I had organised a viewing for a property with this company, now named Leaders. I arrived early and waited to have no one come meet me, after calling the office they informed me my viewing was cancelled due to the property being let the day before and tried to say someone had called me. This was not ... Read Full Review

Terrible customer service, they are ignoring emails / phone calls. If you are lucky enough to contact them, the do not show any interest about your issues, just offering a call back, which will never happen. They are also trying to keep your deposit at the end of your tenancy. Avoid... Read Full Review

I would not recommend anyone to use this agency because the way they treat customers is just horrible. I arrived for a viewing of several apartments from another city and they just never turned up for the appointment. I called several times, and the same person picked up the phone, still asking me... Read Full Review

Unfortunately, my partner and I have had several issues with Jordan's. We had to wait for over 2 years to get a replacement bed (we ended up buying our own in the meantime) furthermore, correspondence with Jordan's has been extremely difficult. They do not reply to emails and ignore phone calls, I... Read Full Review

jordans rentals on deansgate, were previously known as key properties ltd. key properties were awful, on my move in of august of last year , during the viewing the window was smashed obviously they said they would fix it, among moving in 2 weeks later the window wasn't fixed, called them up to be... Read Full Review

I cannot stress enough how much you should avoid these cowboys. Please just use somebody else no matter what sort of mansion you could possibly live in for a fraction of the price. They are an absolute joke and they do not deserve any business whatsoever. I would sooner live in a urine filled... Read Full Review

We have been tenants of Jordan's since 15/08/2008 (approx 5.5 years). We have always found the staff to be very helpful and they have dealt swiftly to ensure any issues relating to the property are resolved quickly. We've have rented off other agents around Manchester in the 15 years We've... Read Full Review

Shocking. The Jordans branch on deansgate used to be known as key properties, same staff same terrible experience. We rented a property from them and had issues as soon as we moved in. On our move in day they gave us the wrong key code for the apartments, we contacted them twice and had to wait... Read Full Review

I'm a tenant of Jordan's and I work as an estate agent. I can confirm that if I or anyone in the company I work for conducted themselves in the manner that Jordan's as a company do so, we'd be fired. In fairness, I don't believe the staff are malicious but I do feel they need customer service... Read Full Review

I am a contractor. Our company has carried out lots of work for Jordans, and we have not been paid. I have also spoken to other contractors that I know that do work for Jordans, and they to have not been paid. This is why you are not getting repairs done, They just will not pay their bills.. If a... Read Full Review

I wish I had read the reviews, I have been asking Jordons for 6 months to make repairs on my apartment I need repairs ranging from lights to, water, tiles, windows leaking in and a lot more Jordons have not resolved any issues they have however asked me to climb out of a wondow and have a look at a ... Read Full Review

Where to start? I wish I had seen this site before we rented a property off this incompetent, unprofessional shower! The lying to cover their incompetence, the lack of information, the arguments with them, the stress and upset caused by their lack of ability to perform simple tasks and provide... Read Full Review

Simply avoid them if you don't want to waste your time and money. Unfortunately I read reviews to late... next time I will be trading with a agency I will read reviews before... That's the first time I wrote a review so you can feel how angry I... Read Full Review

Well, I don't really know where to start. The attitude of the people who work at this branch? The lying. The arguments? I am so happy to be leaving this estate agent. For the past year they have made my life hell. On leaving they have charged me hundreds of pounds because the flat had... Read Full Review

I am extremely disappointed in this agent. As I moved employment and consequently my pay day changed, I requested that if possible I could pay the extra due but change my direct debit to coincide with my pay day. The answer from Jordans a big fat no. They would not be out of pocket in anyway by... Read Full Review

I lost my deposit, they said that water damage had lifted all the tiles in the bathroom, the washing machine had broken, the bed linen needed washing and that the apartment needed a clean. As with other reviewers they were not there to check the apartment out before leaving. I hadn't touched the... Read Full Review