The UK's Largest Customer Review Website for the Property Industry
The UK's Largest Customer Review Website for the Property Industry

1/5, 4 Reviews
0% Recommended
100% letting valuation accuracy
33% letting fee satisfaction

Karen

Karen
By : 'Angry'
Services : Letting(I am a Tenant)
Would you recommend ? : No
Postcode : LL13
I wish I had read these reviews before I got involved, the words are so true, RUDE, OBNOCTIOUS and a rip off of time and money. I enquired about a property to rent I was told to fill in an application form attached to an email. NO ATTACHMENT!! I finally got the application form and was asked to pay �210 in fees. My application was then passed to another agent to check me out. (I work for a local school contracted to a government department so I know I am secure, DBS, Vetting etc.) I was then asked to supply a copy of my passport, then another email to provide them with the email address of my current landlords. I supplied them with this but with specific instructions not to approach unless my application for the property was secure. The same day an email from my current landlord asking for a �50 reference fee, I said no. Then another email asking for the months pay slips, at this point I was apprehensive. The next day another email asking for one month pay slip and a copy of my employment contract. Why not one email with all questions listed instead of dragging everything out. I supplied this directly to Karen's and on the same day my application was declined. After a strong but polite conversation with Karen she hung the phone up on me. It is clear to all that they were angling with two applications and one had to be declined. Absolutely atrocious behaviour and they should be prosecuted for embezzlement.
Absolutely atrocious.
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Letting | 100% | 33.00% | £550 | £650 |
| From Landlords | From Tenants | From Vendors | From Buyers | From Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 0 | 1 | 0 | 3 | 0 | 0 | 0 | 0 | 0 | 0 |
Karens Lettings
19 Chester Street, Wrexham, Wrexham County
LL138BA
01978 35595
By : 'Natalie'
Branch : Wrexham, 19 Chester Street
Services : Letting (As a Owner)
Rent PCM : £550
Would you recommend ? : No
Postcode : LL12
This women and her company are a joke. Do not use. She cost us thousands in court costs due to her ... Read Full Review


By : 'Angry'
Branch : Wrexham, 19 Chester Street
Services : Letting (As a Tenant)
Would you recommend ? : No
Postcode : LL13
I wish I had read these reviews before I got involved, the words are so true, RUDE, OBNOCTIOUS and a rip off of time and money. I enquired about a property to rent I was told to fill in an application form attached to an email. NO ATTACHMENT!! I finally got the application form and was asked to pay ... Read Full Review
Absolutely atrocious.
By : 'rbence'
Branch : Wrexham, 19 Chester Street
Services : Letting (As a Tenant)
Would you recommend ? : No
Postcode : LL12
I called them at the begining of the week, on Monday or Tuesday maybe to arrange a viewing of a house for Saturday at 9am. I was there on time. I called them about at 9.15 the agent has not arrived. They said this property is no longer available, somebody has already applied for the house. It's not ... Read Full Review
By : 'Samantha'
Branch : Wrexham, 19 Chester Street
Services : Letting (As a Tenant)
Rent PCM : £650
Would you recommend ? : No
Postcode : LL11
I called to enquire about a specific property and the lady who I think was called Karen so assume is the owner, was very rude and obnoxious. I will be taking me business elsewhere and as far away from Karen's Lettings as possible. Incidentally we enquired about a property 5 years ago and arranged ... Read Full Review
Didn\'t get to rent a property from them as they were too rude which put us off!
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.