The UK's Largest Customer Review Website for the Property Industry
The UK's Largest Customer Review Website for the Property Industry

3.1/5, 15 Reviews
47% Recommended
100% sales valuation accuracy
50% letting valuation accuracy
75% sales fee satisfaction
75% letting fee satisfaction

Mark

Glen
By : 'Toni'
Services : Sales(I sold a property using them)
Would you recommend ? : Yes
Postcode : B98
I received an excellent service from Vizors from start to finish. Mark, Glen, Lauren and the team were friendly and professional throughout and made the whole process of selling my house relatively easy and painless! Thank you.
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100.00% | 75% | £159,000 | £355,000 |
| Lettings | 50% | 75% | £550 | £800 |
| From Landlords | From Tenants | From Vendors | From Buyers | From Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 2 | 0 | 1 | 6 | 3 | 1 | 0 | 0 | 1 | 1 |
Vizor Estate Agents
17 Church Green East, Birmingham, Hereford and Worcester
B98 8BP
01527 584 533


By : 'Graham'
Branch : Birmingham, 17 Church Green East
Services : Letting (As a Tenant)
Rent PCM : £625
Would you recommend ? : No
Postcode : B97
Rented in Redditch (Chaceley Properties through Vizors), issues over the time of tenancy ranged as follows 1. The letting agents gave their contractor keys to my property without being accompanied or having been given permission. 2. The parking was poorly managed (Instruction issued where to ... Read Full Review

By : 'Sharron'
Branch : Birmingham, 17 Church Green East
Services : Letting (As a Tenant)
Rent PCM : £550
Would you recommend ? : Yes
Postcode : B98
I have found Sharaine fantastic, she helped me with a few problems I had, needless to say without her I would be homeless. She’s been so kind and caring and supportive. 100% for a job well ... Read Full Review

By : 'Debbie'
Branch : Birmingham, 17 Church Green East
Services : Letting (As a Owner)
Would you recommend ? : Yes
Postcode : B38
Recently purchased a property through Vizors, staff were very friendly and professional, would highly recommend them if selling or renting a ... Read Full Review
By : 'RBC'
Branch : Birmingham, 17 Church Green East
Services : Letting (Property Management)
Would you recommend ? : No
Postcode : B98
My main dealing was with Chris, who is a highly professional member. He was able to answer all my questions and resolved promptly any concerns. it was a pleasure doing business with Chris & Visors as an organisation comes highly ... Read Full Review

By : 'Dr'
Branch : Birmingham, 17 Church Green East
Services : Letting (Property Management)
Rent PCM : £600
Would you recommend ? : Yes
Postcode : B98
I have had experience with quite a few letting agents and am glad to state that we have found Sharaine Wakefield absolutely on the button. Very efficient, careful, considerate, competent, calm and prompt. Resolves issues without any histrionics in a practical way and considers the various aspects ... Read Full Review
Very good value

By : 'Charlene'
Branch : Birmingham, 17 Church Green East
Services : Sales (As a Vendor)
Sold price : £167
Would you recommend ? : Yes
Postcode : B97
I received great service from Vizors. It's the first time i've ever sold a property. Chris came out, talked me through the whole process from start to finish. He arranged viewings at a convenient time that suited myself. He thoroughly guided me and advised me on the whole thing. After 5 ... Read Full Review
The agent fees were extremely competitive with the local estate agents in my area. I felt comfortable and happy with them.


By : 'Toni'
Branch : Birmingham, 17 Church Green East
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : B98
I received an excellent service from Vizors from start to finish. Mark, Glen, Lauren and the team were friendly and professional throughout and made the whole process of selling my house relatively easy and painless! Thank ... Read Full Review

By : 'Jim'
Branch : Birmingham, 17 Church Green East
Services : Letting (As a Tenant)
Rent PCM : £800
Would you recommend ? : No
Postcode : B80
This is by far the worst estate agency we have ever used, and from the low ratings they have received on this site I am not the only customer that has been disappointed with the service received, and I do suspect that the only 2 high ratings shown have been submitted by the agency ... Read Full Review
Excessive fees and no chance of getting any deposit back.

By : 'Paul'
Branch : Birmingham, 17 Church Green East
Services : Sales (As a Vendor)
Sold price : £159000
Would you recommend ? : No
Postcode : B97
Fantastic customer service right from initial valuation through to sale of property. Mark was always available to answer questions and kept us informed. House sold quickly and a lot of viewings. a very painless process! Thanks ... Read Full Review

By : 'Mr'
Branch : Birmingham, 17 Church Green East
Services : Sales (As a Vendor)
Sold price : £355000
Would you recommend ? : Yes
Postcode : B98
Have to say the recent experience of selling my home through Vizors has been excellent. From the very first meeting We have felt relaxed and confident that the sale of my house was in good hands. The valuation I was given I slightly higher than I expected and even when I questioned it they where ... Read Full Review
The fees we paid where very favorourable compared to others that we were quoted

By : 'Annonymous'
Branch : Birmingham, 17 Church Green East
Services : Letting (As a Owner)
Would you recommend ? : Yes
Postcode : B97
Absolutely appalled at the service received. Charles Vizor is without doubt the most unprofessional agent I have ever spoken to. He is condescending and down right ... Read Full Review
By : 'miram'
Branch : Birmingham, 17 Church Green East
Services : Letting (As a Tenant)
Rent PCM : £625
Would you recommend ? : No
Postcode : B31
Stay away unless you have energy to argue common sense points. Basic principles of fair dealings are turned against you. I was unfortunate enough to rent through these people. when I moved in, inventory clearly said that the grass is too long and needs mowing. On moving out, I thought to myself - ... Read Full Review

By : 'Frank'
Branch : Birmingham, 17 Church Green East
Services : Letting (As a Tenant)
Would you recommend ? : No
Postcode : B97
I have rented a number of properties over the years but I have never come across an agency as unprofessional as Vizors Estate Agents. Generally the agency are very pleasant when you first deal with them, but once a tenant they treat you very poorly not wanting to help with any issues and the own ... Read Full Review
Need to work on their customer service!

By : 'JoeBloggs'
Branch : Birmingham, 17 Church Green East
Services : Letting (As a Tenant)
Would you recommend ? : No
We rented a property through this agency and found them to be very poor. They were generally very rude and expected us to carry out maintenance such as trimming the hedge and trees etc. but then didn't want to know when a very old outdated boiler needed replacing. But after a number of years ... Read Full Review

By : 'lsapt'
Branch : Birmingham, 17 Church Green East
Services : Letting (As a Tenant)
Would you recommend ? : No
The agent has not responded to several emails I have sent them regarding serious defects in a property I have rented for some 10+ years, while always paying my rent on time. When I initially signed the agreement with Mrs Vizor she was terribly polite and friendly. However, since this I have only ... Read Full Review
As mentioned above - respond to emails (or in writing). Give tenants the same respect as any other individual. Be polite and professional.
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.