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Englefield Green, TW20
4.6/5, 106 Reviews
92% Recommended
100% sales valuation accuracy
100% letting valuation accuracy
100% sales fee satisfaction
99% letting fee satisfaction
Property Experts in Englefield Green
Our extensive knowledge of both the Englefield Green property market and local area positions us to help you with your property buying, selling, renting or letting needs.
Stirling Ackroyd lettings agents Englefield Green is located on St Jude's Road - Englefield Green. Set
in a stunning location within Windsor Great Park between Egham and Virginia Water, this bustling village is owned by the Crown Estate and is home to Royal Holloway, University of London.
Englefield Green is known for being the home of Royal Holloway, University of London and the Air Forces Memorial. Subsequent to the university, the rental market in Englefield Green is primarily comprised of students and the buyers’ market is made up of families and professionals.
"Mark Shepherd and Mark Latham ..."
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5 Star Review
Mark
Mark
By : 'Rophin'
Services : Sales(I sold a property using them)
Would you recommend ? : Yes
Postcode : TW20
7 Jul 2017
People found this helpful3
Mark Shepherd and Mark Latham guided us through the process of selling our house with both professionalism and the degree of empathy needed in what can be a stressful process without the right support. Their knowledge of the local area and market was a huge benefit and they were always happy to take your call and keep you informed of progress. I would not hesitate to use their services again and would highly recommend them.
Comments on Agent Fees
They earned their money helping to keep the chain intact and making sure after they had sold the house they kept the process moving until we exchanged.
Was this helpful?:
By : Mark Shepherd
21 Jul 2017Thank you Rophine all the best in your new home, i wish you both all the best
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Latest Reviews
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100.00% | 100% | £190,000 | £9,700,000 |
| Lettings | 100% | 99% | £650 | £1,800 |
Areas covered
- Ascot
- Egham
- Englefield Green
- GU20
- GU25
- Old Windsor
- SL4
- SL5
- Sunningdale
- Sunninghill
- TW20
- Virgina Water
- Windlesham
Address
Stirling Ackroyd
19 St Judes Road, Englefield Green, Surrey
TW20 0BY
01784 434 304
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
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Rankings
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Stirling Ackroyd Branches (View All 38)
Mark went above and beyond in ...
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5 Star Review
By : 'matthew'
Services : Sales (As a Buyer)
Would you recommend ? : Yes
Postcode : GU25
21 Oct 2021
People found this helpful0
Mark went above and beyond in helping us to seek and buy a house. Very impressed with his honest and transparent... Read Full Review
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Excellent attentive service ...
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5 Star Review
By : 'Richard'
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : TW20
28 Aug 2018
People found this helpful0
The two Marks gave exemplary and supportive service throughout the process of selling my old friend Paul's house in Englefield Green. This was not a straightforward sale but the Englefield Green team rose to the challenge admirably, keeping us posted at all stages along the way, and ensuring... Read Full Review
Comments on Agent Fees
Reasonable.
Comments (0)Was this helpful?:
Excellent ...
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5 Star Review
By : 'David'
Services : Letting (As a Owner)
Rent PCM : £1350
Would you recommend ? : Yes
Postcode : TW20
21 Jun 2018
People found this helpful1
I asked Mark's advice on what I should do regarding selling or letting my property. He had the best knowledge of anyone I had asked regarding the cause of the low rental and sales market, particularly information regarding the University's student population and accommodation. Enabled me... Read Full Review
Comments (0)Was this helpful?:
Great ...
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5 Star Review
By : 'Mikedev643'
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : TW20
20 Jun 2018
People found this helpful1
The two Marks were extremely helpful and understanding during a long drawn out sale. I won't bore everyone with the details, but suffice to say both Marks did their utmost to push things along handling every obstacle with sensitivity and... Read Full Review
Comments (0)Was this helpful?:
Excellent ...
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5 Star Review
By : 'Anthony'
Services : Sales (As a Buyer)
Would you recommend ? : Yes
Postcode : TW20
13 Jun 2018
People found this helpful0
Great service looking to buy a couple of investment properties, not going anywhere else, the advice given by Mark Shepherd and his team was exceptional, I think we will have a long standing relationship... Read Full Review
Comments (0)Was this helpful?:
Mark and his team were ...
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5 Star Review
By : 'D'
Services : Sales (As a Vendor)
Sold price : £315000
Would you recommend ? : Yes
Postcode : TW20
23 Oct 2017
People found this helpful2
Mark and his team were excellent. They sold my house 3 times over, each time within a few days of it being placed on the market. Nothing was to much... Read Full Review
Comments on Agent Fees
More expensive than some others
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Mark S has been an absolute ...
