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Central Estate Agents
1.5/5, 6 Reviews
17% Recommended
100% sales valuation accuracy
0% letting valuation accuracy
50% sales fee satisfaction
50% letting fee satisfaction
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"Absolutely awful - the most..."
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1 Star Review
By : 'Kate'
Services : Letting(I am a Tenant)
Rent PCM : £800
Would you recommend ? : No
Postcode : BS8
23 Feb 2017
People found this helpful0
Absolutely awful - the most unprofessional service I have ever received. Throughout the whole process they did not seem to have a clue what they were talking about. We were told we didn't need a guarantor, then asked if we had paid the guarantor fees. Once we had paid the agency fees, we were then asked twice more if we had paid them. They do not seem to have any system for keeping note of what they have done. When we came in to sign the contracts, we were given the most unprofessional service ever - the man we saw handed us the contracts which he had clearly just printed a template off the internet, then when we took the time to read them we were told there was no point in reading them as half of it wouldn't apply to us or be true anyway! He then spoke to someone else on the phone for about 20 minutes completely ignoring us and any questions that we had. We were told initially by CEA we would have the choice of a 6 or 12 month contract, and then this was gone back on and when we went to sign the contract were told it had to be 12 months. They were all very rude about this, we did not feel like valued customers at all.
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Latest Reviews
Richard Mason
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100% | 50% | £0 | £0 |
| Lettings | 0% | 50% | £400 | £3,000 |
Review Statistics
| From Landlords | From Tenants | From Vendors | From Buyers | From Other | |||||
|---|---|---|---|---|---|---|---|---|---|
 |  | | | | | | | | |
| 0 | 0 | 1 | 4 | 0 | 0 | 0 | 1 | 0 | 0 |
Address
Central Estate Agents
52-54 Gloucester Road, Bristol, North Somerset
BS7 8BH
0117 98 92 150
Opening Hours
- Monday :
- Tuesday :
- Wednesday :
- Thursday :
- Friday :
- Saturday :
- Sunday :
- 09:00 - 17:30
- 09:00 - 17:30
- 09:00 - 17:30
- 09:00 - 17:30
- 09:00 - 17:30
- Closed
- Closed
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
Social Media
Rankings
Latest Properties
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Our experience was through ...
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1 Star Review
By : 'No'
Branch : Bristol, 52-54 Gloucester Road
Services : Letting (As a Tenant)
Rent PCM : £3000
Would you recommend ? : No
Postcode : BS5
29 Mar 2023
People found this helpful0
Our experience was through letting a property from CEA in Bristol. After 7 months of inefficiency and bad accounting on the part of this estate agent we finally got our deposit back. Terrible management and communication. Do not touch ... Read Full Review
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Hi The experience was good ...
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4 Star Review
By : 'Richard'
Branch : Bristol, 52-54 Gloucester Road
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : BS5
12 Jun 2022
People found this helpful0
Hi The experience was good they were keen to help we found a 4 bed house no issues we have lived there for 9 months we will be renewing or tenancy agreement for another ... Read Full Review
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Horrible customer ...
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1 Star Review
By : 'Carina'
Branch : Bristol, 52-54 Gloucester Road
Services : Letting (As a Tenant)
Rent PCM : £400
Would you recommend ? : No
Postcode : BS5
12 Jun 2020
People found this helpful0
Horrible customer service. One of the agents has been really racist and rude at the phone shouting when trying to contact them, ignoring my emails and putting excuses to delay the date to pay me back the deposit. Horrible ... Read Full Review
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Such an awful experience, ...
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1 Star Review
By : 'Josef'
Branch : Bristol, 52-54 Gloucester Road
Services : Letting (As a Tenant)
Would you recommend ? : No
Postcode : BS5
19 Feb 2020
People found this helpful0
Such an awful experience, avoid at all costs! Very unresponsive agents and were so rude throughout my time at the house. Lots of issues with the house including leaking bathroom which resulted in part of the ceiling falling down. Despite numerous emails to let them know when the issue was still ... Read Full Review
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Absolutely awful - the most ...
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1 Star Review
By : 'Kate'
Branch : Bristol, 52-54 Gloucester Road
Services : Letting (As a Tenant)
Rent PCM : £800
Would you recommend ? : No
Postcode : BS8
23 Feb 2017
People found this helpful0
Absolutely awful - the most unprofessional service I have ever received. Throughout the whole process they did not seem to have a clue what they were talking about. We were told we didn't need a guarantor, then asked if we had paid the guarantor fees. Once we had paid the agency fees, we were then ... Read Full Review
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We made an offer on a ...
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1 Star Review
By : 'Victims'
Branch : Bristol, 52-54 Gloucester Road
Services : Sales (As a Buyer)
Would you recommend ? : No
Postcode : BS5
11 Jan 2014
People found this helpful1
We made an offer on a property in July '13. Gone through the initial stages I.e finding a solicitor etc. We are first time buyers and were very much out of our depth. Both Cody and Cabbar were initially amiable however tables turned soon after. Both of them are a savvy salesman and had not ... Read Full Review
What agent could do to change your mind?
They could have been honest and told us that they were personally affiliated with this house. We would have been a lot more careful had we known this fact.
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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
