #hasslefree #savings #happytenants #happylandlords
"Since last August Selda has..."

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5 Star Review
UserName

Selda

By : 'claudia'
Services : Letting(As a Owner)
Rent PCM : £850
Would you recommend ? : Yes
Postcode : NW10

4 Dec 2017
People found this helpful1

Since last August Selda has been managing my property. She is a very attentive and hard working property manager. Selda keeps me constantly updated on the property's situation and is prompt to reply to all my questions and emails. Helpful in resolving and guiding me through any issue regarding the property I find Selma to be a very resourceful and caring person to work with.


Comments on Agent Fees

Caring and efficient, pleasure to work with!

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Latest Reviews
Performance Statistics
ServicesValuationFeesMin Price of property reviewedMax Price of property reviewed
Letting79%88.00%£850£2,652
Review Statistics
From LandlordsFrom TenantsFrom VendorsFrom BuyersFrom Other
GoodBadGoodBadGoodBadGoodBadGoodBad
328153000022
Areas covered
  • br
  • cm
  • cr
  • da
  • e
  • ec
  • ha
  • ig
  • kt
  • n
  • nw
  • rm
  • se
  • sm
  • sw
  • tw
  • ub
  • wc
  • wd
  • Within the M25
Address

The Happy Tenant Company
781 Finchley RoadLondon, Greater London
NW11 8DN
02033849923

Opening Hours
  1. Monday :
  2. Tuesday :
  3. Wednesday :
  4. Thursday :
  5. Friday :
  6. Saturday :
  7. Sunday :
  1. 09:00 - 17:30
  2. 09:00 - 17:30
  3. 09:00 - 17:30
  4. 09:00 - 17:30
  5. 09:00 - 17:00
  6. Closed
  7. Closed
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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BRANCH ASSET
I have had an awful ...

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1 Star Review

By : 'Ruth'
Branch : London, 781 Finchley Road
Services : Letting( As a Owner )
Rent PCM : £1750
Would you recommend ? : No
Postcode : E1

5 Feb 2021
People found this helpful1

I have had an awful experience with this company - consistently overcharged for maintenance work and poor communication. When getting a new boiler their quote was £1000 more than one I found in a matter on minutes online. I consistently find this with fees for safety certificates etc. Most ... Read Full Review

Comments (0)Was this helpful?:
The Happy Tenant Company has ...

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5 Star Review
UserName

By : 'Sam'
Branch : London, 781 Finchley Road
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : SW2

20 Sept 2019
People found this helpful0

The Happy Tenant Company has been a pleasure to deal with for the last couple of years and has provided an excellent service. Chris Stavrou is efficient and reliable and will certainly continue to get our ... Read Full Review

Comments (0)Was this helpful?:
Appalling ...

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1 Star Review

By : 'RJFG'
Branch : London, 781 Finchley Road
Services : Letting( As a Tenant )
Rent PCM : £2450
Would you recommend ? : No
Postcode : SW20

7 Sept 2018
People found this helpful3

Never has a company been less aptly named. Terrible comms through a three year tenancy and now, more than a month after moving out, they're not responding to any emails regarding the return of my deposit. My landlord and his maintenance guys were lovely, but this lot are rude, unhelpful and ... Read Full Review


Comments on Agent Fees

Can't I was the tenant not the landlord.

Comments (1)Was this helpful?:

By : Happy Tenant Company

18 Sept 2018

The Happy Tenant Company encourage all feedback as we are always looking at ways to improve our service. In this instance, we are sincerely sorry you feel this way. Would you mind letting us know...


Great service / fast ...

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5 Star Review
UserName

By : 'David'
Branch : London, 781 Finchley Road
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : SE16

22 Aug 2018
People found this helpful0

I rented a property for two years and found Happy Tenant's Dione Campbell helpful and responsive to all requests, resulting a trouble-free tenancy from start to ... Read Full Review


Comments on Agent Fees

Good

Comments (1)Was this helpful?:

By : Dione Campbell

23 Aug 2018

Thank you very much for the feedback! We are glad that you have had a good experience and wish you well in your new...


Very Happy ...

