The UK's Largest Customer Review Website for the Property Industry
Kingswood Estate Agents (Basildon)
4.1/5, 13 Reviews
77% Recommended
83% sales valuation accuracy
100% letting valuation accuracy
100% sales fee satisfaction
99% letting fee satisfaction
Kingswood Estates is an independent, privately owned Estate Agent providing a high standard of service in all aspects of Residential Sales & Lettings and are Basildon's longest established independent Estate Agents run by Richard Frost M.N.A.E.A and Max Ayres M.N.A.E.A who have over 35 years experience between the
m.
"AVOID this cheating..."
Share On : 
1 Star Review
By : 'Cheating'
Services : Sales(Prospective Vendor/Buyer)
Would you recommend ? : No
Postcode : SS14
15 Jan 2017
People found this helpful2
AVOID this cheating company!!!!!!!! we asked this company to value our property prior to us refurbishing it completely, which they did, recommending that once ready to market we should do an open day with a price in excess of..... to get the best and fastest deal Once complete we asked them to return to value and market the property for us, we had geared the whole thing around an open day viewing but were now told that's not a good idea and a bad way to sell, so trusting their advice we agreed to market the flat in the traditional way. They never marketed with a price in excess of £175k leaving us receiving lesser offers than they advised we should accept but now advised we take an offer of £170k, we went along again with this advice as at least our buyer could offer a quick completion!!!! Months later we are approached by the buyers solicitor saying they had advised him that the LA were going to spend thousands refurbishing the block, plus would need a payment now for works already completed, he wanted us to drop a further £1000.... Not only is this not factual, only possible(I checked with solicitor) apparently this agent was already showing our buyer another property!!!! What a total bunch of underhanded unprofessional crooks this lot are - we have since been advised by another far more professional company that the initial advice of an open day is in fact the best way to sell!! - use a reputable company - wish I had read the reviews first!
Was this helpful?:
By : Richard Frost
30 Mar 2017We have taken time to review your comments and we appreciate your feedback. Further to our investigation into this matter it is clear that you were more than happy with our services up until the point of your buyer withdrawing from the purchase. Our findings are that the purchaser's solicitor received the leasehold pack from Basildon Council. The details in this pack were that the Council were to be undertaking works in the very near future and this would be a cost of approximately £17,000 to the proposed purchaser. This was relayed by the purchaser's solicitor to the purchaser who took several days to consider the position of the purchase and subsequently decided to withdraw. This is no fault of our company and we cannot be considered unprofessional by this happening and certainly do not deserve the comments to which you have made. Can we just add that our company has had some excellent reviews and we are very disappointed that you feel the need to leave a bad review about our company over a situation that was beyond our control and will no doubt be an issue for any future proposed purchaser. We are sorry that you are upset due to the findings and wish you every success in selling your property in the future.
Browse popular links for estate agents, letting agents and properties nearby
Latest Reviews
Kochuthresia
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 83.00% | 100% | £22,000 | £270,000 |
| Lettings | 100% | 99% | £775 | £1,000 |
Review Statistics
| From Landlords | From Tenants | From Vendors | From Buyers | From Other | |||||
|---|---|---|---|---|---|---|---|---|---|
 |  | | | | | | | | |
| 2 | 0 | 3 | 0 | 5 | 1 | 0 | 0 | 0 | 2 |
Areas covered
- SS12
- SS13
- SS14
- SS15
- SS16
- SS6
- SS7
- SS8
Address
Kingswood Estate Agents (Basildon)
The Property Centre, Southernhay, Basildon, Essex
SS14 1ET
01268 521566
Opening Hours
- Monday :
- Tuesday :
- Wednesday :
- Thursday :
- Friday :
- Saturday :
- Sunday :
- 09:00 - 18:00
- 09:00 - 18:00
- 09:00 - 18:00
- 09:00 - 18:00
- 09:00 - 18:00
- 09:00 - 17:00
- Closed
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
Advertise on
- ?Relocation Agent Network
- ?National Homes Network
- ?Move With Us
- allAgents Portal
- ?OnTheMarket
- ?Rightmove
- ?Zoopla
Social Media
Members of
Rankings
Latest Properties
No Property Found
No Property Found
Staffs were really helpful ...
Share On :
5 Star Review
By : 'Kochuthresia'
Branch : Basildon, The Property Centre, Southernhay
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : SS16
18 Jan 2022
People found this helpful0
Staffs were really helpful and supportive throughout my rental process. I strongly recommend kingswood estate agent team as i had a very posive ... Read Full Review
Comments (0)Was this helpful?:
Brilliant ...
Share On :
5 Star Review
By : 'Bianca'
Branch : Basildon, The Property Centre, Southernhay
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : SS15
16 Mar 2020
People found this helpful0
We sold our home with the help of Kindswood and I can honestly say they have been amazing! Steve was a superstar! He was the one that held a 5 people chain togather. When we thought that everything will go belly up he did his magic again and pulled everyone at float. You can tell that he is a pro ... Read Full Review
Comments (0)Was this helpful?:
property ...
Share On :
5 Star Review
By : 'Terry'
Branch : Basildon, The Property Centre, Southernhay
Services : Sales (As a Vendor)
Sold price : £270000
Would you recommend ? : Yes
Postcode : SS16
18 Dec 2019
People found this helpful2
My wife and I used Kingswood Estate Agents to sell a house in Basildon. Although we experienced longer delays than we expected we were always able to speak with Steve Rew, who whould chase the relevant Solicitors from all sides of the transaction and give us a prompt update. All the staff were most ... Read Full Review
Comments (0)Was this helpful?:
letting ...
