I approached the Northfields branch after finding several properties to let through them in the area on Rightmove. I was in need of a property urgently following a change of domestic circumstances. Whilst the branch was initially friendly to approach, arranged a viewing on the property I was... Read Full Review

This two guy's provided an incredible service for me .they were very friendly and accomadating. I am obligated to them for helping me to find a satuiable house which is... Read Full Review

From the start, Zuzanna was very affable and full of personality. During the viewing/s, she customised the properties to fit our needs and even aesthetic preferences. I truly appreciated her honesty and professional opinion. She maintained professionalism but didn't exude the same cold, stiffness I ... Read Full Review

Zuzanna was very friendly and took the time to answer our questions thoughtfully. She showed us two properties we'd asked to look at and then showed us a third which she thought we would like. In the end, we chose the third property, in part because of Zuzanna! After our viewing, she followed up... Read Full Review

Zuzanna was great. She was friendly and very helpful. Found us a great place and secured it for us very... Read Full Review

Zuzanna is very kind and professional person. Thank you for help to find ideal flat for us and wish you all the... Read Full Review

Zuzanna helped with the letting for 75 Mafeking Ave, and I found her to be extremely helpful and very pleasant to talk with on the phone. She clearly was genuine and honest in all our discussions, and went out of her way to accommodate with taking photos at the property, as well as giving continued ... Read Full Review

Very professional approach to customer. Everything has been presented precisely. We are happy that Zuzanna was the agent we have worked with. Now we are living in beautiful flat just because Zuzanna helped us rent it. Very happy with agent... Read Full Review

Excellent service. Zuzanna picked out an ideal property for us within our budget (we were previously looking at another property that was more expensive, less spacious and in worse condition). Barring a couple of administrative issues during the process (wife's forename and surname swapped when... Read Full Review

I have dealt with many letting agents but few have been as helpful, hard-working and professional as Zuzanna. We needed to move quickly and were quite specific in what we were looking for; Zuzanna understood this. She was refreshingly honest and very understanding. Moving can be a difficult and... Read Full Review

I had my initial meeting with Daniel Pillai who understood perfectly what I wanted and pointed me towards a property which Louis Byrne helped me get. Overall they were very attentive and... Read Full Review

Townends Northfields, especially Louis Byrne and Robert McPeake, were very helpful at enabling us to rent our first flat. We had initially enquired about another property, but were told it had already been let. They provided an alternative to suit our budget and needs and hit the nail on the head.... Read Full Review

Great at dealing with people, capable of solving problems, understands customer's concerns. Would definitely recommend to other prospective... Read Full Review

I have recently received great customer service from this branch of Townends specially Louis Byrne who followed my process of moving in... Read Full Review

I was so happy with them specially Louis Byrne. He was so helpful and about Emma she was so helpful as well in general my wife and I were so happy with... Read Full Review

We recently rented our first flat and were so glad and happy that it was through Townends and Feisal, in particular. Renting a flat for the first time is daunting for any couple but, I feel, for us, its proved to be very easy & comfortable thanks to Feisal's help throughout the whole process. ... Read Full Review

Sarah and Feisal have been fantastic in explaining to this first time London landlord all the steps required as well as doing a thorough job of finding us the right tenant profiles. I have found my experience working with them a pleasure and would happily recommend them as partner for... Read Full Review

Mr Feisal Osmanie did a great job in finding suitable tenants for my property. He is very professional and puts genuine time and effort into meeting clients requirements, clarifying any potential worries that may arise. It has been a pleasure working with Mr Osmanie and I highly recommend... Read Full Review

Feisal at the Northfields office was great from start to finish! I requested a viewing to take place within 15 minutes as I was still around the TW8 area and although Feisal had a meeting 30 minutes later, he rushed to the property to try and accommodate my viewing request. The process was... Read Full Review

Mr. Naji was at all times polite, courteous and professional. I had been away from the rental market for a very long time and was finding the search for a new flat extremely daunting. Mr. Naji gave me renewed hope in my endeavours to ultimately secure suitable accommodation within... Read Full Review