Brian Thomas

I will not suggest anyone go through this company. We had an offer accepted by the seller through this company and when we had our mortgage done and solicitors were working on the case, all of a sudden we heard that seller was not willing to sell the property for medical reasons, But when i checked ... Read Full Review

About the most untrustworthy person I have had the pleasure in meeting, would do better deals for cash as opposed to going through 'the bank', have used another agent where 'cash' was never ... Read Full Review

I'm writing on behalf of Justice For Tenants, a Not-For-Profit Tenant's Rights Organisation. We are in the process of advising and helping tenants who are having trouble recovering their deposit from properties managed by Brian Thomas Limited. Please do not hesitate to get in touch with us if ... Read Full Review

I moved into one of the properties for rent with Brian Thomas few months ago, so far so good.. my flat is lovely and so is the landlord (don't judge a book by its cover) When I initially came in the office a guy called Jack was very welcoming as so was Mr Lane, I was shown two properties with ... Read Full Review

I am a previous tenant and found this agency to be one of the most helpful, I have been renting for 10 yrs now and in my experience i have come across some agencies that are shocking beyond belief! from the day I walked in off the street randomly into Brian Thomas they have been nothing but ... Read Full Review

Absolutely shocking service. No more than an unprofessional, rude, bully. Given misinformation about the end of tenancy and in dispute about return of deposit. Had been good ttenants and looked after the property, only to be accused of not cleaning it. Reported maintenance issues on multiple ... Read Full Review

Absolutely terrible! I don't even know where to begin with how awful this letting agency really is. They are rude, unhelpful and nefarious. From my experience they are simply money-grabbing crooks, being knowingly uncooperative and even deceitful. They have often pretended not to have any ... Read Full Review

Do not rent from these crooks! They treated me very badly and did not return my deposit for many months. I had to obtain a statutory declaration to get it back. They were rude and unhelpful telling me I was a 'silly girl and I did not understand' when I told them I would report them and get my ... Read Full Review

Very shady. We found this out when we moved out and wanted to get our deposit back from DPS. It turned out that someone from Brian Thomas had called DPS and pretended to be one of my housemates and released our deposit to themselves. We tried citizens advice and called the police, but they said our ... Read Full Review

This letting agent is really slack letting tenants know before they send gas checks people round with keys -a missed phone call from an unknown number, the gas inspector's number, minutes prior to visit apparently counts as notifying ... Read Full Review

Through Brian Thomas I was able to find the best en suite I have seen during my search, at the best price with the best landlord ever. Never judge a book from the cover; I can only say thank you to John, the agent I dealt with on the day that by chance I walked through their door. I am ... Read Full Review

What a disgusting, foul-mouthed and ignorant man. He is truly representative of this grubby little agency. I went in to discuss the condition of the property and was told to "F Off" by this unsavoury character. I now have to resort to legal action Yes, this agency has a lot of ... Read Full Review

The worst agent ever. Always they promise to come and help with the problems i have but only promises. Avoid them otherwise you will suffer as i ... Read Full Review

Before rent a house, and when you pay them rent, they are very friendly that is true. But when there is maintence problem in the propeety, they bever bothered it. they never cared about the living conditions! and just asking the money money all the time. and they never respected tenants because ... Read Full Review

After noticing a very interesting property on their website I booked a viewing for Saturday morning at 12 pm; I was the first person to view the flat therefore I was told by the estate agent called John that if I liked the property I had to put an holding deposit down to secure it. The flat was ... Read Full Review

Horrible! I can't recomment this estate agency. They lied to us several times, we had to pay more ( for the time we were not living at this house) even when they ensured us previously that we won't have to. Cockroaches, bedbugs everywhere, very dirty backyard and interior. I want to warn ... Read Full Review

As ex tenants we would recommend steering well clear of Brian Thomas estate Agent. They breeched the contract (lease) by entering our property without notice and left items behind/lights on/ things moved. When asked if they had been in our house the office did not know so we had to change the ... Read Full Review

Fantastic service from Brian Thomas. We've been renting our properties through this agent for a number of years and can't find any fault. Thank ... Read Full Review

Before rent a house or buy, they are very friendly that is true. But when you decide to move off and when time come to pay the deposit back, they change. they are making lots of problem for dont pay the deposit back. my tenancy finished end of march and i have trouble for the deposit now. So they ... Read Full Review

I don't think you can believe a word they say. Found them to be untrustworthy and would say they are best ... Read Full Review