Really bad at responding to emails. Unprofessional and no communication. I used them as a letting agency and absolutely no support for the tenant whatsoever. The landlords shouldn't be used if they have a bad... Read Full Review

Out of all the estate agents I was with, I only received details from Marshall's, I had daily emails from Emma, especially more detailed emails for a property which was not on rightmove yet. And I was posted details, Marshall was the only one who did this. If I sell in future then this is who... Read Full Review

Excellent from start to finish. Really. Completely 'got' my property and found the right buyer quickly. Mine was a leasehold and the shenannigans with solicitors were time consuming and frustrating at times but Simon was proactive and positive right up to the point of Exchange of... Read Full Review

Marshalls just sold my house super quick and efficiently Their customer service was second to none - went the extra mile to make sure everything ran smoothly and noting was too much. Super... Read Full Review

Was interested in buying a property..but the woman that answered the phone never gave her name...she sounded like she couldnt care less and admitted They try not to GUZUMP...but nevertheless do it and said its not illegal...we offered asking price and was in a fairly good position.keen and honest... Read Full Review

We had exemplary support from Marshalls over the course of a year of trying to sell our property. Simon Phillips was exceptional. He was conscientious to a fault and overcame several obstacles even offering solutions to the problems before they occurred. We would highly recommend all the staff at... Read Full Review

I was very satisfied with David Marshall and Louise Mead who were both enthusiastic about the property and they made sure that people were shown around the property as often as possible. The property was empty and they made regular visits to ensure that all was OK and they also did meter readings... Read Full Review

I received an excellent service during the time Marshalls marketed my property for me. The property had been on the market for a number of years with other agents without any offers, despite the price having being dropped dramatically. Marshalls provided a well thought out and well executed... Read Full Review

This property was sold within days of coming on the market. Due to no fault of theirs, marshalls had to wait for nine months for the sale to complete, and throughout that time they were unfailingly courteous and helpful. After the sale went through Emma helped to obtain some extra information... Read Full Review

I cannot praise Marshalls highly enough. This is the second time i have sold through them. Both times what should have been relatively straightforward sales turned into lengthy nightmares. Marshalls were not only extremely efficient and proactive in trying to resolve the complications but also very ... Read Full Review

I registered with the Penzance office looking for property in their area. I found that they were the only estate agent who would contact me regularly to check that my details were the same and would send me out details of properties that I might be interested in viewing. I noticed that other agents ... Read Full Review