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The UK's Largest Customer Review Website for the Property Industry

3/5, 10 Reviews
44% Recommended
50% sales valuation accuracy
100% letting valuation accuracy
86% sales fee satisfaction
86% letting fee satisfaction
By : 'mr'
Services : Letting(I am a Landlord / Landlady)
Would you recommend ? : Yes
Postcode : NN14
Hi Sorry I forgot to send this through. I should have as Pattison Lane have been very good. You've been brilliant at taking over the management of 5 Oak Tree Close and handling the transition from a previous agent in spite of their best attempts to make things awkward eg not passing over keys. You also kept in touch very efficiently regarding the new purchase and when that would be available to market. And when I finally did complete you were ready with viewings the day I brought the keys - a direct result of your proactive marketing of the property. Whenever I've had a question you've either known the answer or have come back promptly with the answer. Much better to admit you're not sure or don't know something rather than making something up - which I've experienced from various people at other agents. On the Sales side Pattison Lane has also been by far my best experience with an estate agent. You were open, honest and extremely thorough, including the researching the full chains of various buyers. The chain investigation was something I'd just not had from previously and this really set you apart. Your professionalism helping my understanding of the process when I was looking to purchase a house from you was pivotal in taking my house sale away from the other agent to move it over to Pattison Lane. Long may your good work continue and thanks for all your help and that of Pattison Lane.
happy with the fees
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 50.00% | 86% | £195,000 | £195,000 |
| Lettings | 100% | 86% | £825 | £2,000 |
| From Landlords | From Tenants | From Vendors | From Buyers | From Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 2 | 0 | 1 | 1 | 0 | 2 | 1 | 0 | 0 | 3 |
Pattison Lane Estate Agents
68-70 Gold Street, Kettering, Northamptonshire
NN16 8JB
01536 514937




By : 'David'
Branch : Kettering, 68-70 Gold Street
Services : Letting (As a Prospective Landlord/Tenant)
Would you recommend ? : No
This must be the worst estate agent I have dealt with I am currently looking a property to rent I rang pl about a bungalow to be told that the property had been earlier that day. That wasn't a problem I was told the I wanted they would contact me any thing came up rent so I said that would be ... Read Full Review
By : 'Dave'
Branch : Kettering, 68-70 Gold Street
Services : Property Management (They manage our building)
Rent PCM : £2000
Would you recommend ? : No
Postcode : NN15
If you really want to know what awaits you, go ahead. You are assured of a nightmarish experience- Guaranteed! Pattison Lane is only loyal to your money and exploit you until the ... Read Full Review
By : 'Leonidas'
Branch : Kettering, 68-70 Gold Street
Services : Letting (As a Tenant)
Would you recommend ? : No
Postcode : NN16
Been with patison lane Kettering from 2017 until yesterday Always very professional staff and always happy to help their tenants on any issues Never had any ... Read Full Review

By : 'Dr'
Branch : Kettering, 68-70 Gold Street
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : NN15
This is Dr. AHMED, I was wondering for the last one month for house renting mission it seems to me a nightmare, then luckily, I got connected with KATIE DARBY ,She made this journey so smooth and comfortable I never expected. I am thankful she is a wonderful human being, thorough professional, ... Read Full Review
By : 'Unhappy'
Branch : Kettering, 68-70 Gold Street
Services : Sales (Prospective Vendor/Buyer)
Would you recommend ? : No
Postcode : NN14
Trying to buy a house through estate agents pattison lake is like running through deep mud, they are the worst estate agents I have ever spoken to. Tried to offer a bid on a house, don't know if they contacted the owners, they never got back to me. After quite some time we were looking ... Read Full Review


By : 'Julia'
Branch : Kettering, 68-70 Gold Street
Services : Letting (As a Owner)
Rent PCM : £825
Would you recommend ? : Yes
Postcode : LE16
Katie and Rebecca always willing to tailor their service to our needs.Prompt finding tenants and completing paperwork.We are happy as returning costumers to call or e mail whenever we need ... Read Full Review
By : 'tom'
Branch : Kettering, 68-70 Gold Street
Services : Sales (As a Vendor)
Would you recommend ? : No
Postcode : NN15
Pattison lane, the worst estates agents in Kettering, they are slow, lazy & arrogant! do not use them, you have been warned,,, do not use ... Read Full Review

By : 'Catherine'
Branch : Kettering, 68-70 Gold Street
Services : Sales (As a Buyer)
Would you recommend ? : Yes
Postcode : NN14
Great sales team, very helpful and informative. Informed me of suitable properties, but not too pushy. Tom also provided a great mortgage ... Read Full Review
By : 'mr'
Branch : Kettering, 68-70 Gold Street
Services : Letting (As a Owner)
Would you recommend ? : Yes
Postcode : NN14
Hi Sorry I forgot to send this through. I should have as Pattison Lane have been very good. You've been brilliant at taking over the management of 5 Oak Tree Close and handling the transition from a previous agent in spite of their best attempts to make things awkward eg not passing over keys. ... Read Full Review
happy with the fees

By : 'Mr'
Branch : Kettering, 68-70 Gold Street
Services : Sales (As a Vendor)
Sold price : £195000
Would you recommend ? : No
Postcode : NN16
Bought and sold houses many times in my life but have to say, this last episode was the worst ever. This biggest complaint is that they just don't call or return calls giving me the impression that they just don't care - we are just a number to them not a client. Phil Lane is very false and ... Read Full Review
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Last updated at 10/24/2016, 8:55:44 AM by allAgents