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5 Star Review
By : 'Laura'
Services : Sales (As a Vendor)
Sold price : £419500
Would you recommend ? : Yes
Postcode : TW20
1 Oct 2017
People found this helpful1
Mark S has been an absolute superstar. Our house sale became hugely troublesome and he worked tirelessly to get it through to completion. Easy to contact and happy to answer our 100s of questions. He gave good advice, was proactive and his experience was... Read Full Review
Comments on Agent Fees
Good
Comments (0)Was this helpful?:
Mark Shepherd and the whole ...
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5 Star Review
By : 'Dr'
Services : Sales (As a Vendor)
Sold price : £395000
Would you recommend ? : Yes
Postcode : TW20
27 Sept 2017
People found this helpful2
Mark Shepherd and the whole Englefield Green team were dedicated professionals who made the sale of our property quick and efficient. The team are very knowledgeable with regards to the local market and worked hard to achieve an excellent sale. I strongly recommend using this agent, and can't thank ... Read Full Review
Comments on Agent Fees
Fees were as expected
Comments (0)Was this helpful?:
Working with Mark was a ...
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5 Star Review
By : 'G.'
Services : Sales (As a Buyer)
Sold price : £800
Would you recommend ? : Yes
Postcode : TW20
15 Aug 2017
People found this helpful3
Working with Mark was a pleasure. He answered all the question we had and help us through all the process of searching and buying. He went above and beyond his duties. Mark is reliable and very supportive. THANK YOU... Read Full Review
Comments (0)Was this helpful?:
Very pleased with the efforts ...
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5 Star Review
By : 'Greig'
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : TW20
4 Aug 2017
People found this helpful2
Very pleased with the efforts of everyone at Townends in selling our property. Good communication throughout the sale and most helpful in explaining the sales... Read Full Review
Comments (0)Was this helpful?:
Mark Shepherd has been ...
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5 Star Review
By : 'Ludmilla'
Services : Sales (As a Vendor)
Sold price : £360
Would you recommend ? : No
Postcode : TW20
20 Jul 2017
People found this helpful3
Mark Shepherd has been amazing, 5 star rating plus, he has not only found someone to buy our house but also the price we asked for and he was Super agony uncle . Great spirit always a welcome smile that greets you as soon as you walk in at... Read Full Review
Comments on Agent Fees
Top fees he deserves every penny no waste!!!!!!
Comments (0)Was this helpful?:
Mark Shepherd has been ...
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5 Star Review
By : 'Ludmilla'
Services : Sales (As a Vendor)
Sold price : £360
Would you recommend ? : Yes
Postcode : TW20
20 Jul 2017
People found this helpful3
Mark Shepherd has been amazing, 5 star rating plus, he has not only found someone to buy our house but also the price we asked for and he was Super agony uncle . Great spirit always a welcome smile that greets you as soon as you walk in at... Read Full Review
Comments on Agent Fees
Top fees he deserves every penny no waste!!!!!!
Comments (1)Was this helpful?:
By : Mark Shepherd
21 Jul 2017Thank you Ludmilla, I think I might be your agony uncle for a fair old time yet us this transaction is going to require a lot of work and patience! But we will get...
very knowledgable, efficient ...
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5 Star Review
By : 'Tim'
Services : Sales (As a Vendor)
Sold price : £905000
Would you recommend ? : Yes
Postcode : TW20
14 Jul 2017
People found this helpful2
very knowledgable, efficient and hardworking. judged value, market and clients well. thank you.few minor issues only, such as locking house after... Read Full Review
Comments on Agent Fees
standard
Comments (1)Was this helpful?:
By : Mark Shepherd
21 Jul 2017Thank you Tim, I might add that the house was always securely locked but it was your alarm system we had a problem...
I have nothing but praise for ...
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4 Star Review
By : 'Trekkers'
Services : Sales (As a Vendor)
Sold price : £800000
Would you recommend ? : Yes
Postcode : TW20
13 Jul 2017
People found this helpful2
I have nothing but praise for the two Marks at Townsends, Englefield Green. As a widow trying to move on her, they were there for me at every step. Mark Latham worked very hard to secure my buyer, and was very patient with the number of visits required. Thank you so... Read Full Review
Comments on Agent Fees
Well deserved
Comments (1)Was this helpful?:
By : Mark Shepherd
21 Jul 2017We miss Wendy already our favorite client, 4 star you told me you had given me 5!!! Have your sorted out your new local pub? Bet you...
Mark Shepherd and Mark Latham ...
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5 Star Review
By : 'Rophin'
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : TW20
7 Jul 2017
People found this helpful3
Mark Shepherd and Mark Latham guided us through the process of selling our house with both professionalism and the degree of empathy needed in what can be a stressful process without the right support. Their knowledge of the local area and market was a huge benefit and they were always happy to... Read Full Review
Comments on Agent Fees
They earned their money helping to keep the chain intact and making sure after they had sold the house they kept the process moving until we exchanged.
