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York, YO1
1/5, 7 Reviews
0% Recommended
0% letting valuation accuracy
0% letting fee satisfaction
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"We have had nothing but..."
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1 Star Review
By : 'trillian12'
Services :
Would you recommend ? : No
28 Mar 2012
People found this helpful7
We have had nothing but issues with Countrywide in York, who now seem to have changed names to Bridgfords but are still part of Countrywide. When we moved in we paid nearly £500 in fees, on top of our deposit and first months rent. We got to the office to make the payment and they told us they had accidentally added up the fees wrong and we actually owed them another £120, we were first time tenants, both myself and partner young and wet behind the ears. Throughout the entire initial process the staff were nothing but accommodating and helpful every step of the way. All this soon changed when they had got our money, and they completely switched off. it took over two weeks to replace a broken washing machine and we have had no heating because even though I have advised that the storage heater in the bedroom does not work at leasat three times, nothing has ever been done to rectify this. In December just gone we had to pay another £125 to rearrange our tenancy agreement because apparently they can't do a rolling contract, we paid this in good faith and were served with a section 21 with two months notice, because the land lady wanted to sell the property even though we were supposed to be there for at least six months. I cannot begin to explain how let down I feel by this company and how much I feel like we have been taken for a ride, it is disgusting that they are able to get away with what they do, and it has caused no end of stress and ill feeling. I would urge anyone that is thinking of going with this company to reassess their options and find somewhere else or someone else to go with.
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Oliver J. Campbell
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Letting | 0% | 0% | £400 | £1,850 |
Address
Countrywide Residential Lettings
37 Micklegate, York, Yorkshire
YO1 6JH
01904 652158
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
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Countrywide Residential Lettings Branches (View All 102)
They don't understand ...
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1 Star Review
By : 'Yogita'
Services : Letting( Property Management )
Rent PCM : £800
Would you recommend ? : No
Postcode : YO1
1 Jun 2021
People found this helpful0
They don't understand urgency of an isssue They take a long time to fix any thing. Reported an issue on Friday about kitchen sink not working. Was provided details that plumbing work is assigned to some. Company called eden heating and plumbing. Both property managers are on holiday and no ... Read Full Review
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Flagrant Incompetence From ...
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1 Star Review
By : 'C.D.R.'
Services : Letting( As a Tenant )
Rent PCM : £1200
Would you recommend ? : No
Postcode : YO19
15 May 2021
People found this helpful1
If you are unfortunate enough to have rented a residential property through Bridgfords/Countrywide, make sure you read the Tenancy Act 2019 and know your rights, because they will try to rip you off at every opportunity. From experience, they charge vast amounts for an Fixed Term tenancy renewal,... Read Full Review
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Absolutely ...
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1 Star Review
By : 'Ruth'
Services : Letting( As a Tenant )
Rent PCM : £1850
Would you recommend ? : No
Postcode : YO41
25 Nov 2020
People found this helpful0
Absolutely shocking......unhelpful and unprofessional. Delayed response times to emails and lack of response to repair alerts. Would not recommend... stay... Read Full Review
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THIEVES - Quick to take you ...
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1 Star Review
By : 'Oliver'
Services : Letting( As a Tenant )
Rent PCM : £400
Would you recommend ? : No
Postcode : YO31
1 Jul 2020
People found this helpful2
THIEVES - Quick to take you on as a tenant, however wont return full deposit amount due to the room needing "dusting in some places". Absolute... Read Full Review
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By : Charlotte
12 Sept 2020Same thing happened to us! We paid £900 total deposit and they were taking £600 for “missing items and cleaning fees”. One of the missing items they said we took was a half...
I want to give a Zero ...
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1 Star Review
By : 'Vom'
Services : Letting( As a Tenant )
Rent PCM : £625
Would you recommend ? : No
Postcode : YO30
17 Apr 2019
People found this helpful0
No service at all. They just want your money. We paid the final month rent, and in the middle of the month, we were asked to move out of the property. They promised to return the overpaid rent, but then refused to do that and claimed the property manager left the company and there is no relevant... Read Full Review
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We have had nothing but ...
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1 Star Review
By : 'trillian12'
Services : Letting( As a Tenant )
Would you recommend ? : No
28 Mar 2012
People found this helpful7
We have had nothing but issues with Countrywide in York, who now seem to have changed names to Bridgfords but are still part of Countrywide. When we moved in we paid nearly £500 in fees, on top of our deposit and first months rent. We got to the office to make the payment and they told us they had ... Read Full Review
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Just called up to ask about a ...
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1 Star Review
By : 'Catherine'
Services : Letting( As a Prospective Landlord/Tenant )
Would you recommend ? : No
18 Aug 2011
People found this helpful7
Just called up to ask about a property and asked for information for the fee's involved... £150 for the tenancy agreement £75 pp for a credit check £90 admin fee £50 for something else, I stopped the guy on the phone from talking at this stage! £440 for fee's?!?!?! No wonder that house is... Read Full Review
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By : Minotaur 2012
15 May 2012Catherine You can. Just contact the Land Registry, on line, and for £4 you can get the n/a of the owner of the property who is presumably the...
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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
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