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Pembroke, SA71
2.9/5, 13 Reviews
46% Recommended
67% sales valuation accuracy
71% sales fee satisfaction
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"In November 2015, I moved to..."
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1 Star Review
Emma
Emma
By : 'susanbec'
Services : Sales( I bought a property using them)
Would you recommend ? : No
Postcode : SA72
16 Feb 2017
People found this helpful5
In November 2015, I moved to Pembrokeshire to retire. I viewed two properties marketed by West Wales Properties' Pembroke Office. I offered on a property in Ashleigh Gardens off the Upper Lamphey Road in Pembroke and agreed a price of �164,000. I then viewed a property in Pennar, and after an initial offer of �140,000, I agreed a price of �142,000 and proceeded to purchase the Pennar property. West Wales Properties were aware that I was moving 200 miles from the south of England, that I was a single retired pensioner who lives alone. At no point did they offer any advice regarding the two areas, anxious as they were to sell the property on behalf of a local builder. Their unhelpful, passive, non interventive attitude meant that I purchased a property in which I never felt safe and where, for the first time in a lifetime of home owning, I had to contact the local police for support. I might as well have bought a house off the internet! No local knowledge or expertise was made available to me. Six months later I remarketed the house, and, at the second attempt, in January 2017, West Wales Properties sold it for �117,000, a loss of �25,000 to me on what was supposed to have been a long term retirement home. DO NOT USE THESE PEOPLE. They work on the principle that simpering good manners is a substitute for honesty, professionalism, knowledge, and integrity.
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Latest Reviews
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sale | 67.00% | 71.00% | £171,000 | £735,000 |
Address
West Wales Property Services
Harlech House, 5 Main Street, Pembroke, Pembrokeshire
SA71 4JS
01646 680 006
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
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West Wales Property Services Branches (View All 11)
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5 Star Review
By : 'Janet'
Services : Sales (As a Vendor)
Sold price : £180000
Would you recommend ? : Yes
Postcode : SA71
23 Jul 2024
People found this helpful0
This was my first experience of selling a property. Lara Taylor and Sean Griffiths could not have made it easier. Having brought the property twenty two years ago through West Wales Properties I was very pleased to have them market it for me when it became necessary to part with it. I cannot... Read Full Review
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Agent can't be bothered ...
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1 Star Review
By : 'Unhappy'
Services : Sales (Prospective Vendor/Buyer)
Would you recommend ? : No
Postcode : SA71
18 May 2023
People found this helpful1
Sent West Wales Properties an email asking for some help selling my home and no reply after almost 2 weeks!!! I had heard they were useless at customer service but thought I would make my own mind up and I have before I have even started using them. Thank goodness I never put my house on the market ... Read Full Review
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Absolutely awful, ...
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1 Star Review
By : 'Fiona'
Services : Sales (As a Vendor)
Would you recommend ? : No
Postcode : SA61
13 Mar 2023
People found this helpful1
Absolutely awful, unprofessional, and negligent. Use them at your peril. Would not recommend them at all for selling your property, they failed twice and we lost a whole... Read Full Review
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As a property investor West ...
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5 Star Review
By : 'Nicola'
Services : Sales (As a Buyer)
Would you recommend ? : Yes
Postcode : SA73
14 Nov 2022
People found this helpful0
As a property investor West Wales have been excellent. We have bought a couple of properties from them and sold at auction too. Lara Sean and James have been excellent in keeping us informed, knowledgeable and always courteous. They would be our first port of call when selling and... Read Full Review
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I recently purchased a flat ...
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5 Star Review
By : 'Norman'
Services : Land & New Homes (I bought a new property)
Would you recommend ? : Yes
Postcode : SA61
17 Aug 2022
People found this helpful0
I recently purchased a flat with West Wales Properties and I can't thank them enough for being so helpful and patient as a first-time solo buyer! James could not have been more helpful and courteous throughout the process.. Graham was exceptionally supportive and kind too.. Keeping me... Read Full Review
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Positive experience of buying ...
