The UK's Largest Customer Review Website for the Property Industry
Crawley, RH10
4.7/5, 1089 Reviews
97% Recommended
92% sales valuation accuracy
83% letting valuation accuracy
80% sales fee satisfaction
82% letting fee satisfaction
Choices are an award winning agent, established for over 30 years. We have 10 offices across the South East and South London, all of which are linked with specialised web based systems which gives us the ability to let or sell your property from any branch. Our highly trained and motivated staff offer award winnin
g customer service and can assist you with all your property needs. Make the right choice of agent, choose Choices.
Landlords, looking to safeguard your investment? Enquire about our range of services for landlords, designed to protect your property and maximise your returns. We offer full property management with a year\'s rent paid in advance - enquire for full details!
Sellers, choosing the right agent is the key to success. Making the wrong choice could cost you valuable time and money. Ensure you choose a less stressful and more effective way of selling your home. We offer longer opening hours, flexible contracts, competitive fees and a pro-active homesales service. Contact us now to arrange your free valuation and market appraisal.
Our image is innovative, professional and refreshingly different. We recognise the importance of effective Internet advertising and advertise on the major national property portals. As a member of the government backed Safeagent scheme, Choices is fully bonded for Lettings and Management. We are also members of the Property Ombudsman Scheme for both Sales and Lettings.
No Staff Registered
"Timi was an exceptional..."
Share On : 
5 Star Review
By : 'Mr'
Services : Sales(As a Buyer)
Would you recommend ? : Yes
Postcode : RH11
4 Dec 2017
People found this helpful0
Timi was an exceptional estate agent and assisted us with purchasing our 4 bed mid terraced house. He understood our requirements very quickly. When we finally found our desired house Timi was able to answer all our questions as well as assist us with appointments to the property. This was really important for us as we were purchasing as an investment. I would highly recommend Timi and look forward to working with him again in the near future.
Was this helpful?:
Browse popular links for estate agents, letting agents and properties nearby
Latest Reviews
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 92.00% | 80% | £22,500 | £660,000 |
| Lettings | 83% | 82% | £375 | £3,000 |
Areas covered
- RH10
- RH11
Address
Choices
5 Broadwalk, Crawley, West Sussex
RH10 1HJ
01293 611002
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
Advertise on
- ?Relocation Agent Network
- ?National Homes Network
- ?Move With Us
- allAgents Portal
- OnTheMarket
- Rightmove
- Zoopla
Social Media
Rankings
Latest Properties
Choices Branches (View All 6)
Ethan provided an excellent ...
Share On :
5 Star Review
By : 'Martyn'
Services : Sales( As a Vendor )
Sold price : £115
Would you recommend ? : Yes
Postcode : RH11
2 Nov 2023
People found this helpful0
Ethan provided an excellent service keeping me updated throughout the sale of my property. I found him to be very polite , conscientious and... Read Full Review
Comments (0)Was this helpful?:
I would highly recommend ...
Share On :
5 Star Review
By : 'Gk'
Services : Letting( As a Owner )
Rent PCM : £1700
Would you recommend ? : No
Postcode : RH11
5 Oct 2022
People found this helpful0
I would highly recommend choices Estate Agents. Roland from Crawley he is very friendly and good person. He rent out my property in one week and find a very good tenants for me.. thank you very much for giving me such a great... Read Full Review
Comments (0)Was this helpful?:
Painful ...
Share On :
1 Star Review
By : 'Kitty'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : SE15
10 Sept 2021
People found this helpful1
Painful experience. As guarantor of my daughter's student house, they practically wanted my last MRI results. Extended process of electronic signatures followed endless borderline invasive requests for personal and financial information. Shame on the agent. Shame on the... Read Full Review
Comments (0)Was this helpful?:
Disgraceful company should ...
