Very poor customer service. Fiona is very rude and when they had received my nearly �2,000 for selling my house and it was securely in their bank account, she telephoned me telling me off, telling me my solicitor was in the wrong and talking over me. I asked to talk to her manager but I couldn't as he was just leaving the office and was busy for the next few days. He was not too busy when He was signing me up to sell the house. I was told I would easily get my asking price when I signed, I did not and I took a good sized drop in the asking price, but that was not the issue. The issue was, they were very pleasant, fall over themselves to help attitude whilst signing and then you just feel like a nuisance. Then Fiona actually blocks you from talking to other members of staff. Not a pleasant experience and not as though they got such a high price for the property it was worth been reprimanded and told off like a naughty school child.