The UK's Largest Customer Review Website for the Property Industry
The UK's Largest Customer Review Website for the Property Industry

3/5, 12 Reviews
50% Recommended
0% letting valuation accuracy
99% letting fee satisfaction
By : 'Anna'
Services :
Would you recommend ? : No
I was a tenant for homelets last year and have also spoke to a number of people who have had a bad experience with them. All their concerns are is money. Their tenancy agreements DO NOT protect the tenant in anyway and only protect the landlord. They act on complaints and problems that need to be sorted in a childish and UN-professional manner and should not be allowed to let property's out. They try and give any excuse to take your damage deposit away, they are rude and basically a company full of crooks that have no concern for peoples well beings and health. The amount of stories I have heard from people getting ill from the property's homelets have rented out is ridiculous, please don't make the same mistake I once did , do not use homelets!
By : Homelets
8 May 2012We have no record whatsoever of any tenant called Anna. We question if you have the correct letting agent or if you just a sad person with nothing better to do than try to start a sad ficticious slander campaign. However we can answer all alleged complaints as follows :- All tenants are given time to read through their tenancy agreement before signing. The tenancy agreement clearly states that the deposit is covered by the tenancy deposit scheme and the tenant can appeal against any decision if they are not happy about any deduction. The rules and regulations are given to every tenant on commencement of the tenancy agreement together with a tenancy deposit certificate which is required by law. We also issue a full detailed inventory stating the condition and contents of the property at the start of the tenancy. The tenancy deposit scheme will confirm that since the scheme started on the 6th of April 2007 we have had 2 out of 100`s of protected tenancy deposits actually go to a dispute at the end of the tenancy which proves that 99.9% of our deposits are resolved amicably and without the need for arbitration by the tenancy deposit scheme to decide who should get the deposit. Any required repairs are carried out quickly and effectively by qualified tradesmen. We have dealt with 1000`s of tenancies since 1989, have a full complaints procedure and have never received any formal complaint from any of our governing bodies or been the subject of legal action. Conclusion: Shameful way to lie and slander a respectable, responsible, professional letting agent in this ficticious manner.
By : Homelets
8 May 2012We have no record whatsoever of any tenant called Anna. We question if you have the correct letting agent or if you just a sad person with nothing better to do than try to start a sad ficticious slander campaign. However we can answer all alleged complaints as follows :- All tenants are given time to read through their tenancy agreement before signing. The tenancy agreement clearly states that the deposit is covered by the tenancy deposit scheme and the tenant can appeal against any decision if they are not happy about any deduction. The rules and regulations are given to every tenant on commencement of the tenancy agreement together with a tenancy deposit certificate which is required by law. We also issue a full detailed inventory stating the condition and contents of the property at the start of the tenancy. The tenancy deposit scheme will confirm that since the scheme started on the 6th of April 2007 we have had 2 out of 100`s of protected tenancy deposits actually go to a dispute at the end of the tenancy which proves that 99.9% of our deposits are resolved amicably and without the need for arbitration by the tenancy deposit scheme to decide who should get the deposit. Any required repairs are carried out quickly and effectively by qualified tradesmen. We have dealt with 1000`s of tenancies since 1989, have a full complaints procedure and have never received any formal complaint from any of our governing bodies or been the subject of legal action. Conclusion: Shameful way to lie and slander a respectable, responsible, professional letting agent in this ficticious manner.
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Letting | 0% | 99.00% | £420 | £425 |
| From Landlords | From Tenants | From Vendors | From Buyers | From Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 0 | 0 | 6 | 6 | 0 | 0 | 0 | 0 | 0 | 0 |
Homelets Property Management
468 Thornton Road, Bradford, West Yorkshire
BD8 9BS
01274 484000
By : 'Recommend'
Branch : Bradford, 468 Thornton Road
Services : Letting( As a Tenant )
Rent PCM : £425
Would you recommend ? : Yes
Postcode : BD8
I would highly recommend , been with the letting agents over ten years. All repairs are dealt with fast and efficiently. I've had no trouble getting bonds back when changing properties. I've alway found staff caring and helpful and have helped to fine a better property when needed them ... Read Full Review
Fees are very fair
By : 'Disgusted!!!!'
Branch : Bradford, 468 Thornton Road
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : BD1
Home lets were lovely until I moved out and asked for my deposit back, just received an email stating that although iv left the place in a "good and clean" condition that I'm responsible for damages that were NOT their when I left the place the day before! They are even going as far to ... Read Full Review
Give me my deposit back!!!
