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East Ham, London E6

1.8/5, 5 Reviews
20% Recommended

0% sales valuation accuracy

100% sales fee satisfaction

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"Shocking, as we were first..."

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1 Star Review

By : 'First'
Services :
Would you recommend ? : No
Postcode : E12

16 Dec 2016
People found this helpful4

Shocking, as we were first time buyers I think Abdul felt we were easy meat. Firstly he informed me that my offer would be looked at more favourably if I used their Mortgage adviser and solicitor. When i enquired with their mortgage adviser, he offered me a rate, when i asked for written confirmation of the rate he said ' I cant put the rate in an email because the market is susceptible to fluctuations so it may change'. When I raised this with the agent they informed me this is standard practice. After doing a simple google search i found out that this practice goes against regulations. From that point onward I demanded that they communicate with me via email only. They were very unhappy about this but agreed in the end. Then later in the process they called me to say that the buyer had been in to their office threatening to pull out of the process because the mortgage offer letter was taking too long. I rushed around trying to obtain what they needed (which took me out of my day) When I dug a little deeper our solicitor was still waiting on information from the seller!!! I highly doubt that this conversation between the seller and the agent actually took place. If you can avoid them I would, hopefully this review will put an end to their highly dubious practices.


Comments on Agent Fees

couldn't comment on the fees as I was a buyer not a seller

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Address

Bairstow Eves
16 Church StreetLondon, Greater London
E6 2JA
020 7305 7338

Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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Bairstow Eves Branches (View All 252)
5* ...

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5 Star Review
UserName

UserName

By : 'Sylwia'
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : E6

28 Apr 2021
People found this helpful0

The team at the East Ham branch were proactive, efficient and extremely helpful throughout the (long) property purchase process. Thank you David, Maria and Ahmed. Highly recommend their... Read Full Review

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Very unprofessional service I ...

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1 Star Review
UserName

By : 'Sultana'
Services : Sales( Prospective Vendor/Buyer )
Would you recommend ? : No
Postcode : E6

25 Nov 2020
People found this helpful2

Very unprofessional service I found them argumentative and rude the manager David spoke very aggressively when making an offer. When buying a property doesn’t mean to behave and Speak in a ill mannered way to hurt someone who’s only called to put in an... Read Full Review

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Shocking, as we were first ...

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1 Star Review

By : 'First'
Services : Sales( As a Buyer )
Would you recommend ? : No
Postcode : E12

16 Dec 2016
People found this helpful4

Shocking, as we were first time buyers I think Abdul felt we were easy meat. Firstly he informed me that my offer would be looked at more favourably if I used their Mortgage adviser and solicitor. When i enquired with their mortgage adviser, he offered me a rate, when i asked for written... Read Full Review


Comments on Agent Fees

couldn't comment on the fees as I was a buyer not a seller

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All was fine, we made a great ...

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1 Star Review
UserName

By : 'Sylvia'
Services : Sales( Prospective Vendor/Buyer )
Would you recommend ? : No
Postcode : E12

28 Nov 2013
People found this helpful3

All was fine, we made a great offer, and the estate agent called us back telling us that the vendor was willing to accept our offer. It came across that it was very likely that we would get it. They only needed us and a couple of the other ones with a good offer to come by their office to get... Read Full Review


What agent could do to change your mind?

He could have stopped pushing us to meet their mortgage brokers and accepted that we had made our mind up to use our bank. He should not have tried to make our meeting with their brokers out to be anything else then a business move. We had absolutely all our papers in order also the bank called them to answer any questions. Don\'t tell me that is not financial approval enough to present the vendor. Very aggressive and arrogant behavior. He should defiantly work on his people skills and be clear about the intentions he got.

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I'm looking to buy a ...

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1 Star Review

By : 'V'
Services : Sales( Prospective Vendor/Buyer )
Would you recommend ? : No
Postcode : E6

13 Sept 2013
People found this helpful3

I'm looking to buy a property and these guys are the most incompetent and unprofessional agents I have ever dealt with. When you talk to them on the phone they talk down to you and treat you like they are doing you a favour by talking to you. 1) Went in to register and arranged to view 5... Read Full Review

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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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Last updated at 11/30/2, 12:00:00 AM by allAgents

Awards won by Bairstow Eves, London E6 2JA