The UK's Largest Customer Review Website for the Property Industry
The UK's Largest Customer Review Website for the Property Industry

3/5, 8 Reviews
63% Recommended
33% sales valuation accuracy
100% letting valuation accuracy
50% sales fee satisfaction
99% letting fee satisfaction
By : 'Anonymous'
Services : Sales(Prospective Vendor/Buyer)
Would you recommend ? : No
Postcode : B67
Property: Well presented no chain 2 bedroom freehold mid-terrace with large garden in quiet street in a good neighbourhood within close reach of good schools and highstreet. Here's a summary: 1) They lost they property keys. 2) They didn't inform me for weeks about this, so nothing was happening with the house, not even marketing, until I had to ask them point blank 'have you lost my keys??'. 3) I provided another set, but still they did not put the house on the market for weeks, 4) They did not offer to change the locks, and upon request did not send a replacement set for weeks again, finally they did after endless chasing but the keys were lost from the envelope in transit as they were simply put loose in a shabby old paper envelope, 5) Finally they took pictures - dark, irrelevant, blurry, incomplete, minimum amount, 6) When the property was finally listed 7 weeks after signing the contract, the info was totally wrong/ pics were awful/ no floor plan done, 7) No communication with me WHATSOEVER. There was not a single attempt at trying to contact me about anything at any point, 8) Trying to contact them myself weekly was impossible to reach the agents, 9) The property was vastly over-valued by Connells, 10) After 4 months of nothing I instructed a different agent - within ONE WEEK they presented me with 3 offers, one of which has been accepted with a 30day completion timescale. Conclusion: NEVER SELL YOUR HOUSE THROUGH CONNELLS. You'll save yourself a lot of money and stress if you go with probably anyone else, literally my cat could easily do a better job.
Double that of several agents we later met with to re-list
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 33.00% | 50% | £130,000 | £150,000 |
| Lettings | 100% | 99% | £675 | £975 |
Connells
122 Poplar Road, Bearwood, West Midlands
B66 4AP
0121 420 3611
By : 'Disgruntled'
Services : Sales (As a Vendor)
Sold price : £130000
Would you recommend ? : No
Postcode : B16
If I could give 0 stars, I would. I've dealt with a number of agents over the last 30 years, in various countries, and in various relationships (buyer, seller, renter, and landlord) and in all those years this group have to be the most utterly incompetent group of amateurs I've ever... Read Full Review

By : 'Dimitra'
Services : Letting (As a Owner)
Rent PCM : £750
Would you recommend ? : Yes
Postcode : B66
I have been very satisfied with Connell’s Bearwood and especially Parminder. She has been very accommodating, helpful on every occasion and always willing to walk the extra mile. A person you can rely on to do the best for her customers. Particular thanks to Shazeena, as well, who was... Read Full Review

By : 'G'
Services : Sales (As a Vendor)
Sold price : £150000
Would you recommend ? : Yes
Postcode : B91
Delivered on every aspect , worked on my behalf to get what i wanted as a Customer. Very professional service , which was an absolute key value for me. Particular thanks to Shannon, a very professional manager. Thanks to Jeevan too for his hard work to ensure everything went... Read Full Review
By : 'Ralph'
Services : Sales (As a Buyer)
Would you recommend ? : Yes
Jeevan is an absolute Cool headed gentleman, honest and professional all the way through! His inter-mediation between myself and the vendor when I thought of given up is highly encouraging. He isn't too busy to pick the call, what an incredible precessional you are Jev. I'm so proud of... Read Full Review

By : 'tammy'
Services : Letting (As a Tenant)
Rent PCM : £975
Would you recommend ? : Yes
Postcode : B66
well presentation of the agent and his prompt response that can meet my needs. We feel much appreciated to get help from their... Read Full Review
By : 'Mevvii'
Services : Letting (As a Prospective Landlord/Tenant)
Rent PCM : £675
Would you recommend ? : No
Postcode : B67
Unfortunately I'm not happy with the experience we had with connell's on bearwood road still waiting for our deposit it's been 3weeks just been told no one at the office we will get back yep still waiting for that phone call we rang them overy 50times every time we are told they will get back I'm... Read Full Review
Bad
By : 'Karyn'
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : SP10
Hi, I would like to say to a big Thank you to Shani Phillips at Carlyle house, Cathedral Rd, Cardiff, South Glamorgan, for her help in sorting out my maintenance issues, 77, Weyhill Rd, Andover SP10 3NR Kind regards, Karyn Askew... Read Full Review
By : 'Anonymous'
Services : Sales (Prospective Vendor/Buyer)
Would you recommend ? : No
Postcode : B67
Property: Well presented no chain 2 bedroom freehold mid-terrace with large garden in quiet street in a good neighbourhood within close reach of good schools and highstreet. Here's a summary: 1) They lost they property keys. 2) They didn't inform me for weeks about this, so nothing was happening... Read Full Review
Double that of several agents we later met with to re-list
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.