The UK's Largest Customer Review Website for the Property Industry

No Image Available

Milestone & Collis Ltd

4.6/5, 92 Reviews
93% Recommended

50% sales valuation accuracy

75% letting valuation accuracy

93% sales fee satisfaction

93% letting fee satisfaction

Contact Us
Established 1890 we are a leading estate agent based in the heart of Twickenham, Superior Sales & Lettings teams specialising in property in south-west London.
"Milestone and Collis have..."

Share On :  FacebookTwitter

5 Star Review
UserName

Lisa

By : 'Lauren'
Services :
Rent PCM : £1800
Would you recommend ? : Yes
Postcode : TW14

7 Jun 2017
People found this helpful1

Milestone and Collis have been exceptional agents. As students and first time letters it is easy for naivety to be taken advantage of. However Milestone and Collis sincerely had our best interests at heart, solving any problems with the property promptly with no hassle. They have made my first letting experience a great one with minimal stress. I could not recommend them more.

Was this helpful?:

Agent Response / Add a Comment

You can use this form to reply to the above review or a displayed comment on the above review.

Your name*

Your email (not displayed)*

Comment*

Upload your files

Please upload file with .jpg, .jpeg or .pdf format

  Please tick the box if you work for this firm

Note: Your comment will not be activated until you click on the link in an email sent to your address as submitted in the form above. By clicking on Submit Comment you agree to receive an activation email from allAgents.

Latest Reviews
Performance Statistics
ServicesValuationFeesMin Price of property reviewedMax Price of property reviewed
Sales50.00%93%£390,000£895,000
Lettings75%93%£795£2,000
Review Statistics
From LandlordsFrom TenantsFrom VendorsFrom BuyersFrom Other
GoodBadGoodBadGoodBadGoodBadGoodBad
120522809153
Areas covered
  • KT1
  • SW19
  • SW3
  • TW1
  • TW10
  • TW11
  • TW2
  • TW7
  • TW9
Address

Milestone & Collis Ltd
38-40 Church StreetTwickenham, Greater London
TW1 3NR
020 8744 9383

Opening Hours
  1. Monday :
  2. Tuesday :
  3. Wednesday :
  4. Thursday :
  5. Friday :
  6. Saturday :
  7. Sunday :
  1. 09:00 - 18:00
  2. 09:00 - 18:00
  3. 09:00 - 18:00
  4. 09:00 - 18:00
  5. 09:00 - 18:00
  6. 09:00 - 15:00
  7. Closed
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Advertise on
  • ?Relocation Agent Network
  • ?National Homes Network
  • ?Move With Us
  • allAgents Portal
  • OnTheMarket
  • Rightmove
  • ?Zoopla
Social Media
TwitterEmail
Members of
Member LogoMember LogoMember Logo
Latest Properties

No Property Found

No Property Found
MD Incredibly rude and ...

Share On :  FacebookTwitter

1 Star Review

By : 'Years'
Branch : Twickenham, 38-40 Church Street
Services : Property Management
Would you recommend ? : No
Postcode : SW1A

15 Dec 2023
People found this helpful0

MD Incredibly rude and aggressive, extremely hard to get information from them on finances and how money is used. Partisan treatment of flat owners and directors especially in terms of withholding ... Read Full Review

Comments (0)Was this helpful?:
I had put an offer on a ...

Share On :  FacebookTwitter

1 Star Review
UserName

By : 'Gaetano'
Branch : Twickenham, 38-40 Church Street
Services : Letting( As a Prospective Landlord/Tenant )
Rent PCM : £1050
Would you recommend ? : No
Postcode : TW11

15 Jul 2020
People found this helpful0

I had put an offer on a property for rent to find out only after one week that Freddye informed me the landlord raised the price to £1100.00 from 1050.00 PCM which I was happy to pay. Freddie got back to me only one week later to inform me that the landlord had raised again the rent to ... Read Full Review

Comments (0)Was this helpful?:
Renters ...

Share On :  FacebookTwitter

1 Star Review

By : 'Family'
Branch : Twickenham, 38-40 Church Street
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : TW1

8 Nov 2018
People found this helpful0

We exited a property and left it in immaculate condition. When we entered the property the condition was appalling. The freezer had not been defrosted and was fully frozen..The inventory report at exit was full of errors and lies and the cost to fix was extortionate. We are wondering if there are ... Read Full Review

Comments (1)Was this helpful?:

By : Ruth Conlon

12 Nov 2018

We always encourage landlords to opt for an independent inventory firm to complete the check-in and check-out reports in order to ensure a fair process in relation to the deposit return. Tenants are...


We rented our flat with ...

