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Hampton, hampton TW12

3/5, 26 Reviews
54% Recommended

71% sales valuation accuracy

75% letting valuation accuracy

86% sales fee satisfaction

69% letting fee satisfaction

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"I made the decision to put my ..."

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5 Star Review
UserName

Abigail

By : 'Sarah-Jane'
Services : Sales(I sold a property using them)
Would you recommend ? : Yes
Postcode : TW12

30 Nov 2016
People found this helpful1

I made the decision to put my house on the market earlier in the year and asked a number of the most popular local agents over to give me a valuation. I received a number of prices, some reaching ridiculous levels, but decided Dexters seemed the most reliable after giving lots of evidence to reinforce their price. Abigail seemed very genuine and knowledgeable and I felt very safe in her hands, which as a lady on my own was extremely comforting. The team where fantastic from start to finish! The sale wasn't easy with lots of bumps in the road, but Abigail and her team really looked after me and I couldn't recommend them enough. Yes, they aren't the cheapest, but you definitely get what you pay for.


Attached Files

    Comments on Agent Fees

    For the work and hours they put in it's money well spent!

    Was this helpful?:

    By : Marilyn

    30 Nov 2016

    Dear Sarah-Jane, Thank for you for taking the time to leave your review regarding our Hampton office. We are very happy to hear that Abigail and her team achieved you a successful sale. We pride ourselves on giving a five star service and we are delighted to hear that we delivered this for you. We would love the opportunity to be of assistance again in the future and we wish you well. Kind regards, Marilyn, Head of Customer Relations.


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    Latest Reviews
    Performance Statistics
    ServicesValuationFeesMin Price of property reviewedMax Price of property reviewed
    Sales71.00%86%£180,000£915,000
    Lettings75%69%£880£1,800
    Address

    Dexters
    93 Station Roadhampton, Greater London
    TW12 2BD
    020 8255 7777, 020 8255 8899

    Services offered
    • Sales
    • Lettings
    • Block Management
    • Surveys
    • Conveyancing
    • Mortgage Advice
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    Latest Properties

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    Dexters Branches (View All 70)
    Jess helped me get my offer ...

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    5 Star Review
    UserName

    By : 'Ed'
    Services : Sales (As a Buyer)
    Would you recommend ? : Yes
    Postcode : TW13

    13 Sept 2024
    People found this helpful0

    Jess helped me get my offer agreed on my dream flat. Couldn't be happier! Thank you... Read Full Review

    Comments (0)Was this helpful?:
    Modern theives, I ...

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    1 Star Review

    By : 'Mike'
    Services : Letting (As a Prospective Landlord/Tenant)
    Rent PCM : £1800
    Would you recommend ? : No
    Postcode : TW12

    20 Nov 2023
    People found this helpful1

    Modern theives, I haven't viewed the property, I havent sign any aggrement, I havent sign any forms but they widraw £430 they said its their payment for wasting their time. They sold my personal information to a bad not reputable with bad reviews third party... Read Full Review

    Comments (2)Was this helpful?:

    By : Lucy

    11 Jul 2024

    Dear Mike, I am sorry to read your 1* review. I am unable to locate you on our database. If you could provide us with more information at customerrelations@dexters.co.uk. I can look into this further ...

    This is my first time using ...

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    5 Star Review
    UserName

    By : 'Lavinia'
    Services : Letting (As a Tenant)
    Would you recommend ? : Yes
    Postcode : TW16

    14 Jul 2021
    People found this helpful0

    This is my first time using Dexters. We are locating back to Surrey from the USA and both Sarah & Hannah have been wonderful in helping us achieve this. Prompt replies, polite, very helpful, they made our move possible, eternally grateful. I would recommend them to anyone moving or renting ... Read Full Review

    Comments (1)Was this helpful?:

    By : Evie Fisher

    26 Jul 2021

    Dear Lavinia. We are pleased to read you received a five star service from Sarah and Hannah in our Hampton office. The team will be thrilled to read your review and we hope that we can assist you...

    Martin English was amazing! ...