By : 'Bruno'
Branch : Bradford, 468 Thornton Road
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Well, I've been with Homelets since July 2009 till last month and I do not have anything bad to say, every time I had a problem that was fixed next day maximum, the only problem that it wasn't fixed was the hob but that was on warranty so not Homelets fault. Once, when I was unemployed I've ... Read Full Review
By : furious customer
8 Sept 2013Yeah nice comment their written by someone who clearly works for Homelets fuck off you scumbags. Homelets are horrible people who take advantage of students and do not care about anyone else but them ...
By : 'bad'
Branch : Bradford, 468 Thornton Road
Services : Letting( As a Tenant )
Would you recommend ? : No
They are a bad company, happy to set you up but when you have problems, they fob you off and say they will call you back and never do. When you call them back you get told you dont need to check up on us!. Mistakely thought landlord was also to blame so went to a different property with them, ... Read Full Review
By : 'MR'
Branch : Bradford, 468 Thornton Road
Services : Letting( As a Tenant )
Would you recommend ? : Yes
WAS WITH HOME LETS FOR OVER 12 MONTH AND ALL THAT TIME I HAD NO PROBLEM WITH THE STAFF OR GETTING ANY REPAIRS DONE. ALL THE OTHER COMMENTS ON HERE NUST HAVE BEEN ANOTHER BRANCH COS THE ONE IN BRADFORD ARE VERY POLITE AND ON THE PHONE OR FACE TO FACE. IF I HAD TO MOVE AGAIN I WOULD HAVE NO ... Read Full Review
By : 'MR'
Branch : Bradford, 468 Thornton Road
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Was with home lets for 12 month and had no problem at all thier staff was nice and polite every time they either rung or i called in, the girls in the office could not do enough for you and always made you feel special whaen you spoke to them. I would not hesitate to go back to home lets if i was ... Read Full Review


By : 'Dan'
Branch : Bradford, 468 Thornton Road
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Cannot praise the staff highly enough. From the moment I walked into their office three years ago everyone I have spoken to has been helpful, friendly and knowledgeable. They made the whole moving process so easy and during my three year stay in one of their properties they never bothered me and ... Read Full Review
By : 'Anna'
Branch : Bradford, 468 Thornton Road
Services : Letting( As a Tenant )
Would you recommend ? : No
I was a tenant for homelets last year and have also spoke to a number of people who have had a bad experience with them. All their concerns are is money. Their tenancy agreements DO NOT protect the tenant in anyway and only protect the landlord. They act on complaints and problems that need to be ... Read Full Review
By : Homelets
8 May 2012We have no record whatsoever of any tenant called Anna. We question if you have the correct letting agent or if you just a sad person with nothing better to do than try to start a sad ficticious...
By : 'HappyTenant'
Branch : Bradford, 468 Thornton Road
Services : Letting( As a Tenant )
Would you recommend ? : Yes
No issues with Homelets at all. My application was quick and easy, even though it the first house of my own after moving out of my parents. They even helped advise me on things such as council tax - that I knew absolutely nothing about to start with. Few issues with the house itself that were ... Read Full Review
By : 'tenant'
Branch : Bradford, 468 Thornton Road
Services : Letting( As a Tenant )
Would you recommend ? : No
The company lies about work that it will carry out, it doesn't do it. Only concerned about money, very unhappy and disappointed. A horrific company. Never have any dealings with them. We'll leave as soon as our tenancy is ... Read Full Review
By : Homelets
8 May 2012Is this another ficticious tenant ???? All our repairs are carried out quickly and by professional tradesmen. Why on earth would we ever lie about any work that is needed ? We have no record of...
By : 'gritmonkey'
Branch : Bradford, 468 Thornton Road
Services : Letting( As a Tenant )
Would you recommend ? : No
[[EDIT ORIGINAL START]] This company should be banned from letting out properties. Despite numerous requests to do our five months out of date gas safety check, deal with major damp problems amongst many other serious problems, rotten floor joists, soil stack pipe leaking into cellar etc not one ... Read Full Review
By : Homelets
4 May 2012This tenant is quite simply the tenant from hell and will no doubt be doing the same thing at other properties. We have let 1000`s of rented properties over the last 20 years and have rarely...
By : 'Disgusted'
Branch : Bradford, 468 Thornton Road
Services : Letting( As a Tenant )
Would you recommend ? : No
This company is disgusting... avoid like the plague! After 12 months of complaints, a report to the council private rent sector, a visit from enviromental health and withholding rent for a month the house our family live in has finally been condemed as being a deathtrap. All this company care ... Read Full Review
By : Mags
20 Mar 2012Hello i have been in a similar situation where my house was rented out to me then shortly condemned by the council and homelets were not bothered about my health but refused to give me any of my rent ...
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.