The UK's Largest Customer Review Website for the Property Industry
Stoke-on-Trent, Stoke on Trent ST1
3.8/5, 17 Reviews
76% Recommended
100% sales valuation accuracy
100% letting valuation accuracy
100% sales fee satisfaction
73% letting fee satisfaction
At Goodchilds, we understand that selling or letting your home can be one of life’s most exciting yet stressful times. That is why you will have your own negotiator to help guide and advise you throughout the process. We understand that keeping in touch is vital so we have made a commitment to keep in touch with o
ur vendors every 7 days with a ull update on the marketing process.
From our Stoke-On-Trent branch, located in Hanley, we deal with a range of areas from ST1 through to ST12. We offer a range of services which include; Residential Sales, Residential Lettings, Property Management, Mortgage Advice and Auctions so we are equipped to deal with all aspects of the residential sales and lettings process.
When we value a property, it is paramount that we give sellers a figure that reflects the true market worth. When on a marlket appraisal we consider the local market conditions, recent sale prices, buyer activity and what similar properties are being marketed at to ensure you receive the best price possible in the quickest time frame.
We are regular winners at the national ‘Estate Agency of the Year Awards’ and have been recgonised on many occasions since first entering the awards in 2008.
To ensure maximum exposure to the market, we provide high quality photographs and floor plans on all of our sales and lettings listings. You can be confident our proactive approach, ensures that we connect the right buyer/tenant with the right property. We offer the following:
• No Sale / No let no fee on all properties
• No set up fees for sales or lettings
• Floor Plans
• Far reaching internet presence on several property websites
• Accompanied viewings
• SMS text and email alerts on new properties
• Large computerised buyer database
• Genuine feedback and regular vendor/landlord updates
• In-house fixed rate conveyancing, offering a “no move-no fee” service
• Independent mortgage advice
• Lettings & property management
• Rent guarantee on all tenancies
**Gold - Medium Midlands "Lettings Agency of the Year 2015"**
"Robert and Rhys at Goodchilds ..."
Share On : 
5 Star Review
Robert
Rhys
By : 'Sash'
Services :
Would you recommend ? : Yes
Postcode : ST5
12 Nov 2016
People found this helpful1
Robert and Rhys at Goodchilds helped me to sell my home. They were very thorough and efficient. They managed to get prospective buyers in and out of the property consistently and had multiple offers for me by the end of the first week. They sold my house at full asking price within two weeks. Buying or selling a home is supposed to be a very stressful experience but I can honestly say I barely noticed as Rob and Rhys handled everything so well I really didn't have anything to worry about.
Comments on Agent Fees
I thought their fees were very appropriate and well deserved.
Was this helpful?:
Browse popular links for estate agents, letting agents and properties nearby
Latest Reviews
Lucie Sainerova
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100.00% | 100% | £80,000 | £80,000 |
| Lettings | 100% | 73% | £350 | £1,000 |
Areas covered
- ST1
- ST10
- ST11
- ST12
- ST2
- ST3
- ST4
- ST5
- ST6
- ST7
- ST8
- ST9
Address
Goodchilds Estate Agents
42 Piccadilly, Stoke on Trent, Staffordshire
ST1 1EG
01782 206713
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
Advertise on
- ?Relocation Agent Network
- ?National Homes Network
- ?Move With Us
- allAgents Portal
- OnTheMarket
- Rightmove
- Zoopla
Social Media
Rankings
Latest Properties
No Property Found
No Property Found
Goodchilds Estate Agents Branches (View All 6)
Terrible customer service and ...
Share On :
1 Star Review
By : 'Francis'
Services : Letting( As a Tenant )
Rent PCM : £400
Would you recommend ? : No
Postcode : ST4
31 May 2019
People found this helpful1
First you pay the hefty fee and though the agency promised to perform house check every month, you'll never see them as long as that direct debit is always on the exact day you said it would be. Is something broken in the house, don't bother you might as well do it yourself as you wait at ... Read Full Review
Comments on Agent Fees
Terrible fees cause they absolutely do nothing for that money
Comments (0)Was this helpful?:
First ...