Share On :
1 Star Review
By : 'Kay'
Services : Letting( As a Tenant )
Rent PCM : £1450
Would you recommend ? : No
Postcode : RH10
9 Jul 2021
People found this helpful2
Disgraceful company should not be operating. Never had such a bad experience with a disgusting property and staff that never resolve any issues and just pass problems about from one shop to another avoiding any resolution. I would never use this company and it has a terrible reputation for many... Read Full Review
Comments (0)Was this helpful?:
Outstanding customer ...
Share On :
5 Star Review
By : 'Leejames'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : SR1
13 Jan 2021
People found this helpful0
F.A.O Horley branch Choose choices !! I strongly and highly recommend you use choices. I am a tenant of a management company which has been taken over by choices and wow !! The customer service you receive from the moment of picking up the phone right through until the end is... Read Full Review
Comments (0)Was this helpful?:
Excelent standard of service ...
Share On :
5 Star Review
By : 'tony'
Services : Sales( As a Vendor )
Sold price : £370
Would you recommend ? : Yes
Postcode : RH6
18 Dec 2019
People found this helpful0
Much appreciation for all the viewings and work Andrew and Curtis put in to get a house sold. We received a very efficient, friendly and professional service with excellent communications throughout and would have no hesitation recommending to... Read Full Review
Comments (0)Was this helpful?:
My second ...
Share On :
1 Star Review
By : 'Amy'
Services : Letting( As a Tenant )
Rent PCM : £875
Would you recommend ? : No
Postcode : RH19
29 May 2019
People found this helpful3
It is no wonder they ask you to write a review before completion. Further to my other review we got our keys and unfortunately everything went down hill. Choices had no part in checking us in, things were broken and the property was not cleaned well at all. The filth was utterly disgusting and... Read Full Review
Comments on Agent Fees
Why did we have to pay fees?? What did choices actually do to justify them??
Comments (0)Was this helpful?:
Superb Customer ...
Share On :
5 Star Review
By : 'Mr'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : EAST
28 May 2019
People found this helpful0
Katie was our viewing agent who showed us the property twice. Every member of our family commentated how helpful and friendly she was. Her professionalism was outstanding and things ran very smoothly, with her updating us at every opportunity. She is a real asset to Choices and I would have no... Read Full Review
Comments on Agent Fees
The agents fees were competitive with the market.
Comments (0)Was this helpful?:
Easy to deal ...
Share On :
5 Star Review
By : 'Amy'
Services : Letting( As a Tenant )
Rent PCM : £875
Would you recommend ? : Yes
Postcode : RH19
28 Mar 2019
People found this helpful0
Katie is very polite, easy to get hold of and makes sure you have all the information you need. We viewed two properties which were both exactly as described and I decided to put a deposit on one of them. Both viewings were professional, not at all pushy and she completely got from the get go... Read Full Review
Comments (1)Was this helpful?:
By : Amy
29 May 2019Further to this review, we got our keys and unfortunately everything went down hill. Choices had no part in checking us in, things were broken and the property was not cleaned well at all. The filth...
A fantastic business and ...
Share On :
5 Star Review
By : 'Darren'
Services : Surveying
Would you recommend ? : No
Postcode : PO30
20 Mar 2019
People found this helpful0
I had a conversation with Andrew and he is clearly a highly experienced estate agency manager with a passion for his company, staff and customers. If you are buying or selling I highly recommend using... Read Full Review
Comments on Agent Fees
Excellent value for money, you can never put a price on great service
Comments (0)Was this helpful?:
A fantastic business and ...
Share On :
5 Star Review
By : 'Darren'
Services : Surveying
Would you recommend ? : No
Postcode : PO30
20 Mar 2019
People found this helpful0
I had a conversation with Andrew and he is clearly a highly experienced estate agency manager with a passion for his company, staff and customers. If you are buying or selling I highly recommend using... Read Full Review
Comments on Agent Fees
Excellent value for money, you can never put a price on great service
Comments (0)Was this helpful?:
A fantastic business and ...
