The whole team have been really helpful but particularly dealing with Alice Madden who is helping me out with a matter. She has been on hand from the outset and provided fantastic customer... Read Full Review

I own an apartment in Ealing since 2013 and I had used 2 estate agents to manage my property previously but found Thorgills in Ealing to be the best in the area. Their staff are polite and effective in keeping me informed of communications between tenants or tradesmen. They are highly organised,... Read Full Review

This agency is just horrible. They are not able to show you contract before you would send them £500 even when tou gave them £150 for reference. Chantelle was quite offensive when we asked for contract. From her opinion we should trust her and that's how things here in London works. She was... Read Full Review

This company found me a tenant and signed him up to an 18 month tenancy . He left after five months, meanwhile they took 11% comission over two months amounting to £3,563.84 and when he left to go back to Algeria leaving in the middle of the night leaving me with his unpaid utility bills and... Read Full Review

Chantelle Leydon was upfront and honest about the rental market in Ealing from the moment we met. I would highly recommend her to anyone looking to rent in the area and certainly gave excellent advice throughout the... Read Full Review

Do NOT use this company - You get rubbish advice (and most of it not correct) and they do not respond to your questions or formal complaints. They also falsify the truth. Please review other agents before choosing this company. They will only let you down. Don't waste your time or your money.... Read Full Review

Would not recommend this estate agent to anyone, have dealt with many other agents in Ealing all of whom are so much better than these clowns. Truly awful and are only interested in getting as much money as possible. Currently dealing with the estate agent... Read Full Review

very happy with the service of the Lettings Team at Thorgills Ealing, the sold me their service and delivered exactly what they said. I felt they were friendly and very... Read Full Review

Thank you Thorgills Ealing. I could not be happier with my new home. Very professional agent. I had no problems throughout the... Read Full Review

Sean valued my flat and within 7 days they had found me very good tenants. I will be using them again in the... Read Full Review

DO NOT HIRE THEM - My deposit is ON HOLD for 3 months. SUPER UNPROFESSIONAL and NOT PRO ACTIVE I dont even know where to start. The checkout was a nightmare. Its been 3 months since we agreed on check out and I still havent got my deposit back. They refuse to send the landlord details and also... Read Full Review

Extremely Unprofessional, underhanded, and rude. I am a landlord and have been extremely disappointed in my dealings with these agents. They lack any customer service and should perhaps be reminded to read what they supposedly pride themselves in on their own website. Could not be further from the... Read Full Review

This is the second time I've moved property since leaving home and after the stresses of my first move, I was astonished at the difference with find a property through Thorgills. Emma was attentive to my requirements and after finding me the right property, passed me over to Rachel who managed to... Read Full Review

A rather refreshing experience in letting my property out. They carried out a thorough valuation, advising me on current compliance and then found me a brilliant tenant within 72 hours. I have since recommended them to other friends of mine and will continue to do... Read Full Review