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3/5, 26 Reviews
54% Recommended
100% sales valuation accuracy
100% letting valuation accuracy
100% sales fee satisfaction
72% letting fee satisfaction
By : 'C'
Services :
Rent PCM : £1640
Would you recommend ? : No
Postcode : SE1
deposit hasn't been return after 1.5months, they keep coming up with random issues eg: auto-renew the contract, fingerprints in the flat, grey scratches on the wall, agent on holiday etc. They tried their best to get time to try to inspect til they can renew their flat so they can rent out for a higher price. No check in with an agent, keys were dropped in concierge and report was dumped in junk mail, when we asked to resend a new one they didn't. At the end we have to find it in junk mail after months of request( which they did not resent) and released they did not spot out the stains in the carpet and now they are requesting for the tenant to pay the full price for replacing a brand new carpet where the damage was reported 11months ago and no one has taken action on it! while living in the property, house viewing can go up to twice a week for two months. The flat sound more like a tourist attraction. Gorden and Co agents can, as they like, just call in and say they are from Gorden and Co and want to view the flat!!!Literally anyone!!!! The best of all is, Gorden and Co's Agent decided to Whatsapp message too! ALL Random and haunted! The agent requested for full 12months rents in advance with no discount and nothing at all and ALL I asked for is a hazard-free home to stay for 12months! It took me 20mins to sign the contract and pay and gave my family 14months of horror and sadness! NOW all we can do is to wait for money to be taken off as much as they would love to so they can renew the carpet where the agents must have ruin it when they view the flat! * We did not get a chance to view the property before we move in! We walked in gorden and Co and paid the money and signed the contract thats it! AND this is what we ended up! paying for someone's mistake!!!!!!! DO NOT USE Gorden & Co if you don't want to pay for others mistakes! and loss all of your money! Fun part: if you want to renew contract you have to pay 90pounds for renewal OR if you dont want to renew, 90pounds move out fees!
NOT Cheap but within our range, but NO service provided!
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100.00% | 100% | £0 | £0 |
| Lettings | 100% | 72% | £480 | £3,000 |
Gordon & Co
The Pavillion, 4 Walworth Road,, London, Greater London
SE1 6EB
020 7703 7088
By : 'Anon'
Services : Letting( As a Tenant )
Rent PCM : £2100
Would you recommend ? : No
Postcode : SE17
Gordon and Co. are by far one of the businesses I have had the least pleasure in communicating with, not that they do a lot of the communication as they take a significant amount of time even to answer urgent enquiries. We had mould in our bathroom that they were useless in organising repairs for-... Read Full Review
By : 'Hannah'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : SE1
Never ever rent from them ! They have robbed me , I had to stay homeless and I am not getting my deposit back , because of their bullshit reasons . This agency has to be shut down... Read Full Review


By : 'Mr'
Services : Letting( As a Tenant )
Rent PCM : £3000
Would you recommend ? : No
Postcode : SE1
My post-sales experience with this estate agent has been absolutely terrible. They have taken unreasonably long to reply to emails - weeks - and even longer to resolve issues that should have avoided in the first place. Never have I experienced such a lack of communication and capability to... Read Full Review
By : 'Emre'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : SE1
They are all nice until you move out. Finding all the little things to deduct from your deposit. They want to charge 70 GBP + VAT for a missing battery and a dusty vent (which the cleaner they hired and I paid for -over 400 GBP - for didn't... Read Full Review


By : 'Ines'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : SE17
"I would highly recommend these estate agents to anyone. Lee, Debola and Dominic were really easy to deal with, and kept me informed every step of the way. I very much appreciated their continued communication, hard work and wise counsel, especially because I was overseas. Lee in particular... Read Full Review
By : 'Tyler'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : SE17
Avoid renting any property through this estate agents. Good at the beginning of the tenancy when you have paid them a fortune (£390 admin fees) to move in!!! Extremely awful when you move out and they try to rob your deposit by picking on useless things in the checkout report. i.e.... Read Full Review
By : Kate
3 May 2019I had the exact same experience almost word for word. They were fine up until the landlord wanted to renew with a new agency and then we were considered an...
By : 'IHATEGORDONCO'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : SE1
Probably the worst letting agents we ever encountered. They will pretend to be nice to you at the beginning so you can put down your money. Once you check out, they will try everything they could to rip you off no matter what. Bunch of liars with no sense of empathy. The Strata building is also a... Read Full Review
with your level of service, definitely too mediocre and overpriced


By : 'Fraser'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : SE17
I have nothing but praise for the team at Gordon & Co. They sold my flat during what turned out to be very difficult conditions for the London property market. Despite taking longer than we hoped, they remained enthusiastic, supportive and proactive. They continuously worked hard to find the... Read Full Review