Share On :
5 Star Review
By : 'Darren'
Services : Surveying
Would you recommend ? : No
Postcode : PO30
20 Mar 2019
People found this helpful0
I had a conversation with Andrew and he is clearly a highly experienced estate agency manager with a passion for his company, staff and customers. If you are buying or selling I highly recommend using... Read Full Review
Comments on Agent Fees
Excellent value for money, you can never put a price on great service
Comments (0)Was this helpful?:
Absolutely ...
Share On :
1 Star Review
By : 'Robert'
Services : Letting( As a Owner )
Would you recommend ? : No
Postcode : TN24
12 Apr 2018
People found this helpful3
Worst property management company ever experienced!!!!! I bought a few properties with them - they were very, very late being completed, hugely over valued and tenant management was absolutely appalling - I am £000's out of pocket and cannot stress enough how badly they have behaved, when... Read Full Review
Comments on Agent Fees
Unacceptable
Comments (0)Was this helpful?:
Always having to chase issues ...
Share On :
1 Star Review
By : 'Jojo'
Services : Letting( As a Tenant )
Rent PCM : £950
Would you recommend ? : No
Postcode : RH10
15 Dec 2017
People found this helpful5
Always having to chase issues myself and when i report issues which i still have on going i seem to get the impression *are not interested or tell me contractors are busy every time. I'm never updated with information on when someone is coming out only when i chase daily. Have been sent... Read Full Review
Comments on Agent Fees
Im paying for maintenance every month and i still have issues i reported in may which are still not resolved
Comments (0)Was this helpful?:
Timi was an exceptional ...
Share On :
5 Star Review
By : 'Mr'
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : RH11
4 Dec 2017
People found this helpful0
Timi was an exceptional estate agent and assisted us with purchasing our 4 bed mid terraced house. He understood our requirements very quickly. When we finally found our desired house Timi was able to answer all our questions as well as assist us with appointments to the property. This was really... Read Full Review
Comments (0)Was this helpful?:
Lucinda has and is a very ...
Share On :
5 Star Review
By : 'Zehra'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : RH10
19 Sept 2017
People found this helpful0
Lucinda has and is a very professional agent. She has been wonderful looking after a property of ours when there has been endless problems. She is efficient and gets things done quickly and really looks after a property as if it were her own. That makes us confident as we trust her to do what is... Read Full Review
Comments (0)Was this helpful?:
Mark was always good in ...
Share On :
4 Star Review
By : 'Jane'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : RH11
21 Apr 2017
People found this helpful0
Mark was always good in updating us on events. He was very respectful and always gave us feedback from the... Read Full Review
Comments on Agent Fees
I can't comment on this as I don't have other agent's fees to compare with.
Comments (0)Was this helpful?:
The process was a little more ...
Share On :
5 Star Review
By : 'Rob'
Services : Letting( As a Tenant )
Rent PCM : £1000
Would you recommend ? : Yes
Postcode : RH19
10 Apr 2017
People found this helpful1
The process was a little more difficult because I had lived outside the Uk for the last 4 years, but the staff were very helpful and accommodating with the... Read Full Review
Comments on Agent Fees
as expected
Comments (0)Was this helpful?:
Mark is a very professional ...
Share On :
5 Star Review
By : 'Qi'
Services : Sales( Prospective Vendor/Buyer )
Would you recommend ? : Yes
Postcode : RH15
23 Feb 2017
People found this helpful1
Mark is a very professional and enthusiastic, friendly agent, Who helped us with the property viewing and negotiations. Highly... Read Full Review
Comments (0)Was this helpful?:
The service received from ...
Share On :
5 Star Review
By : 'Matt'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : RH10
22 Feb 2017
People found this helpful1
The service received from Tobi was excellent, he was open and honest with me throughout, diligent, answered all my questions and always kept me regularly updated. I don't plan on selling a house again for a long time but wouldn't hesitate to use choices again, because of... Read Full Review
Comments on Agent Fees
Good
Comments (0)Was this helpful?:
1 - 20 of 1089 items
No Staff Registered
NaN - NaN of items
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
No procedure set.
Last updated at 4/10/2017, 8:53:13 AM by allAgents
