Was pleased with the amount of work put in to get the paperwork done and all the references, they were very helpful and patient due to this turn of events, we got there eventually, was pleased with everything and it all went went in the end, I am very happy and looking forward to what comes... Read Full Review

A short note to say a huge thank you to Max and Toby - they were both professional and hugely helpful when we working through a letting last month. A pleasure to work with them... Read Full Review

I been dealing with Townends for a few years now and recently I had a few problems when tenant moved out, but with the help of Yvonne and Max from Addlestone branch things are getting sorted out very efficiently. They always respond to my emails or phone calls, they are very helpful and polite. The ... Read Full Review

Absolute joke of a company. The pure arrogance of the staff wouldn't be so bad but the outright lies to part you with your cash are outrageous. Have now been living in a flat for 8 months with the worst neighbours I have ever experienced and Townend's knew full well what they were like as ... Read Full Review

As a tenant, I'm very confused to why they have such high ratings. From the start they seem genuine and were very good at arranging viewings and being flexible with the times. However, the moment I paid the holding deposit it went downhill very quickly. To begin with, they kept pestering... Read Full Review

I recently signed up with Regents which I bitterly regret. I had to chase them to do their job efficiently and market the property. They have made false promises and ignored me when they can't be bothered to answer a simple question. When they eventually visited with a potential buyer they... Read Full Review

We wanted to leave some feedback but unfortunately the link on your letter doesn't work and when typed into a browser it just opens a generic Regents webpage. We just wanted to say we were very pleased with the service we received from Regents. After being on the market with another agent... Read Full Review

Absolutely brilliant service. We saw a property that we liked. Max set up a viewing. Helped us all the way through. Was always at the other end of the phone if we had questions and even set up a second viewing so we can measure furniture etc. It wasn't just about the property, Max also took... Read Full Review

I recently completed on the sale of my house in Addlestone (August 17). We spoke to several of the major agents in Addlestone and found Ryan and his team at Regents to be very professional and we built a good relationship from the first meeting. Throughout the whole sale process I could not fault... Read Full Review

I cannot express sufficiently the good work that Ryan did for myself and my brother when we had to sell our Mother's home. He was polite, knowledgeable and sympathetic to our situation. His communication was excellent and we knew what was happening at every stage. The fact that we were able to... Read Full Review

Buying a first property can be stressful, but Ryan made the whole process flow seemlessly. He kept us informed at all times and was extremely helpful and quick to answer any questions we might have had. The whole process went smoothly and we are now happily in our new... Read Full Review

Max was really helpful during the whole process and was very knowledgable about the area and local amenities. He considered our requirements and desires with great care and found us a beautiful place to live. I would definitely recommend the agency and of course Max to friends and family who are... Read Full Review

Richard was extremely helpful when letting our property. He was always cheerful and pleasant and let the property quite quickly. I have no hesitation in recommending... Read Full Review

I dealt with Richard on my first personal property rental and he was really friendly, patient and kind and answered every single one of my questions...and there were many! I'm very grateful for his knowledge and experience and in helping me through the entire process. I would highly recommend... Read Full Review

We had a deal with Richard and Beth, I really appreciate their professional help and support! Especially Richard who was very helpful with all of our requests Thank you... Read Full Review

Very pleased with Regents staff, Beth and Rich. We first met Beth at the property we we're viewing, she made us feel at ease and was very knowledgeable when we asked questions. We actually thought before the viewing that we might not like the property because the bathroom was downstairs, turns out... Read Full Review

Ryan gave me the highest of four valuations for my property. I did not expect to achieve that, but in fact I have achieved more than I would have expected, and am very happy with the result. I was kept well informed on proceedings, and Ryan worked hard to expedite matters when proceedings... Read Full Review

My mother and me got amazing help from Beth, as first time renting she explained and really guided us to getting our new lovely home. Amazing team and support from Beth & Richard. Thanks... Read Full Review

Ryan was always available for any queries or questions I had, he was very polite and reassuring of any problems ,very friendly and easy to talk... Read Full Review

Richard is a great professional. He assisted my wife and I finding the right property. Richard always replies our questions promptly as well as sorting everything we... Read Full Review