Share On :
5 Star Review
By : 'Harvey'
Services : Letting( As a Tenant )
Rent PCM : £450
Would you recommend ? : Yes
Postcode : ST4
15 Jan 2019
People found this helpful0
Recently moved out of my first home which I rented through good child's. Received a great service from my very first contact to moving out. Would definitely... Read Full Review
Comments (0)Was this helpful?:
House selling and purchasing ...
Share On :
5 Star Review
By : 'Lucie'
Services : Sales( As a Buyer )
Sold price : £180
Would you recommend ? : Yes
Postcode : ST6
22 Aug 2018
People found this helpful0
Thank you very much to all Goodchilds members in Hanley, their service was exceptional. Rhys in particular is a man one can truly rely on in terms of constantly updating essential information regards to progress of selling old and purchasing new property. We are very grateful for Goodchilds team... Read Full Review
Comments on Agent Fees
Good
Comments (0)Was this helpful?:
I rented a property out ...
Share On :
5 Star Review
By : 'n_lab1'
Services : Letting( As a Owner )
Rent PCM : £550
Would you recommend ? : Yes
Postcode : ST3
20 Feb 2018
People found this helpful0
I rented a property out through Goodchilds in Stoke, Rob came out and gave me some useful tips and information about renting. I was reluctant to rent my property at first but rob gave me plenty of reassurances and helped me find a good... Read Full Review
Comments on Agent Fees
The commission rates are good. No tenant find fees or re-let fees.
Comments (0)Was this helpful?:
Purchased my first home ...
Share On :
4 Star Review
By : 'Dpizzaro'
Services : Sales( As a Buyer )
Sold price : £80000
Would you recommend ? : Yes
Postcode : ST4
31 Jan 2018
People found this helpful1
Purchased my first home through Goodchilds and they were very helpful. Nothing seemed too much to ask off them. Reece was... Read Full Review
Comments on Agent Fees
N/A
Comments (0)Was this helpful?:
Worked along Goodchilds in ...
Share On :
5 Star Review
By : 'CJ'
Services : Letting( As a Owner )
Rent PCM : £350
Would you recommend ? : Yes
Postcode : ST1
18 Jan 2018
People found this helpful1
Worked along Goodchilds in Hanley for 4 years now. They look after my property portfolio. Rob is always on hand to assist me and give advice whenever... Read Full Review
Comments on Agent Fees
Good
Comments (0)Was this helpful?:
I acquired a property that I ...
Share On :
5 Star Review
By : 'Ken'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : ST5
13 Oct 2017
People found this helpful1
I acquired a property that I let out through Goodchilds,the process was simple and clear and a tenant found quickly,the very few problems i had were dealt with promptly and the tenants queries were passed on immediately. I have now sold the property through Goodchilds and yet again the process... Read Full Review
Comments (0)Was this helpful?:
As this was my first time ...
Share On :
5 Star Review
By : 'Kerrie'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : ST1
9 Oct 2017
People found this helpful1
As this was my first time moving into a rental property I had a lot of questions on how the process would work. All of the team at Goodchilds were extremely helpful in detailing the entire process so I always knew what stage my application was at. I would certainly recommend these as lettings... Read Full Review
Comments on Agent Fees
Very reasonable.
Comments (0)Was this helpful?:
We sold a house with them ...
Share On :
5 Star Review
By : 'KimLower'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : ST4
26 Apr 2017
People found this helpful1
We sold a house with them recently after a bad experience with another agent. Goodchild's exceeded every expectation from start to finish! Sold for the asking price within no time at all and nothing was too much trouble even after we had sold. Definitely 100% recommend... Read Full Review
Comments on Agent Fees
I'd say their fees were fairly average however they 100% earned what we paid them to sell our home
Comments (0)Was this helpful?:
Totally out of order Avoid ...
