Totally liars, and cheats. Tried to buy an property from them however the property was being rented at the time, as this was going to be my home and not an rental we had to ask the renters to move out before the mortgage company could process start as it was in the T&C of the mortgage. Soon as... Read Full Review

Stay away from them, they are fraud and can't be trusted. We were renting out a commercial property through them and our very first question was if we can sell cars from the premises advertised. We were given assurances that they have spoken with the landlord and they have no objection to car... Read Full Review

Avoid at all costs. Scott in person comes across well and at first appearances seems trustworthy. However as a landlord we received absolutely no response to any queries asked by either phone, email or post and I was consistently lied too 'yes your tax invoices are in the post, i've sent them by... Read Full Review

I am totally astounded a the lack of response. They appear to have some very good properties listed but getting information is impossible. I have emailed three times and spoken to them 4 times. They claim to have sent the information in the post and cannot understand why I am not receiving the... Read Full Review

NOT RECOMMENDED!!!!!!!For the money on deposit is arrived home and was ahead of time but how to give a deposit is no longer answer the phone. We had to stand up for our money and even steal from. We received a check for £ 200 less than was... Read Full Review

Interesting to read these reviews, 5 star reviews from Landlords and 1 star reviews from Tenants, that just about sums it up. I could write a book on the problems we had with Allen & Crane as tenants, you wouldn't believe some of what we went though. In short, they are enthusiastic and... Read Full Review

To arrange a first viewing was difficult. Called 3 times no answer. Left a message, no response. Husband calls and makes first viewing instead. Met agent at viewing. All fine, however, Scott had no problem divulging the number of failed offers on the property and the amounts of those offers.... Read Full Review

I was recommended by a friend to try Allen & Crane Estates and I'm glad I did, very positive and enthusiastic from the start, had plenty of viewings in the first two weeks and finally achieved a sale, had good communication throughout the sale and completed this month. I would heartily... Read Full Review

I am trying to organise a viewing with them and after 2 days of tying I gave up. There is a house advertised on rightnove which I am interested to buy, and they can't be bothered to come back to me. The communication is nil. I feel sad for those who are trying to sell it as this agency just cannot ... Read Full Review

Absolutely disgusting. Unprofessional. Abusive. Lazy. Will try anything they can get away with. Have had nothing but problems even before we moved in. If you like stress and chasing people to do their job then by all means this is the agent for you. But if your smart you will STAY AWAY! wish i... Read Full Review

ABSOLUTELY AWFUL!! broken promises, 6 month contract and nothing got fixed properly, door handles got fixed and have since come off twice, mould still in the bathroom, their way of fixing our broken window was to screw it shut so now we cant even open it. Flat wasnt even cleaned when we moved... Read Full Review

please do not use these letting agents. they do not respond to queries or help you when there is an issue concerning the house. I had a nightmare renting a property from... Read Full Review

I have been with Allen & Crane Estates for over three years now and have found them approachable and very hard working. My house has always been tenanted and rent always in on time. Invoices sent on time and updates frequent and meaningful. Very very good agents whom I can heartily... Read Full Review

We sold our house last April with Allen and Crane. Scott and Liz were both extremely professional and did everything possible to make our sale go through smoothly. Unlike many other agents they saw to all the viewings rather than taking the commission and letting us sell the house. We found... Read Full Review

When viewing the flat initially Scott turned up an hour late, I had to keep ringing the agent to get updates on when he would arrive. The inventory was never done, the landlord changed but Allen and Crane failed to notify me and the payments went to the wrong landlord. Took 2 months to send a ... Read Full Review