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    5 Star Review
    UserName

    By : 'Sally'
    Services : Sales (As a Vendor)
    Sold price : £915000
    Would you recommend ? : Yes
    Postcode : TW12

    7 Oct 2020
    People found this helpful0

    Martin English was amazing! He was so interested in my property and really took note of everything I said about the benefits and features. It truly felt like he was invested in doing the best possible job. He’s warm, approachable and genuine. I couldn’t recommend him highly... Read Full Review

    Comments (1)Was this helpful?:

    By : Sarah Tranter

    1 Dec 2020

    Dear Sally, Thank you for your five star review. I am pleased to hear that you have had a great experience with Martin and will ensure that your comments are passed onto both Martin and his Manager....

    I have used them as my ...

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    1 Star Review

    By : 'Ben'
    Services : Letting (As a Owner)
    Would you recommend ? : No
    Postcode : TW3

    20 Aug 2020
    People found this helpful0

    I have used them as my property Managing agents for years and whilst keen to profiteer out of maintenance issues were otherwise not bad; until I asked them to assist another Estate Agent by giving them access to market my property (Dexters wanted excessive sales marketing fees and were not to be... Read Full Review

    Comments (0)Was this helpful?:
    Highly ...

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    5 Star Review
    UserName

    By : 'Samvel'
    Services : Letting (As a Tenant)
    Would you recommend ? : Yes
    Postcode : TW16

    1 Nov 2019
    People found this helpful0

    Highly recommend these agents. Always very professional and ready to help however they can. Matt Brooks and Joanna Dear in particular have been amazing with us and we couldn't be happier with... Read Full Review

    Comments (0)Was this helpful?:
    Great ...

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    5 Star Review

    By : 'Gill'
    Services : Letting (As a Owner)
    Rent PCM : £1300
    Would you recommend ? : Yes
    Postcode : KT8

    25 Mar 2019
    People found this helpful0

    Dexters kept in touch with me weekly regarding the letting of my property and have dealt with my queries in a professional, friendly manner. Daniel, Megan, Rob and Tobi have been a pleasure to deal with. I would recommend Dexters... Read Full Review


    Comments on Agent Fees

    Fees appropriate to the level of service given

    Comments (0)Was this helpful?:
    Nasty, money grabbing and ...

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    1 Star Review

    By : 'Tenant'
    Services : Letting (As a Tenant)
    Rent PCM : £1500
    Would you recommend ? : No
    Postcode : TW12

    3 Jan 2018
    People found this helpful31

    Nasty, money grabbing and greedy estate agents I would never ever use them again. I rented a property through them last year. It was a fixed 2 year contract. They asked me to break the contract as the landlord was going through some "personal" stuff. In good faith, I agreed to it. The... Read Full Review


    Comments on Agent Fees

    Agent fees is okay.

    Comments (1)Was this helpful?:

    By : Marilyn

    12 Feb 2018

    Dear Sir/Madam, I am concerned to read your review and we would value the opportunity to discuss this with you. If you could contact me at customerrelations@dexters.co.uk and provide me with more ...

    We sold and bought through ...

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    4 Star Review

    By : 'The'
    Services : Sales (As a Vendor)
    Sold price : £850000
    Would you recommend ? : Yes
    Postcode : TW12

    5 Oct 2017
    People found this helpful1

    We sold and bought through Dexters. During the whole process we felt supported, listened to and well informed. Our emails were always answered and our phone calls returned swiftly. The staff worked very hard and as a team, fully communicating with each other. Which is extremely reassuring when... Read Full Review


    Comments on Agent Fees

    We managed to negotiate a rate that was somewhere in the middle.

    Comments (1)Was this helpful?:

    By : Marilyn

    17 Oct 2017

    Dear The Clarks, I am writing to say thank you for your kind comments about the service you received from our Hampton Office. We really appreciate you taking the time to post this review as...

    We have been with Dexters for ...

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    5 Star Review
    UserName

    By : 'Susan'
    Services : Letting (As a Owner)
    Would you recommend ? : Yes
    Postcode : TW12

    29 Jun 2017
    People found this helpful0

    We have been with Dexters for a number of years now and we are very pleased with their service. They take care of the property and the required repairs and ensure that the rent is paid on time! Craig only recently became our Account Manager, and find him very helpful and a pleasure to deal with.... Read Full Review


    Comments on Agent Fees

    Our fees are good.

