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Home Cupid Ltd
4.2/5, 6 Reviews
83% Recommended
100% sales valuation accuracy
80% letting valuation accuracy
83% sales fee satisfaction
83% letting fee satisfaction
We are a Croydon based lettings and sales estate agents covering the local and surrounding areas not fees much lower then your standard local estate agent.
"** *took my money promising a ..."
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1 Star Review
By : 'Kirk'
Services : Letting(Prospective Landlord/Tenant)
Rent PCM : £675
Would you recommend ? : No
Postcode : RH9
16 Oct 2017
People found this helpful0
** *took my money promising a property, **gave all the details i.e. tenancy agreement and moving date but at the last minute i.e. the moving day/date he ***contacted me by e-mail and then *found a grey area and failed the application and said my deposit is non-refundable. In my case I told ** that I needed a particular flat and explained that I had no CCJs but my credit was poor. He assured me that the referencing company that he was using would pass me because I had no CCJs. He claimed to have been working for J. Brown in Stratford who confirmed that at the time, ** was not working for them at the time he submitted my application. I paid the deposit solely on the fact that he was associated with a legitimate company but in the end he was no longer with J. Brown and I had to keep chasing him for updates on my application. To this day, he has admitted liability to poor customer service and said that he would refund my deposit. However, I'm yet to receive my monies, he's blocked my calls and has not responded to any of my e-mails regarding my deposit.
Comments on Agent Fees
bad
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By : Judith
24 Nov 2017He did exactly the same to us we have been chasing him for 2month after the money has been paid last minute the landlord did not want to rent the property anymore . He just left away with out money promising he would refund it. The adress given is a building with flats not a company at all. He is a really bad person and a fucking lier .
By : judith gbadamassi
29 Nov 2017he did exactly the same to us we paid for the agency fee 350£ promised us to refund the money after the landlord did not want to rent anymore. He never gave us our money back pretending that he would. it was 10month ago now the contact number does not exist anymore and even the estate agency he is just a fake ass estate agents. His estate agency does not exist the address is fake I have been there its just a building of flats.
By : KP
30 Nov 2017Snap! Same thing happened to me! Shall we get together? I am filing a police report later this week,
By : Kirk Barnes
1 Dec 2017Hi KP yes i think that we should get together too get this guy, you can reach me on my email so we can arrange.. barnes.k24@outlook.com Look forward to meeting you Cheers
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Latest Reviews
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100.00% | 83% | £560,000 | £560,000 |
| Lettings | 80% | 83% | £675 | £1,550 |
Review Statistics
| From Landlords | From Tenants | From Vendors | From Buyers | From Other | |||||
|---|---|---|---|---|---|---|---|---|---|
 |  | | | | | | | | |
| 4 | 0 | 0 | 0 | 1 | 0 | 0 | 0 | 0 | 1 |
Areas covered
- CR0
- CR2
- CR3
- CR5
- CR8
- SE12
- SE19
- SE20
- SE25
- SE9
- SM1
- SM2
Address
Home Cupid Ltd
5 Clifton Road, London, Greater London
SE25 6NL
07960856623
Opening Hours
- Monday :
- Tuesday :
- Wednesday :
- Thursday :
- Friday :
- Saturday :
- Sunday :
- 08:45 - 19:00
- 08:45 - 19:00
- 08:45 - 19:00
- 08:45 - 19:00
- 08:45 - 19:00
- 08:45 - 19:00
- 10:00 - 17:00
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
Social Media
Rankings
Latest Properties
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** *took my money promising a ...
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1 Star Review
By : 'Kirk'
Branch : Croydon, 5 Clifton Road
Services : Letting (As a Prospective Landlord/Tenant)
Rent PCM : £675
Would you recommend ? : No
Postcode : RH9
16 Oct 2017
People found this helpful0
** *took my money promising a property, **gave all the details i.e. tenancy agreement and moving date but at the last minute i.e. the moving day/date he ***contacted me by e-mail and then *found a grey area and failed the application and said my deposit is non-refundable. In my case I told ** ... Read Full Review
Comments on Agent Fees
bad
Comments (4)Was this helpful?:
By : Judith
24 Nov 2017He did exactly the same to us we have been chasing him for 2month after the money has been paid last minute the landlord did not want to rent the property anymore . He just left away with out money...
I was pleasantly surprised ...
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5 Star Review
By : 'James'
Branch : Croydon, 5 Clifton Road
Services : Letting (As a Owner)
Rent PCM : £1050
Would you recommend ? : Yes
Postcode : CRO
1 Dec 2015
People found this helpful0
I was pleasantly surprised with the overall offering of the agents. They were attentive, easily contactable and perhaps most importantly they managed to rent out my property to a pleasant household. Would highly ... Read Full Review
Comments (0)Was this helpful?:
. They rented my flat out ...
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4 Star Review
By : 'Rebecca'
Branch : Croydon, 5 Clifton Road
Services : Letting (As a Owner)
Rent PCM : £1250
Would you recommend ? : Yes
Postcode : CR0
23 Nov 2015
People found this helpful0
. They rented my flat out within 1 week and found a professional tenant. They also were open and honest and got me a good deal regarding ... Read Full Review
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I instructed HomeCupid.co.uk ...
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5 Star Review
By : 'Kelly'
Branch : Croydon, 5 Clifton Road
Services : Letting (As a Owner)
Rent PCM : £1550
Would you recommend ? : Yes
Postcode : SW16
23 Nov 2015
People found this helpful0
I instructed HomeCupid.co.uk to rent out my property. The provided a free valuation on a sunday and had the property let out by the following Wednesday. I was given a professional service and will be moving my portfolio over to them. Great job guys, thanks for going to extra ... Read Full Review
What agent could do to change your mind?
Fees were very good. The staff were very clear on their fees and always answered my questions.
Comments on Agent Fees
Fees were very good. The staff were very clear on their fees and always answered my questions.
Comments (0)Was this helpful?:
I was approached by Anthony ...
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5 Star Review
By : 'Mrs'
Branch : Croydon, 5 Clifton Road
Services : Letting (As a Owner)
Rent PCM : £950
Would you recommend ? : Yes
Postcode : CR0
16 Aug 2015
People found this helpful0
I was approached by Anthony from Home Cupid at my front door. At first I was sceptical about what he was saying as I had previously had other agents at the door promising me the world and then not delivering. However, Anthony reassured me that he had a potential tenant and asked if he could have a ... Read Full Review
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I have had the recent ...
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5 Star Review
By : 'Tony'
Branch : Croydon, 5 Clifton Road
Services : Sales (As a Vendor)
Sold price : £560000
Would you recommend ? : Yes
Postcode : CR0
14 Aug 2015
People found this helpful0
I have had the recent pleasure of using Home Cupid to sell my house. They were very professional and got me a fair market value for my property which needed some upgrading. The staff at this estate agent were very honest and I felt very looked after throughout the process. I highly recommend ... Read Full Review
What agent could do to change your mind?
Fees were very transparent. They beat other local estate agents and provided the same service.
Comments on Agent Fees
Fees were very transparent. They beat other local estate agents and provided the same service.
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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
