R House Lettings

I have been with R-house as a landlord for over 8 years and in that time I would unfortunately have to summarise their service as incompetent and unprofessional. They were ok for the first few years but after that they regularity fell short of their contractual obligations and after increasing frustrations I ended my contract with them. I would avoid using this company. They rarely respond to emails, they never keep you informed of what is happening in your property, they allow tenants to go into arrears and don't transfer rent from tenants to landlords on time. When you do manage to talk to them they inform you they are too busy to deal with your requests. They allowed my property to fall into a poor state and carried out ineffective inspections. I hope others have had a better experience with R-house but I suggest you don't use them.