    Comments (1)Was this helpful?:

    By : Marilyn

    30 Jun 2017

    Dear Susan, Thank you very much for your great review regarding our Hampton Office. Feedback is very important to us and we appreciate you taking the time to post this. I would like to wish you ...

    I have been letting with ...

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    4 Star Review
    UserName

    By : 'Mark'
    Services : Letting (As a Owner)
    Would you recommend ? : Yes
    Postcode : TW12

    26 Jun 2017
    People found this helpful0

    I have been letting with Dexters since 2004 and my property has not been empty for one day. the Management team look after the property extremely well and keep me well informed. my only complaint is that for the first 10 years my property managers remained the same but in the last 4 years I have... Read Full Review


    Comments on Agent Fees

    The Fees for letting are pretty standard

    Comments (1)Was this helpful?:

    By : Marilyn

    27 Jun 2017

    Dear Mark, Thank you very much for your great review regarding our Hampton Office. Feedback is very important to us and we appreciate you taking the time to post this. I would like to wish you...

    Craig manages our property on ...

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    5 Star Review
    UserName

    By : 'Andy'
    Services : Letting (As a Owner)
    Would you recommend ? : Yes
    Postcode : TW16

    22 Jun 2017
    People found this helpful0

    Craig manages our property on our behalf whilst we live overseas in Singapore. With the distance and time difference its important for us to have a reliable manager that delivers the excellent service that craig does. he is prompt to reply to questions and emails and handles and relays tenants... Read Full Review

    Comments (1)Was this helpful?:

    By : Marilyn

    23 Jun 2017

    Dear Andy, We are delighted to read that our Hampton Office achieved our aim of delivering a five star service. Thank you for taking the time to leave your review. We wish you all the best for the ...

    It is my pleasure to evaluate ...

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    5 Star Review
    UserName

    By : 'Kathleen'
    Services : Letting (As a Owner)
    Would you recommend ? : Yes
    Postcode : TW16

    2 Jun 2017
    People found this helpful1

    It is my pleasure to evaluate Craig Cox's performance as property manager of 98 Thames Street, Sunbury-on-Thames. Since I am the owner of this property living in the USA, it is essential that I have a reliable and dependable manager in the UK. I am happy to report that Craig has successfully... Read Full Review


    Comments on Agent Fees

    This agent's fees are satisfactory.

    Comments (0)Was this helpful?:
    Renting our property through ...

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    5 Star Review
    UserName

    By : 'Marcus'
    Services : Letting (As a Owner)
    Rent PCM : £1200
    Would you recommend ? : Yes
    Postcode : TW12

    1 Jun 2017
    People found this helpful1

    Renting our property through Dexters has proven to be the right decision. We've had great tenants, received the rent promptly each month and have been kept informed of any repairs and upkeep needed and these have been dealt with by local tradesmen organized by Dexters. Craig Cox has been an... Read Full Review

    Comments (1)Was this helpful?:

    By : Marilyn

    6 Jun 2017

    Dear Marcus, Thank you for your review regarding your experience with our Hampton Office. I am delighted to read that we have achieved our aim of delivering a five star service. I would like...

    I cannot thank the staff at ...

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    5 Star Review

    By : 'Priory_Girl'
    Services : Sales (As a Vendor)
    Would you recommend ? : Yes
    Postcode : TW12

    30 Nov 2016
    People found this helpful1

    I cannot thank the staff at Dexters in Hampton enough! We were struggling to sell our home in the area for a matter of months until we received some mail regarding 'a fresh approach' and, I couldn't stress enough, how well their approach worked! They managed to find us a buyer within 10 days of... Read Full Review


    Comments on Agent Fees

    good

    Comments (1)Was this helpful?:

    By : Marilyn

    30 Nov 2016

    Dear Madam, Thank you for taking the time to leave your review regarding our Hampton Office. We are pleased to hear that our five star service achieved you a successful sale. We pride...