Share On :
1 Star Review
By : 'Kashif'
Services : Letting( As a Tenant )
Rent PCM : £595
Would you recommend ? : No
Postcode : ST1
24 Mar 2017
People found this helpful1
Totally out of order Avoid like a plague Doesn't keep appointments because when they rang you an hour before the meeting your phone was not... Read Full Review
Comments on Agent Fees
Negative attitude
Comments (0)Was this helpful?:
If you are looking for a ...
Share On :
1 Star Review
By : 'John'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : ST15
18 Nov 2016
People found this helpful3
If you are looking for a house to rent do not even think about calling these people. Before signing the contract everything was friendliness and happiness. Once singed, the nightmare started. We arrived there and there was a swimming pool in all the ground floor because a pipe was leaking... Read Full Review
Comments on Agent Fees
Usual fees.
Comments (0)Was this helpful?:
Rob and his staff offer a ...
Share On :
5 Star Review
By : 'Steven'
Services : Letting( As a Owner )
Rent PCM : £425
Would you recommend ? : Yes
Postcode : ST9
13 Nov 2016
People found this helpful1
Rob and his staff offer a Great Service nothing is too much trouble SIMPLY THE BEST I have used Goodchilds for many years now and have always found them to be total professionals and dedicated towards both the landlord and their tenants. It has and still is a pleasure to work with you Rob and... Read Full Review
Comments on Agent Fees
Great value for money.
Comments (0)Was this helpful?:
Robert and Rhys at Goodchilds ...
Share On :
5 Star Review
By : 'Sash'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : ST5
12 Nov 2016
People found this helpful1
Robert and Rhys at Goodchilds helped me to sell my home. They were very thorough and efficient. They managed to get prospective buyers in and out of the property consistently and had multiple offers for me by the end of the first week. They sold my house at full asking price within two weeks.... Read Full Review
Comments on Agent Fees
I thought their fees were very appropriate and well deserved.
Comments (0)Was this helpful?:
After feeling let down from ...
Share On :
5 Star Review
By : 'K'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : ST1
11 Nov 2016
People found this helpful1
After feeling let down from my previous agent I switched to Goodchilds and sold within 7 days. Couldn't be happier would definitely... Read Full Review
Comments (0)Was this helpful?:
Testimonial On a friend's ...
Share On :
5 Star Review
By : 'Jaz'
Services : Letting( As a Owner )
Rent PCM : £675
Would you recommend ? : Yes
Postcode : ST1
12 Sept 2016
People found this helpful1
Testimonial On a friend's recommendation, I invested in a brand new buy-to-let property in Stoke. As I am abroad for much of the time, I needed an agent I could trust with a full management package. I duly selected a letting agent, but was frustrated when, after three months, a tenant had not... Read Full Review
Comments on Agent Fees
Very reasonable
Comments (0)Was this helpful?:
Absolutely disgusting service ...
Share On :
1 Star Review
By : 'Unhappy'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : ST4
29 Jan 2016
People found this helpful6
Absolutely disgusting service and the rudeness from the manager is horrendous. We lived in the property for 6 months, if we could have been out sooner we would have. Firstly because of the lack of them checking the property we moved in not knowing their was damp in the living area and this took 3... Read Full Review
Comments (0)Was this helpful?:
Rented a property of ...
Share On :
1 Star Review
By : 'Hill'
Services : Letting( As a Tenant )
Rent PCM : £1000
Would you recommend ? : No
Postcode : ST5
13 Nov 2014
People found this helpful4
Rented a property of Goodchilds Hanley. these agents are very good for the landlord as they are not prepared to help the tenant. We have had various issues with the agent on problems with this property and he has always took the landlords side when they are supposed to represent the tenant as well. ... Read Full Review
Comments on Agent Fees
They do now work for the tenant they are only interested in the landlord
Comments (1)Was this helpful?:
By : Robert Norton
13 Nov 2014Hi Mr Hill, I'm sorry if you feel that way about it. The landlord has informed us that she will be providing a dishwasher and rectifying the shower ASAP. The one shower has now been repaired and...
1 - 17 of 17 items
No Staff Registered
NaN - NaN of items
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
No procedure set.
Last updated at 1/27/2016, 11:47:13 AM by allAgents