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5 Star Review
UserName

By : 'Debs'
Branch : London, 781 Finchley Road
Services : Letting( As a Tenant )
Rent PCM : £1800
Would you recommend ? : Yes
Postcode : SW17

27 Jun 2018
People found this helpful0

After a particularly awful experience with my previous Property Management team who truly made my life hell and allowed the Landlord to shirk her responsibilities to the point that I nearly had to take her to court, I was undoubtedly wary about signing up with another rental which was managed by a ... Read Full Review


Comments on Agent Fees

Fees reasonable

Comments (0)Was this helpful?:
A Happy ...

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5 Star Review

By : 'Old'
Branch : London, 781 Finchley Road
Services : Letting( As a Owner )
Rent PCM : £1600
Would you recommend ? : Yes
Postcode : SE1

19 Jun 2018
People found this helpful0

Happy Tenant have managed a property for me for the past two years and I have been extremely happy with their service. All problems are dealt with quickly and efficiently so my tenants have also been very happy and I do not feel I am getting overcharged unlike with other management agents. All ... Read Full Review


Comments on Agent Fees

Acceptable fees.

Comments (0)Was this helpful?:
Great service, a fantastic ...

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5 Star Review
UserName

By : 'Ciaran'
Branch : London, 781 Finchley Road
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : E8

8 Jun 2018
People found this helpful0

I have been a tenant in a property managed by Happy Tenant Company for two years. They have been a fantastic mgmt company to deal with. Any issue I have raised has been dealt with quickly and professionally. I would not hesitate to recommend ... Read Full Review

Comments (0)Was this helpful?:
Great service and help even ...

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5 Star Review
UserName

By : 'Will'
Branch : London, 781 Finchley Road
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : N1

1 Jun 2018
People found this helpful0

Resided in a property under Happy Tenant and Cordelias management for 1 year. Any works or issues that we had were carried out quickly and efficiently, and any recurring issues were dealt with too. An issue with the boiler over xmas was not ideal but still dealt with and handled well. Cordelia ... Read Full Review


Comments on Agent Fees

Fee's were competitive

Comments (0)Was this helpful?:
Great property management ...

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5 Star Review
UserName

By : 'Landlord'
Branch : London, 781 Finchley Road
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : EC1

16 May 2018
People found this helpful0

Elena manages two of our properties, and she is always very responsive and proactive. She keeps us informed of all issues relating to the properties. She is very easy to deal with, and maintains a good relationship with our ... Read Full Review

Comments (0)Was this helpful?:
Awesome Customer oriented ...

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5 Star Review

By : 'Vignesh'
Branch : London, 781 Finchley Road
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : UB7

23 Apr 2018
People found this helpful0

Hi All, First of all I must admit, Happy tenant company has a great team of people who are dynamic , reliable and supportive agents. My property manager is Dione and I really liked the assistance provided by her and I can recommend happy tenant and Dione to anyone who is seeking to move in ... Read Full Review


Comments on Agent Fees

Agent fee is nominal.

Comments (0)Was this helpful?:
So glad I made the decision ...

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5 Star Review
UserName

By : 'Claudia'
Branch : London, 781 Finchley Road
Services : Letting( As a Owner )
Rent PCM : £850
Would you recommend ? : Yes
Postcode : NW10

19 Apr 2018
People found this helpful0

I am very happy I hired Happy Tenant Company two years ago. Happy Tenant Company has an amazing staff that is not only very personable but very supporting indeed. They have helped me throughout all my property issues. Specifically Harish is extremely organized, and quick to help out and respond to ... Read Full Review


Comments on Agent Fees

Harish is a very supportive, timely, organized, professional and friendly Happy Tenant employee and so far I can only say good things about him!

Comments (0)Was this helpful?:
A very satisfied ...

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5 Star Review

By : 'Liang'
Branch : London, 781 Finchley Road
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : W14

18 Apr 2018
People found this helpful0

The Happy Tenant Company is the only management agent I have used because they have made my life as a landlord so much easier. Three aspects to highlight. First, property and tenant management is well executed. Second, the Lettings service is cost efficient. Third, the comprehensive annual ... Read Full Review

Comments (0)Was this helpful?:
Elena is very helpful and ...

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5 Star Review
UserName

By : 'Rohit'
Branch : London, 781 Finchley Road
Services : Letting( As a Tenant )
Rent PCM : £2652
Would you recommend ? : Yes
Postcode : EC1V

21 Feb 2018
People found this helpful0

Elena is very helpful and prompt with respect to tenants queries I highly recommend Elena and Happy Tenant Company to ... Read Full Review


Comments on Agent Fees

N/A

Comments (0)Was this helpful?:
I am fortunate to have ...