Comments (1)Was this helpful?:
By : Mark Shepherd
21 Jul 2017Thank you Rophine all the best in your new home, i wish you both all the...
Brilliant service in all the ...
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5 Star Review
By : 'Ian'
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : TW20
15 Mar 2017
People found this helpful2
Brilliant service in all the aspects involved in selling our house. Really appreciated rapport experienced with both Mark and... Read Full Review
Comments on Agent Fees
Very acceptable
Comments (0)Was this helpful?:
Our purchase was to say the ...
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5 Star Review
By : 'The'
Services : Sales (As a Buyer)
Sold price : £290000
Would you recommend ? : Yes
Postcode : TW20
21 Feb 2017
People found this helpful2
Our purchase was to say the least not the most straightforward due to problems with our sale. We took 7 months to finally get there. Mark stayed with us every step of the way, kept positive and somehow kept our... Read Full Review
Comments on Agent Fees
Not applicable for this branch as only buying
Comments (0)Was this helpful?:
Mark and the team and ...
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5 Star Review
By : 'Robert'
Services : Sales (As a Vendor)
Sold price : £400000
Would you recommend ? : Yes
Postcode : TW20
30 Jan 2017
People found this helpful2
Mark and the team and Townends in Englfield Green provided a first class service with excellent communication and updates throughout the transaction, I would highly recommend this team in buying/selling... Read Full Review
Comments on Agent Fees
Very competitive for the service provided
Comments (0)Was this helpful?:
We, the sellers' solicitors ...
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4 Star Review
By : 'Taylor'
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : TW20
11 Jan 2017
People found this helpful2
We, the sellers' solicitors found the sales team to be positive and proactive. It was quite refreshing. We would certainly recommend them to a client looking to sell who is without an... Read Full Review
Comments on Agent Fees
Good
Comments (0)Was this helpful?:
Mark was brilliant. Gave me a ...
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5 Star Review
By : 'Steve'
Services : Sales (As a Vendor)
Sold price : £420000
Would you recommend ? : Yes
Postcode : SL5
4 Jan 2017
People found this helpful2
Mark was brilliant. Gave me a realistic valuation - that I was happy with - and sold the flat in challenging market conditions very... Read Full Review
Comments on Agent Fees
In line with the competition.
Comments (0)Was this helpful?:
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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
<p><Strong>Listening to you</strong><br />
We are always interested in your views. In particular, we will:
Send you a customer questionnaire so that you can tell us what you think of our service.
Use any comments, suggestions and compliments you may have about our services to help us improve where relevant.<br />
<strong>Helping us to put things right</strong><br />
In the unlikely event that you may be unhappy with certain aspects of our service, please let us know. We will then thoroughly investigate your comment, suggestion or complaint.
We would also like to receive your compliments, as these help us to see what we are getting right, so that we can extend best practice across all of our departments.<br />
If you want to make a comment, suggestion or complaint, you may:
- Visit any of our branches and speak to the Branch Manager.
- Send a letter to the address indicated in the "Where to contact us" section.
- Send an email to us at the email address provided.
- Send a fax to 01932 736 599.
- Telephone us on 01932 736 500.<br />
When we receive your comment, suggestion or complaint, we will do the following: If you phoned or visited us, we will endeavour to deal with the matter straight away. If this is not possible, we will contact you within seven working days to let you know what we are doing.
If you contacted us at Head Office, in writing, we will acknowledge receipt of your letter within three working days. We will then give you a full written response within 21 working days or, if this is not possible, tell you when you can expect a more detailed response.<br />
Where to contact us:
Managing Director's Office
Unit 2 Wintersells Road
Byfleet
Surrey
KT14 7LF
Email: compliance@townends.co.uk
Tel: 01932 736 500<br />
Your complaint will be dealt with by the relevant Director dependent on the discipline involved.<br />
If having received our final response you do not agree with some or all of our conclusions, you may contact us again in order that we can review our investigation in the light of your further comments. If you remain dissatisfied after the above procedure has been exhausted, you may do the following:
Appeal in writing to:<br />
Residential Sales & Lettings
The Property Ombudsman,
Milford House,
43 - 55 Milford Street,
Salisbury,
Wiltshire,
SP1 2BP
Email: admin@tpos.co.uk
Website: www.tpos.co.uk<br />
Lettings
The National Federation of Property Professionals,
Arbon House,
6 Tournament Court,
Edgehill Drive,
Warwick
CV34 6LG
Email: info@arla.co.uk
Website: www.arla.co.uk
Last updated at 12/6/2017, 6:58:25 AM by allAgents
