Neil Douglas Lettings

I can’t have a shower , 2 weeks ago the agency send a plumber who take off my faucet shower. I did complain for low pressure of water since first day, the water was licking under bath and dripping in the kitchen.The plumber was twice to check the pipes and reported to the agency but the ... Read Full Review

After looking for a place for a while and feeling very disheartened, Katie was EXTREMELY helpful. Reassuring me that she could help me find somewhere to live, Katie delivered as promised. Her knowledge and willingness to answer my questions was very reassuring, as was how easy she was to contact. ... Read Full Review

Excellent service, every time we have had a problem they have managed to get it sorted straight away with no fuss, everyone we've dealt with have been ... Read Full Review

As established landlords we were mpressed with Neil Douglas' expert knowledge on the local market and their deep expertise gained from from specialising in lettings only. They made sure that the letting process went quickly and smoothly and they found us an excellent tenant at a fair market ... Read Full Review

Initially dealt with Hannah, who was superb. She was professional and courteous. However, towards the end* I had a dispute over the clean of my flat, *and there was total disregard for professionalism and I seriously question their ... Read Full Review

Have let my flat through Neil Douglas for five years. This office is courteous and responsive to both tenants and landlords. The team there is experienced and knows the area well, and gets good rental rates on properties. Would recommend this ... Read Full Review

Very happy with all staff at Neil Douglas. Prompt, courteous and friendly service. Regular checks and quick feedback. As they also manage the building our flat is in, it facilitates an "all under one roof" ... Read Full Review

I have had the pleasure of dealing with all the ladies at Neil Douglas & they are amazing! Thank you ... Read Full Review

As a landlord I transfered from a previous letting agent because of the 1% lower and 3 month- free management fee, and on the strength of their very favourable reviews. I needn't have worried about the change as everything was dealt with very professionally by Sally, Sarah and Hannah. A minor ... Read Full Review

We were dealing with another agency and was very dissatisfied. We came across Neil Douglas and it was for the very curtious and professional attitude from Hannah that made my husband and I switch and choose to conduct business with Neil Douglas. From start she made our concerns a priority and we ... Read Full Review

I spoke to multiple people from Neil Douglas and all were very polite and helpful. Hannah dealt with my property primarily and she made everything very easy. Very relaxed and professional service from everybody I spoke to. Would ... Read Full Review

Relocating can be exciting but also very stressful so I would like to say a very big thank you to Hannah and Sally for making our moving to Aylesbury so smooth. They are both very efficient and helpful. Kind regards, Bianca & ... Read Full Review

The ladies in Neil Douglass looked after my property phenomenally for over 7 years. I never had a single problem and hiccups with tenant's were dealt with quickly, professionally and without fuss. Should I ever become a landlord again I'll be coming straight back! Top work, Thank you very ... Read Full Review

I've been extremely happy with the level of service received from Hannah and the team at Neil Douglas, from the initial first viewing, to all the way through the process of moving in. Their response time to emails and call backs has been brilliant and I would highly recommend the team at Neil ... Read Full Review

The whole team is amazing. Very helpful and very efficient i would name all of them if i could as they are all ... Read Full Review

5 stars for Rebekah and Hannah!!!Both very helpful polite and friendly!!!quick response to my frequent emails :)very helpful even after we moved out!!!Very precise with the ... Read Full Review

All of the staff at this Agency are very professional, thorough & helpful with great personalities. They really put themselves to ... Read Full Review

Always a pleasure to deal with these ladies. The lovely (and chatty) Sally checked me in and checked me out. Not much need for contact in the 4 years between moving in and moving out but whenever I did call, email or pop in to the office, the responses were prompt, polite, friendly and helpful. ... Read Full Review

All staff brilliant. Always helpful and professional. Nothing was too much bother. Not many problems with my flat but still could always rely on them when ... Read Full Review

Five star service from Hannah and her colleagues. Rebekah who did check in. Highly recommended. Neil Douglas took care of all aspects of the paperwork and inventory. Any issues have been dealt with promptly. High praise from me who was a bit skeptical about dealing with an Agency. Thank you all, ... Read Full Review