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5 Star Review
UserName

UserName

By : 'John'
Branch : London, 781 Finchley Road
Services : Letting( As a Owner )
Rent PCM : £1733
Would you recommend ? : Yes
Postcode : E2

4 Jan 2018
People found this helpful2

I am fortunate to have selected the Happy Tenant company to manage my rental property. The key issue for me was to have all aspects of management dealt with in an appropriate and timely manner. As a result, I could forget about the property, knowing it was being overseen in a comprehensive ... Read Full Review


Comments on Agent Fees

Good

Comments (0)Was this helpful?:
Selda is efficient and ...

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5 Star Review
UserName

By : 'Tom'
Branch : London, 781 Finchley Road
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : N1

7 Dec 2017
People found this helpful1

Selda is efficient and proactive. She makes sure both the tenant and landlord are looked after and she responds efficiently to correspondence. She stays on top of all the different requests and ... Read Full Review


Comments on Agent Fees

Agent's fees are competitive.

Comments (0)Was this helpful?:
Since last August Selda has ...

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5 Star Review
UserName

By : 'claudia'
Branch : London, 781 Finchley Road
Services : Letting( As a Owner )
Rent PCM : £850
Would you recommend ? : Yes
Postcode : NW10

4 Dec 2017
People found this helpful1

Since last August Selda has been managing my property. She is a very attentive and hard working property manager. Selda keeps me constantly updated on the property's situation and is prompt to reply to all my questions and emails. Helpful in resolving and guiding me through any issue ... Read Full Review


Comments on Agent Fees

Caring and efficient, pleasure to work with!

Comments (0)Was this helpful?:
I only have one word to ...

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5 Star Review
UserName

By : 'Neil'
Branch : London, 781 Finchley Road
Services : Letting( As a Owner )
Rent PCM : £18000
Would you recommend ? : Yes
Postcode : E18

1 Dec 2017
People found this helpful1

I only have one word to describe the service that Elena has been giving me as my Property Manager........ That word is EXEMPLARY Not a word I use much if at all in my every day e mail communication ! An absolute pleasure to deal with , nothing is too much bother , attention to detail is without ... Read Full Review


Comments on Agent Fees

Very Fair !

Comments (0)Was this helpful?:
As a landlord, we've ...

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5 Star Review
UserName

UserName

By : 'Andrew'
Branch : London, 781 Finchley Road
Services : Letting( As a Owner )
Rent PCM : £1900
Would you recommend ? : Yes
Postcode : SW11

1 Dec 2017
People found this helpful1

As a landlord, we've been using the Happy Tenant Company for the last 2 years, and have been delighted with the service. Queries are dealt with promptly and efficiently by the team, and our property manager Elena is always one step ahead in getting things done. Elena has a fantastic knack for ... Read Full Review


Comments on Agent Fees

Fees are comparable to other agents for letting, lower for management, but we also find the cost of works to be much more reasonable via Happy Tenant Company than previous lettings agents.

Comments (1)Was this helpful?:

By : Elena Kyriacou

1 Dec 2017

Hi Andrew, thank you very much for your lovely words and review. It is an absolute pleasure managing your properties! Very pleased we are providing a great service for you and your...


As an overseas landlord I ...

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5 Star Review
UserName

By : 'Benjamin'
Branch : London, 781 Finchley Road
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : SE2

24 Nov 2017
People found this helpful1

As an overseas landlord I simply have to use a property manager. However, having Cordelia's professional assistance has made this significantly smoother and easier than I would have imagined beforehand. Cordelia is extremely attentive, shows her initiative well and I welcome her suggestions on any ... Read Full Review

Comments (1)Was this helpful?:

By : Cordelia

6 Dec 2017

Thank you Ben! It has been a pleasure to have you as our Landlord...


I'm very impressed with ...

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5 Star Review
UserName

By : 'S'
Branch : London, 781 Finchley Road
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : SE1

23 Nov 2017
People found this helpful2

I'm very impressed with THTC - once you have experienced their service and understand the work (and more importantly stress) they take off landlords, you won't go back. Cordelia manages all our properties and is excellent - commercial, highly efficient, and ... Read Full Review


Comments on Agent Fees

They represent good value

Comments (0)Was this helpful?:
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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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Last updated at 11/1/2017, 9:35:24 AM by allAgents

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