Share On :  FacebookTwitter

5 Star Review
UserName

UserName

By : 'Federico'
Branch : Twickenham, 38-40 Church Street
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : TW1

14 Jan 2018
People found this helpful0

We rented our flat with Rebecca and Ruth and we found them always helpful and supportive. The process was smooth and we are pleased we found our new home through them! Thank you very ... Read Full Review

Comments (0)Was this helpful?:
I first had contact with Ruth ...

Share On :  FacebookTwitter

4 Star Review
UserName

UserName

By : 'H'
Branch : Twickenham, 38-40 Church Street
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : TW1

26 Oct 2017
People found this helpful0

I first had contact with Ruth when I was searching for somewhere to live. She seemed to know my taste and what I needed to live happily; I found her direct and professional. she helped me with particulars than needed to be run past the landlord... which was resolved swiftly. Once I decided on my ... Read Full Review

Comments (0)Was this helpful?:
Lisa's professional, ...

Share On :  FacebookTwitter

5 Star Review
UserName

By : 'Natalie'
Branch : Twickenham, 38-40 Church Street
Services : Letting( As a Tenant )
Rent PCM : £1250
Would you recommend ? : Yes
Postcode : TW12

3 Oct 2017
People found this helpful0

Lisa's professional, efficient, really friendly and helpful. She always got back to me with solutions really quickly. Thank ... Read Full Review


Comments on Agent Fees

Standard

Comments (0)Was this helpful?:
Ruth was fantastic. I would ...

Share On :  FacebookTwitter

5 Star Review
UserName

By : 'Daran'
Branch : Twickenham, 38-40 Church Street
Services : Letting( As a Tenant )
Rent PCM : £1125
Would you recommend ? : Yes
Postcode : TW11

2 Sept 2017
People found this helpful0

Ruth was fantastic. I would like to thank her for looking after my other half, Sarah. Sarah she said you were wonderful. Sarah is difficult to please at the best of times, but she's pregnant as well at the moment and she had to find us a place to live all on her own, whilst I was working long ... Read Full Review


Comments on Agent Fees

Average

Comments (0)Was this helpful?:
With the help of Ruth at ...

Share On :  FacebookTwitter

4 Star Review
UserName

By : 'Lynda'
Branch : Twickenham, 38-40 Church Street
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : TW2

27 Jul 2017
People found this helpful0

With the help of Ruth at Milestone & Collis the process to rent our mothers house in Twickenham was very straight forward, we found Ruth to be extremely helpful and professional. Ruth addressed any problems we had very effectively & responded to questions almost immediately. The whole ... Read Full Review


Comments on Agent Fees

Fair

Comments (0)Was this helpful?:
Myself and 3 house mates ...

Share On :  FacebookTwitter

5 Star Review
UserName

By : 'Matt'
Branch : Twickenham, 38-40 Church Street
Services : Letting( As a Tenant )
Rent PCM : £1650
Would you recommend ? : Yes
Postcode : TW1

13 Jul 2017
People found this helpful0

Myself and 3 house mates applied to rent a student property from Milestone Collins. Have just finished the process and moved into the property I can happily say I would rate their service 5 stars. Quick response times to any quires and generals a very efficient process. Would highly ... Read Full Review


Comments on Agent Fees

Fair

Comments (0)Was this helpful?:
Milestone and Collis have ...

Share On :  FacebookTwitter

5 Star Review
UserName

By : 'Lauren'
Branch : Twickenham, 38-40 Church Street
Services : Letting( As a Tenant )
Rent PCM : £1800
Would you recommend ? : Yes
Postcode : TW14

7 Jun 2017
People found this helpful1

Milestone and Collis have been exceptional agents. As students and first time letters it is easy for naivety to be taken advantage of. However Milestone and Collis sincerely had our best interests at heart, solving any problems with the property promptly with no hassle. They have made my first ... Read Full Review

Comments (0)Was this helpful?:
Have just completed our move ...

Share On :  FacebookTwitter

5 Star Review
UserName

By : 'Kajal'
Branch : Twickenham, 38-40 Church Street
Services : Letting( As a Tenant )
Rent PCM : £1300
Would you recommend ? : Yes
Postcode : TW2

19 May 2017
People found this helpful1

Have just completed our move with Milestone&Collis and I can not thank Mario, Ruth and other staff members enough for all the help and support provided through the whole process. Moving after a 10 year gap is always difficult but it was made easier by the simplified processes followed by ... Read Full Review


Comments on Agent Fees

The fees were very resonable compared to the other agents in the area and are justified by the support and service provided.

Comments (0)Was this helpful?:
We have received professional ...

Share On :  FacebookTwitter

5 Star Review
UserName

By : 'TG'
Branch : Twickenham, 38-40 Church Street
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : TW14

14 May 2017
People found this helpful0

We have received professional and excellent service from Milestone & Collis Ltd Twickenham. Mario and Lisa have been responsive and helpful but never pushy (like some other agents we have dealt ... Read Full Review


Comments on Agent Fees

Reasonable in comparison to the market

Comments (0)Was this helpful?:
Mario was extremely helpful ...

