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Costello Lettings

1/5, 10 Reviews
0% Recommended

50% letting valuation accuracy

43% letting fee satisfaction

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"A disgraceful landlord. This..."

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1 Star Review

By : 'Andrea'
Services : Letting(I am a Tenant)
Rent PCM : £500
Would you recommend ? : No
Postcode : DN5

8 Dec 2016
People found this helpful3

A disgraceful landlord. This company owns the house I'm renting. On move in they promised to tidy the jungle garden outside. Clean the inside of the house which they didn't bother to do. Winter came and this house is freezing cold. Undersized gas pipe to the boiler. Radiators single panel and no where near big enough for the rooms. Gas fire capped off. There's a huge hole in it that looks like a hammer has hit it. The roof is leaking. The landlord ( owner) told me if I don't like it move out rather than fix the issues. The problem will move on to someone else. The house electrics have no earth poles connected. Carpets fraying all over the place. Lack of insulation in the loft. There are old unfused round pin sockets in the house. I got told just don't use them. The roof is leaking in the back bedroom which has destroyed my towels and bedding that were in the fitted wardrobe. I've been told if you don't like it you can leave. Not a resolution to the problems. What they promise on their website and what they actually do are tow different thing. This house is in Doncaster and is completely hidden from their website. They haven't returned any calls and the resolution to the repairs are not happening I wouldn't recommend this letting agent at all.


Comments on Agent Fees

Not bad really. About the same as everywhere else.

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Latest Reviews
Performance Statistics
ServicesValuationFeesMin Price of property reviewedMax Price of property reviewed
Letting50%43.00%£500£1,450
Review Statistics
From LandlordsFrom TenantsFrom VendorsFrom BuyersFrom Other
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Address

Costello Lettings
8 Tabernacle WalkBlandford, Dorset
DT11 7DL
01258 455501

Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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Latest Properties

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Discriminatory practices must ...

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1 Star Review
UserName

By : 'Connor'
Branch : Blandford, 8 Tabernacle Walk
Services : Letting (As a Prospective Landlord/Tenant)
Would you recommend ? : No
Postcode : BH1

22 Nov 2023
People found this helpful3

Discriminatory practices must be stopped. One of a number of landlords who will not let me a property - despite the fact that I am willing to pay the entire contract up-front, have 15 years of references and good credit, just because I am sick so would be claiming HB and so don't currently ... Read Full Review

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Tenants stay ...

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1 Star Review

By : 'Brett'
Branch : Blandford, 8 Tabernacle Walk
Services : Letting (As a Tenant)
Rent PCM : £1450
Would you recommend ? : No
Postcode : DT11

16 Aug 2023
People found this helpful3

If I could give this agency 0 stars I would, tenants stay clear! They have treated us terribly and kept a big chunk of our deposit. They tried blaming us for damage and were unbelievably rude to us. They even got annoyed when we went in to ask what was happening to our deposit. Luckily we had ... Read Full Review

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By : Pete Thong

19 Nov 2024

Absolutely appalling letting agency, they care nothing for tenants or future tenants, they don't follow any kind of order or rules towards tenants they put you on a waitlist which you never get...


Tried to evict us paying ...

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1 Star Review
UserName

By : 'Luke'
Branch : Blandford, 8 Tabernacle Walk
Services : Letting (As a Tenant)
Rent PCM : £1100
Would you recommend ? : No
Postcode : DT11

29 Nov 2022
People found this helpful2

Tried to evict us paying tenants during the middle of the first lockdown because we wanted problems in the house addressed. Mould, leaks, broken doors, rubble in the garden, and filth in the kitchen to garage door. When we mentioned to mould we were blamed for not ventilating. This winter we ... Read Full Review

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If I could give a 0 star I ...

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1 Star Review

By : 'MK'
Branch : Blandford, 8 Tabernacle Walk
Services : Letting (As a Prospective Landlord/Tenant)
Rent PCM : £1250
Would you recommend ? : No
Postcode : BH21

15 Jul 2021
People found this helpful0

If I could give a 0 star I would. I had a viewing of a property and after one look at my uniform and the car I turned up in I was denied tenancy. They judged me and I assume expected I couldn’t afford the property or would treat it badly (without asking me my earnings). At the end of the ... Read Full Review

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The kind of people ...

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1 Star Review
UserName

UserName

By : 'Steve'
Branch : Blandford, 8 Tabernacle Walk
Services : Letting (As a Tenant)
Rent PCM : £600
Would you recommend ? : No
Postcode : BH21

2 Oct 2019
People found this helpful3

The kind of people you'd see on Rogue Traders. You will take the house based on location, suitability, and price - and sadly only read this afterwards. They have a small network of people in and around the company who will lie to you, ignore you, and break the law. If you have rented ... Read Full Review

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Not interested in the tenants ...

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1 Star Review
UserName

By : 'Helen'
Branch : Blandford, 8 Tabernacle Walk
Services : Letting (As a Prospective Landlord/Tenant)
Rent PCM : £995
Would you recommend ? : No
Postcode : DT11

18 Jul 2019
People found this helpful0

Not interested in the tenants only getting money out of Landlords. Credit agency they use is appalling. Lost our forever home and they didn't care. Think they are to good for ... Read Full Review

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Money grabbing ...

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1 Star Review
UserName

By : 'LabRat'
Branch : Blandford, 8 Tabernacle Walk
Services : Letting (As a Tenant)
Would you recommend ? : No
Postcode : DT11

15 Dec 2018
People found this helpful0

Advertised a 'newly decorated flat' which hadn't been decorated in 7 years!! Emma Costello did put up the rent price 25% over what the previous agent had it listed for. This is a money grabbing company. Do not touch with a barge ... Read Full Review


Comments on Agent Fees

Extortionate

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Awful agents. Unhelpful, ...

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1 Star Review

By : 'Willow'
Branch : Blandford, 8 Tabernacle Walk
Services : Letting (As a Tenant)
Would you recommend ? : No
Postcode : DT4

21 Apr 2017
People found this helpful6

Awful agents. Unhelpful, don't respond. You have to constantly e mail to get anything done!! I would never recommend. Also failed to admit failings with the property ! Not good at ... Read Full Review

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A disgraceful landlord. This ...

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1 Star Review

By : 'Andrea'
Branch : Blandford, 8 Tabernacle Walk
Services : Letting (As a Tenant)
Rent PCM : £500
Would you recommend ? : No
Postcode : DN5

8 Dec 2016
People found this helpful3

A disgraceful landlord. This company owns the house I'm renting. On move in they promised to tidy the jungle garden outside. Clean the inside of the house which they didn't bother to do. Winter came and this house is freezing cold. Undersized gas pipe to the boiler. Radiators single panel and no ... Read Full Review


Comments on Agent Fees

Not bad really. About the same as everywhere else.

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They were fine but when you ...

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1 Star Review

By : 'JD295'
Branch : Blandford, 8 Tabernacle Walk
Services : Letting (As a Tenant)
Would you recommend ? : No

16 Mar 2016
People found this helpful4

They were fine but when you needed something they were slow to respond and the maintenance team they use were non responsive for a long ... Read Full Review

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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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