A good experience as they were professional, realistic and knew how to get things done. We had dealings with most of the people in the office and all were reliable and competent. The fact they dealt so closely with Bunn’s solicitors helped us when it was difficult us to get in contact with our... Read Full Review

We’ve recently completed on a house purchase through Heritage Estate Agency. The service was really good, everyone we’ve dealt with has been professional and helpful. We were looking for a quick completion as there were no chains and I believe that we couldn’t have... Read Full Review

Rented our first property with Heritage! Before we came across them the whole renting situation was very stressful, wasn't getting much support but when we found the apartment, everything ran so smoothly and quickly. The whole process was very stress free and the communication was great. Glad... Read Full Review

Jenny went above and beyond to ensure that our move was processed seamlessly. Her response time was impressive and was always on hand to answer any queries. We were also grateful that Jenny relayed information to us clearly and concisely. It was a pleasure working with... Read Full Review

Heritage have managed my propertyfor over two years. I have always found them to be efficient and transparent and feel that they work with the best interests of landlords in... Read Full Review

I have sold, bought and rented out properties through Heritage in Kings Heath. Their friendliness and client centred approach with no unnecessary pressure is a pleasure to experience. Their lovat knowledge is extensive and the advice they have given me has been invaluable. Simply, Heritage is the ... Read Full Review

I rented out my flat via Heritage for around 5 years with no issues with any tenants, the property or Heritage as letting agents. I then more recently sold the property via Heritage and after a first abortive sale, they resold the property quickly and for a price I was happy... Read Full Review

You truly get what you pay for in all things and despite being a bit of a cliche, this is particularly pertinent regarding selling a house. The current rise in online estate agents would have you believe that selling a house is merely a case akin to borrowing someone's eBay account and posting... Read Full Review

Also want to add Jessica. I would highly recommend Heritage estate agents in Kings heath we recieved great advice, support and customer service through the selling and buying process we recently experienced. Fantastic photos from Richard to help showcase our property and wonderful support and... Read Full Review

Where do we begin! It started off with Jessica visiting us for a sales advise talk as we wanted to get our property on the market straight away. We had numerous conversations and meetings with other estate agents around the local area and although Heritage was not based in Moseley we decided to... Read Full Review

I had an excellent service from all at Heritage Estate Agency during my tenancy at one of their managed properties. They were always very courteous, helpful and dealt with any issues promptly. I would highly recommend to anyone thinking of using Heritage Estate Agency in... Read Full Review

I received a very high level of customer service from Heritage during the sale of my property. Rachel O'Hara was instrumental in maintaining the communication link between, the buyer, the solicitors on both sides and myself. I would say that Rachel went above and beyond to ensure that everyone was ... Read Full Review

Excellent Team, after them renting my house for 10 years, they sold it for me, made everything very easy and very reasonable cosy's. top team and lovely to deal with and definitely would use them again. thank... Read Full Review

'We had a great experience with heritage. We have moved many times in the past and this was by far the best service we have had from an agent. We were guided through the process from the very beginning; advice and marketing were excellent and communication was regular and professional and... Read Full Review

Heritage were fantastic in all areas securing a sale. Richard was great in the first meeting and valuation, his photos of the property were impressive. Both Rachel and Vanessa were prompt in responding to emails and phone calls, always friendly and efficient, giving timely advice to me as seller.... Read Full Review

Selling through Heritage has been the most positive experience I have ever had of an estate agency. Due to the nature of the property, selling the house was not straightforward. However Heritage delivered throughout, calmly, patiently and thoughtfully. The asking and selling price reflected the... Read Full Review

Renting through Heritage was a dreadful experience for us as customers. We received very bad customer service on more than one occasion from them. When we reported faults with the property they were not followed up. The property was rented without smoke alarms and when we brought this to their... Read Full Review

I used Heritage to let and manage my property. However, when the tenants stopped paying rent they seemed unaware of this and when I rang up Herigate, I was asked 'What do you want me to do about it?' They were really aggressive with me and totally unhelpful. This was their attitude throughout the ... Read Full Review