Share On :
5 Star Review
By : 'happy'
Branch : Basildon, The Property Centre, Southernhay
Services : Letting (As a Owner)
Would you recommend ? : Yes
Postcode : SS14
19 Mar 2019
People found this helpful1
i have used Kingswood for the past 4 years for all my properties and they have been excellent at finding me good tenants. always happy to deal with Harriet and Matt, although all the staff are ... Read Full Review
Comments (0)Was this helpful?:
Excellent ...
Share On :
5 Star Review
By : 'Andrew'
Branch : Basildon, The Property Centre, Southernhay
Services : Letting (As a Tenant)
Rent PCM : £1000
Would you recommend ? : Yes
Postcode : SS14
26 Oct 2018
People found this helpful0
We dealt with Harriet recently and can only say that she was very professional and understanding in some of the issues that we had. Fully recommend Kingswood and especially Harriet. Many ... Read Full Review
Comments on Agent Fees
Fees were as expected
Comments (0)Was this helpful?:
Top Job over the last 5 ...
Share On :
5 Star Review
By : 'Tjlp'
Branch : Basildon, The Property Centre, Southernhay
Services : Letting (As a Owner)
Rent PCM : £775
Would you recommend ? : Yes
Postcode : SS14
10 Apr 2018
People found this helpful0
What can I say, we bought through them initially a buy to let flat which despite being a total difficulty to complete on due to leasehold and other legal aspects, however they persevered through and I was able to purchase even with the sitting Tennant. Long story short they have managed the ... Read Full Review
Comments (0)Was this helpful?:
First class ...
Share On :
5 Star Review
By : 'Sharon'
Branch : Basildon, The Property Centre, Southernhay
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : SS13
10 Apr 2018
People found this helpful0
Highly recommend Kingswood Estate agents, the team are so friendly and professional with amazing knowledge of our local area. From start to finish with contact and support throughout my house sale and finding our dream home. Without you guys im not too sure where we would be. Just want to thank ... Read Full Review
Comments on Agent Fees
Good price for such an excellent service
Comments (0)Was this helpful?:
Amazing ...
Share On :
5 Star Review
By : 'Kieran'
Branch : Basildon, The Property Centre, Southernhay
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : SS14
3 Apr 2018
People found this helpful0
Sold and rented my property through Kingswood Estate Agents, they were all very helpful during this process! Wouldn't use any other agent the service here is definitely five ... Read Full Review
Comments on Agent Fees
Good
Comments (0)Was this helpful?:
AVOID this cheating ...
Share On :
1 Star Review
By : 'Cheating'
Branch : Basildon, The Property Centre, Southernhay
Services : Sales (Prospective Vendor/Buyer)
Would you recommend ? : No
Postcode : SS14
15 Jan 2017
People found this helpful2
AVOID this cheating company!!!!!!!! we asked this company to value our property prior to us refurbishing it completely, which they did, recommending that once ready to market we should do an open day with a price in excess of..... to get the best and fastest deal Once complete we asked them to ... Read Full Review
Comments (1)Was this helpful?:
By : Richard Frost
30 Mar 2017We have taken time to review your comments and we appreciate your feedback. Further to our investigation into this matter it is clear that you were more than happy with our services up until the...
I am writing this review to ...
Share On :
5 Star Review
By : 'Lorraine'
Branch : Basildon, The Property Centre, Southernhay
Services : Sales (As a Vendor)
Sold price : £22000
Would you recommend ? : Yes
Postcode : SS14
11 Nov 2015
People found this helpful0
I am writing this review to say what a outstanding service I have received from Kingswood Estate Agents, especially Matt who I have been dealing with throughout the sale of my property, however whenever I have spoken with any member of the team the service has been of a very professional and high ... Read Full Review
Comments (0)Was this helpful?:
They were absolutely superb ...
Share On :
5 Star Review
By : 'Georgia'
Branch : Basildon, The Property Centre, Southernhay
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : SS14
15 Oct 2015
People found this helpful0
They were absolutely superb with helping me find my first flat! After losing the first one we liked, they have always tried their best to help whenever I rang to ask for new properties, always happy to help and friendly... Thank you ... Read Full Review
Comments (0)Was this helpful?:
Called them to arrange a ...
Share On :
1 Star Review
By : 'jj'
Branch : Basildon, The Property Centre, Southernhay
Services : Letting (As a Prospective Landlord/Tenant)
Would you recommend ? : No
3 Jan 2012
People found this helpful4
Called them to arrange a viewing, i was advised they are only doing them on saturdays. I work on that day so i asked if i could arrange something else and i was simply told if i do go on saturday and it goes it basically tuff luck. Not very good customer service at all!! They should be ... Read Full Review
Comments (0)Was this helpful?:
I have never come across such ...
Share On :
1 Star Review
By : 'fr'
Branch : Basildon, The Property Centre, Southernhay
Services : Sales (As a Vendor)
Would you recommend ? : No
5 Jul 2011
People found this helpful8
I have never come across such serious crooks! Firstly I have been ringing them asking for their manager to resolve an issue and everytime I ring "he's not in the office" or "he's out of the country". I saw a property near the station after christmas and sent ... Read Full Review
Comments (0)Was this helpful?:
1 - 13 of 13 items
No Staff Registered
NaN - NaN of items
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
No procedure set.
Last updated at 7/24/2014, 4:54:45 AM by allAgents