By : 'Emma'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : SE1
We were very pleased with Rahan and Gordon & Co. He helped us secure a lovely house, was patient, always on hand and took the time to assist us and keep us regularly updated throughout the letting... Read Full Review
Fees are a little high otherwise we would have awarded 5 stars

By : 'Dave'
Services : Letting( As a Tenant )
Rent PCM : £1500
Would you recommend ? : Yes
Postcode : SE5
One of the best services ever, courtesy and helpfulness during all the process! Really clear and satisfying explaining all the papers. High... Read Full Review
Good

By : 'Pocky'
Services : Letting( As a Tenant )
Rent PCM : £2750
Would you recommend ? : Yes
Postcode : SE1
From my experience, since the day I started to search properties on Gordon&Co, the agent is friendly and kind to introduce me to the ideal home for me. They are friendly and fast in responding to every question. Comparing to some of the other agents, they are more reasonable when it comes to... Read Full Review

By : 'Marie'
Services : Letting( As a Tenant )
Rent PCM : £1800
Would you recommend ? : Yes
Postcode : SE1
As just moving to the UK and needing a nice apartment quickly, we were very pleased with Rahan. He was patient and took the time to arrange viewings the same afternoon we walked in the agency because we only had a few hours in London. He helped us secure the apartment and guided us through all the ... Read Full Review

By : 'LLLLLL'
Services : Letting( As a Tenant )
Rent PCM : £480
Would you recommend ? : Yes
Postcode : SE1
Rahan provided extremely helpful advice for my searching of property, did several viewings on the list of my most wanted property, very general advice on the location, housing conditions etc. He also made a bargain with the landlord on the rental prices, so, overall his assistance was very... Read Full Review
Fair price

By : 'Olivier'
Services : Letting( As a Tenant )
Rent PCM : £1650
Would you recommend ? : Yes
Postcode : SE17
Hi there. Very happy with the support provided by Rahan Malik, who understood immediately my requirements. I would certainly consider dealing with him and Gordon & Co in the future.... Read Full Review
Good experience overall, but I believe that some similar apt are rented to a slightly cheaper price than mine, this should be looked at , in case I consider extending the lease agreement next year. Thanks


By : 'Dmitry'
Services : Letting( As a Tenant )
Rent PCM : £2492
Would you recommend ? : Yes
Postcode : SE17
I dealt with both Chris and Rahan to secure a rental property, and I was impressed with the service provided. They understood my needs and stayed on top of my case from day 1, which was necessary considering that I had to move my family during the school term. They also helped negotiate a custom... Read Full Review

By : 'Aaron'
Services : Letting( As a Tenant )
Rent PCM : £1625
Would you recommend ? : Yes
Postcode : SE17
Rahan at Gordon and Co was very helpful in helping me find a great apartment and getting it secured. He was very patient with me while I shopped around, and he was very accommodating and thoughtful and persistent in negotiations. The process was as smooth as it could have been and an overall good... Read Full Review
Fees are typically; in my case they were somewhat less because of specific conditions.
By : 'Not'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : SE1
I had to remind them that giving false information, wrong claiming and unfair practices is an offence under the Unfair Trading Regulations 2008. For example, they produce a fake inventory report that was not signed by both parties and tell you that it was genuine. They claim back money off your... Read Full Review
By : 'C'
Services : Letting( As a Tenant )
Rent PCM : £1640
Would you recommend ? : No
Postcode : SE1
deposit hasn't been return after 1.5months, they keep coming up with random issues eg: auto-renew the contract, fingerprints in the flat, grey scratches on the wall, agent on holiday etc. They tried their best to get time to try to inspect til they can renew their flat so they can rent out for ... Read Full Review
NOT Cheap but within our range, but NO service provided!
By : 'Filip'
Services : Letting( As a Tenant )
Rent PCM : £2170
Would you recommend ? : Yes
Postcode : SE1
Please, please, please avoid them. This is the kind of company that you're warned about when you hear about housing in London. We rented an apartment in the Strata building and here's everything that went wrong: 1. Ridiculous fees. Apart from referencing, you pay �360 for the contract. But... Read Full Review
You pay them £360 for the contract. Then £90 if you want to extend it. Every year. Minimum charge for all repairs are £30 per the contract. There's a "check out fee" of £90 in the contract. So yeah, it's a ripoff.
By : 'E'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : SE1
The only reason these people received 1 star is because I couldn't give 0. They messed us around to no end before we got the place, telling us we had an apartment then canceling multiple times When in the apartment they made promises about repairing damaged but have now told us they have no... Read Full Review
Daylight Robbery
By : Gordon & Co.
30 Jan 2017Dear E, I am sorry to hear this, this is not the sort of service we expect from our staff. Please may you email me your property address and contact details so I can look into this further...
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
No procedure set.
Last updated at 11/5/2020, 11:46:32 AM by allAgents