I am the tenant and they treated me extremely bad. They made promises such as painting the apartment before I moved in and taking off some furniture and when i moved in they lied said that they never assured me anything. Even though on the phone and in person they did multiple times. The landlord... Read Full Review

Never ever ever again. These agents use outsourced checking firms called Let Alliance that ‘verify’ tenants for the landlords. We have now an eviction on our hands while this great firm Let Alliance have still not checked the original documents from a bankrupt client who... Read Full Review

They provided the floor plan with the wrong orientation, the south on the floor plan is actually the north. And I get to know this until I moved into the property. When I get back to them, they refused to take any responsibility towards this. They even still asked for 13.2% of the surplus fee... Read Full Review

If I could give zero stars I would. Do not work with foxtons. The lack of professional integrity and level of disorganisation at this company is astonishing. Foxtons rented out a flat to me with a boiler that was located inside the bath/shower, as well as black mould in the bathroom and... Read Full Review

Be warned!! The worst. Foxtons are deceitful, dishonest, unresponsive, and arrogant. Just do yourself a favor and stay away. The agents are spineless and run from confrontation so there can be never be a resolution to a problem. They pass the buck to someone else who doesn’t answer... Read Full Review

Simply not honest. Told lies and broke promises to get to take a tenancy. No repairs done . Managed by Foxtons. They are just... Read Full Review

Foxton s rental! Beware be warned!!! I had written into the tenancy contract by foxotons if one of those clients landlords to ensure the property was redecorated at 51 Radnor Walk. 6 months later nothing! Even had solicitors to send letters but foxotons interests are clearly the landlord and not... Read Full Review

I rented this maisonette in prime chelsea street with the agrrment my rent price was subject to the whole apapretment being redecorated. This was written in by Foxtons into the tenancy contract. 6 months later nothing has been done. Lame excuse through the agents and clearly they have no intention ... Read Full Review

The service provided by Foxtons is absolutely terrible, I've rented a property in Chelsea- London since I moved to this property it was chaos which was kind of manageable until we decided to move out end of November due to the loss of income and covid situation. They've agreed to let us ... Read Full Review

International Landlords; Never Ever use Foxtons to Rent or Manage your Property! Foxtons Chelsea totally mismanaged my property, they made unauthorized deductions every month, sent a different sum every month, (after collecting 100% of their fees up front), never on time, eventually failing to... Read Full Review

Beth O'Driscoll Foxtons Chelsea Office I can not praise highly enough the professionalism, dedication and excellent customer service Beth has provided to me during the letting process and afterwards. She should go very far in her chosen profession. I could only wish more people took her... Read Full Review

Having been a client in the past from Knight Frank I would never again rent anything under Foxtons... They do not care about their tenants moving in to to a flat that is not up to the minimum basic standards and law requirements of safety and just basic usability of the property.... I have... Read Full Review

The worst experience possible, lack of professionalism from both the agents we worked with (Raxma and Olivia- Foxton Sloane Square). They were alywas late for viewings and had a bad attitude, never remembered previous discussions and decisions we had. We decided on a property and put down an offer, ... Read Full Review

I would strongly recommend international clients considering renting a short term property in London to avoid renting from Foxtons. We have rented a flat in Chelsea for 2 months and the experience was terrible as they are extremely unreasonable upon check out. You will be faced with an enormous... Read Full Review

The worst agency ever!! They don't care about you one bit, everything takes ages for them to process and you have to speak to different persons every time. No one knows anything and they are not interested in helping you after you have signed the contract. Don't be fooled by the nice... Read Full Review

Not enough words to describe how disappointed I am about this unscrupulous agency which doesn't care about customer satisfaction at all ! After a short term letting ,left the flat cleaner that I found it and return the keys to the agency myself in person ! Waited for my £700 deposit to... Read Full Review

I let out my flat through Foxtons. Let's just say it was a very unpleasant experience. They provided the tenants the keys to the flat before making sure the tenants signed the edited tenancy agreement which I have signed already. They did not even bother making sure why the tenancy agreement... Read Full Review

I recently completed on a property and would just like to say that the agent involved in the purchase (and viewings prior to it) - Laura McGowan - was excellent. She was at all times professional, attentive and was skillfully able to identify my needs and match them to suitable properties. Laura is ... Read Full Review

Had a bad experience when dealing with the contract issue in urgent. The staff were really rude and not helpful. And her poor attitude reflected her professional aspect. The contract was mainly about extension (which was a good thing to the landlord) and wished it can be extended before the tenant... Read Full Review

I found Alex very helpful throughout the purchase process, he liaised with all parties on our behalf and kept things moving at a fast pace for us. I found the mortgage advice very good and I believe I have had excellent service which made it possible to complete the purchase on time and relatively... Read Full Review