    I made the decision to put my ...

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    5 Star Review
    UserName

    By : 'Sarah-Jane'
    Services : Sales (As a Vendor)
    Would you recommend ? : Yes
    Postcode : TW12

    30 Nov 2016
    People found this helpful1

    I made the decision to put my house on the market earlier in the year and asked a number of the most popular local agents over to give me a valuation. I received a number of prices, some reaching ridiculous levels, but decided Dexters seemed the most reliable after giving lots of evidence to... Read Full Review


    Attached Files
    • Icon

    Comments on Agent Fees

    For the work and hours they put in it's money well spent!

    Comments (1)Was this helpful?:

    By : Marilyn

    30 Nov 2016

    Dear Sarah-Jane, Thank for you for taking the time to leave your review regarding our Hampton office. We are very happy to hear that Abigail and her team achieved you a successful sale. We...

    We are selling our home and ...

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    1 Star Review
    UserName

    By : 'Dan'
    Services : Sales (Prospective Vendor/Buyer)
    Sold price : £810000
    Would you recommend ? : No
    Postcode : TW12

    3 Nov 2016
    People found this helpful41

    We are selling our home and what was promised before we signed the agreement and what is being delivered is chalk and cheese. Beware this group as they are bottom feeders and sell only on price. The Director, Abigail Mailk also has a bad memory on what was said before we signed up! Caveat... Read Full Review


    Comments on Agent Fees

    ok, we paid a premium, but definitely not a quality service.

    Comments (0)Was this helpful?:
    I would give a minus if I ...

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    1 Star Review

    By : 'AngryWithTheAgent'
    Services : Letting (As a Tenant)
    Would you recommend ? : No
    Postcode : TW1

    6 Oct 2016
    People found this helpful39

    I would give a minus if I could. The agent treated the tenant like nothing. We had an issue with the light bulb in the bedroom that could not be changed. I wrote an email a month ago to the agent who was dealing with us. He totally ignored the email for weeks a month. Then I posted an general email ... Read Full Review


    Comments on Agent Fees

    Just like other agency. But totally not worth the money.

    Comments (1)Was this helpful?:

    By : Marilyn

    18 Nov 2016

    Dear Sir/Madam, Thank you for your feedback and I am sorry to hear you have not been happy with the service provided. If you could email me directly with further information at...

    These agents are utterly ...

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    1 Star Review

    By : 'Alimans'
    Services : Letting (As a Tenant)
    Rent PCM : £13
    Would you recommend ? : No
    Postcode : TW16

    10 Mar 2016
    People found this helpful46

    These agents are utterly appalling, i advise you stay well clear and i agree they are all out for the landlord in every way. We recently checked out of a property they were supposingly managing which was filthy, very poorly decorated, we lived there 3 years and left if spotless and decorated... Read Full Review


    What agent could do to change your mind?

    Bad


    Comments on Agent Fees

    Bad

    Comments (1)Was this helpful?:

    By : Marilyn

    31 Mar 2016

    Hello, I am really sorry to hear that you have been unhappy with the service provided by our Dexters Hampton Lettings branch, which is part of the Thamesview group. I am head of Customer...

    He failed to organise a ...

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    1 Star Review
    UserName

    By : 'Alan'
    Services : Letting (As a Tenant)
    Would you recommend ? : No
    Postcode : KT89

    17 Jul 2015
    People found this helpful119

    He failed to organise a cleaner to clean the bathroom and my daughter Caroline could not sleep at the flat as the toilet was a disgusting mess, he couldn't care less about the situation and merely said the cleaners will come tomorow, this guy is not fit to do the job that he is being paid... Read Full Review


    What agent could do to change your mind?

    The agent failed to have the bathroom cleaned and the toilet was a disgusting mess, my daughter is trying to get an emergency plumber to change the toilet seat

    Comments (1)Was this helpful?:

    By : Marilyn

    7 Aug 2015

    Dear Mr Howard I hope that having contacted us directly regarding this matter and, although we appreciate it was not a good start to the tenancy, that you felt this matter was dealt with to your...

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