Share On :  FacebookTwitter

5 Star Review

By : 'Charlie'
Branch : Twickenham, 38-40 Church Street
Services : Letting( As a Tenant )
Rent PCM : £1195
Would you recommend ? : Yes
Postcode : TW2

18 Apr 2017
People found this helpful2

Mario was extremely helpful from the very beginning of the process. He took time to understand our needs and then delivered a property that we loved. Mario was accessible at all times, whether it was a general query or something more pressing that required an immediate response. I would recommend ... Read Full Review


Comments on Agent Fees

Good - Relatively similar to other agencies.

Comments (0)Was this helpful?:
Mario was very helpful ...

Share On :  FacebookTwitter

5 Star Review

By : 'Mrs'
Branch : Twickenham, 38-40 Church Street
Services : Letting( As a Owner )
Rent PCM : £795
Would you recommend ? : Yes
Postcode : TW12

6 Apr 2017
People found this helpful2

Mario was very helpful throughout the process, he regularly and tirelessly travelled quite a distance from Twickenham to the rental address which was outside Twickenham. He always dealt with my queries speedily and politely. I would recommend Milestones based on the service I have received. Mrs ... Read Full Review


Comments on Agent Fees

good

Comments (0)Was this helpful?:
We have had a great ...

Share On :  FacebookTwitter

5 Star Review
UserName

By : 'Ellen'
Branch : Twickenham, 38-40 Church Street
Services : Letting( As a Tenant )
Rent PCM : £1295
Would you recommend ? : Yes
Postcode : TW11

5 Apr 2017
People found this helpful1

We have had a great experience from all the team right from arranging the initial viewing with Mario. A huge thank you has to go to Ruth Conlon who has been amazing and went out of her way to assist us and provided excellent customer service. We were made to feel valued as tenants and no problem ... Read Full Review

Comments (0)Was this helpful?:
This is my fourth Estate ...

Share On :  FacebookTwitter

5 Star Review
UserName

By : 'Evan'
Branch : Twickenham, 38-40 Church Street
Services : Letting( As a Tenant )
Rent PCM : £1300
Would you recommend ? : Yes
Postcode : TW11

14 Mar 2017
People found this helpful1

This is my fourth Estate Agency that I've dealt with as a tenant and so far it has definitely been the best one. One of the persons who I have been dealing with on a daily bases is Michelle Lomas who has never left me disappointed. She has always been helpful, she always respond to the phone calls ... Read Full Review

Comments (0)Was this helpful?:
Lisa was so efficient when I ...

Share On :  FacebookTwitter

4 Star Review
UserName

By : 'Gaelle'
Branch : Twickenham, 38-40 Church Street
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : SW3

10 Mar 2017
People found this helpful0

Lisa was so efficient when I first moved in to help me out to sort out everything, contacting for me the engineers to come, giving me phones numbers when needed and always responding so ... Read Full Review

Comments (0)Was this helpful?:
Brilliant service all round! ...

Share On :  FacebookTwitter

5 Star Review

By : 'Sam'
Branch : Twickenham, 38-40 Church Street
Services : Letting( As a Tenant )
Rent PCM : £1700
Would you recommend ? : Yes
Postcode : TW2

10 Feb 2017
People found this helpful2

Brilliant service all round! It has been a real pleasure working with Mario and the professional and efficient Milestone & Collis ... Read Full Review

Comments (0)Was this helpful?:
I dealt with Ruth in respect ...

Share On :  FacebookTwitter

5 Star Review
UserName

By : 'Peter'
Branch : Twickenham, 38-40 Church Street
Services : Letting( Property Management )
Would you recommend ? : Yes
Postcode : TW2

7 Feb 2017
People found this helpful1

I dealt with Ruth in respect of damage to a mutual clients property. Unlike most 'professionals' in this sector, I found Ruth to be very professional and extremely helpful. Highly ... Read Full Review


Comments on Agent Fees

cannot comment

Comments (0)Was this helpful?:
Excellent service. Everything ...

Share On :  FacebookTwitter

5 Star Review

By : 'Ahmed'
Branch : Twickenham, 38-40 Church Street
Services : Letting( As a Tenant )
Rent PCM : £1500
Would you recommend ? : Yes
Postcode : TW1

4 Feb 2017
People found this helpful2

Excellent service. Everything went as planned. Mario was very professsional and prompt. All the communicaution was wuick and easy and all the steps done ontime untill I moved in. Could't ask for better ... Read Full Review

Comments (0)Was this helpful?:
1 - 20 of 92 items
No Staff Registered

NaN - NaN of items

Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure set.

Last updated at 7/12/2017, 4:47:57 AM by allAgents

Awards won by Milestone & Collis Ltd

Regional Awards Won by Milestone & Collis Ltd

Individual Branch Awards