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5 Star Review
By : 'R'
Services : Sales (As a Buyer)
Sold price : £735000
Would you recommend ? : Yes
Postcode : SA73
16 Aug 2022
People found this helpful0
Positive experience of buying a property through West Wales Properties. James at Pembroke and Sean at Milford Haven were helpful and... Read Full Review
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I recently purchased a house ...
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5 Star Review
By : 'will'
Services : Sales (As a Buyer)
Sold price : £171000
Would you recommend ? : Yes
Postcode : SA72
28 Jun 2022
People found this helpful1
I recently purchased a house through James Etheridge at west wales properties Pembroke, James was very helpful and knowledgeable, his flexibility was great and worked around times that suited myself for viewing the property. James answered all questions that I put forward and kept me up to date... Read Full Review
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These are the worst agents I ...
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1 Star Review
By : 'Georgina'
Services : Sales (Prospective Vendor/Buyer)
Would you recommend ? : No
Postcode : SA73
29 Sept 2021
People found this helpful1
These are the worst agents I have dealt with. Firstly we viewed a property that the agent knew nothing about, all questions were given the lame excuse of I don't work from this office, but then he helpfully pointed out there were decent blackberries in the garden, err yes thats because the... Read Full Review
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These are the worst agents I ...
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1 Star Review
By : 'Georgina'
Services : Sales (Prospective Vendor/Buyer)
Would you recommend ? : No
Postcode : SA73
29 Sept 2021
People found this helpful2
These are the worst agents I have dealt with. Firstly we viewed a property that the agent knew nothing about, all questions were given the lame excuse of I don't work from this office, but then he helpfully pointed out there were decent blackberries in the garden, err yes thats because the... Read Full Review
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Absolutely hopeless, i rang ...
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2 Star Review
By : 'Robert'
Services : Sales (Prospective Vendor/Buyer)
Would you recommend ? : No
Postcode : SA68
7 Feb 2020
People found this helpful7
Absolutely hopeless, i rang with the intention of arranging a viewing as i am a buyer. They informed me that they were too busy that day. They didn't ask who i was or anything about my requirements. They came over as being completely indifferent. I am glad that I didn't instruct them to ... Read Full Review
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Our recent experience of ...
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5 Star Review
By : 'Christina'
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : SA72
14 Dec 2018
People found this helpful0
Our recent experience of selling our property with west wales was extremely positive from start to finish they're very professional, helpful, honest and knowledgable Emma Sue gave us a valuation of our property which was positive and we received an offer within 1-2 weeks of going on the... Read Full Review
Comments on Agent Fees
When the final Agent fee bill came we couldn’t fault it The price was good and we were more than happy to pay
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In November 2015, I moved to ...
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1 Star Review
By : 'susanbec'
Services : Sales (As a Buyer)
Would you recommend ? : No
Postcode : SA72
16 Feb 2017
People found this helpful5
In November 2015, I moved to Pembrokeshire to retire. I viewed two properties marketed by West Wales Properties' Pembroke Office. I offered on a property in Ashleigh Gardens off the Upper Lamphey Road in Pembroke and agreed a price of �164,000. I then viewed a property in Pennar, and after an... Read Full Review
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These idiots should not be in ...
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1 Star Review
By : 'Vendor391'
Services : Sales (As a Vendor)
Would you recommend ? : No
Postcode : SA73
21 Jun 2016
People found this helpful5
These idiots should not be in business. No compliance with simple instructions, seem to forget who is paying them, constant lies and deceit to try and stall when they need to. Refusing to do what is asked then coming up with lame excuses to justify. Selling a house can be stressful enough without... Read Full Review
What agent could do to change your mind?
Overpriced, not worth half of what they charge.
Comments on Agent Fees
Overpriced, not worth half of what they charge.
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