The UK's Largest Customer Review Website for the Property Industry
The UK's Largest Customer Review Website for the Property Industry

4.8/5, 169 Reviews
96% Recommended
100% sales valuation accuracy
93% letting valuation accuracy
86% sales fee satisfaction
86% letting fee satisfaction
By : 'Damien.'
Services : Letting(I am a Tenant)
Rent PCM : £1375
Would you recommend ? : Yes
Postcode : TW8
Sam was extremely professional and helpful. Always on time for viewings and always prompt in response. Having delt with other agents Sam's performance was standout.
The agents fees are very high.
The agents fees are very high.
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100.00% | 86% | £425,000 | £600,000 |
| Lettings | 93% | 86% | £1,000 | £3,250 |
Stirling Ackroyd
440 Chiswick High Road, London, Greater London
W4 5TT
020 8994 7022
By : 'Ismahil'
Services : Letting (As a Tenant)
Rent PCM : £2000
Would you recommend ? : No
Postcode : TW8
I rented the place from Town Ends, They didn't check the place properly before renting it out. First few months showering with cold water. Heating doesn't work, never worked at all. I can keep going on for hours about how they're behaving… I have had o choice than to put a solicitor... Read Full Review
By : Josephine
9 Jun 2022I am extremely sorry to hear that you got cold. Had you of grown more hair like a monkey then this may have helped somewhat… so I have heard… I hope that you have found yourself a...
By : 'Simona'
Services : Letting (As a Tenant)
Rent PCM : £1000
Would you recommend ? : Yes
Postcode : W3
I had a very pleasant experience and they were very helpful! They patiently provided me with all the information and guided me through all the steps. Thank you for... Read Full Review

By : 'christine'
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : SW18
Ryan Maher Very friendly and so so helpful Showed us around and gave us great advise as we are still new to the UK Ryan went above and beyond Thank... Read Full Review

By : 'Rosetta'
Services : Letting (As a Owner)
Rent PCM : £1200
Would you recommend ? : Yes
Postcode : W4
I had a very pleasant experience when renting out my property recently. Honor who heads the Chiswick office is extremely professional in manner, and work ethic. She was readily available to guide with administrative problems, and efficient in following up queries. Property turned around quickly... Read Full Review


By : 'tom'
Services : Sales (As a Vendor)
Sold price : £425000
Would you recommend ? : Yes
Postcode : TW8
Dawn and Aggie were brilliant. They pitched my property perfectly and I accepted an offer within a couple of weeks - in a difficult market. Always pleasant to deal with and very professional. What more could I ask... Read Full Review

By : 'Rich'
Services : Letting (As a Owner)
Rent PCM : £1850
Would you recommend ? : Yes
Postcode : W4
Property uploaded very quickly and several tenants viewed that night. Suitable offers negotiated and tenant confirmed. Quite seamless, from listing to move in... Read Full Review
Fees negotiated to acceptable level.

By : 'Ferry'
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : TW8
Very professional duo and they worked great with each other to ensure everything went ahead as smoothly as possible with my... Read Full Review
GOOD

By : 'Teni'
Services : Letting (As a Owner)
Would you recommend ? : Yes
Postcode : W4
The service was great and Erol answered all my queries in an efficient manner. I was very happy with the professionalism and friendly approach and would recommend using Townends. Thank you to Erol and the... Read Full Review
Good
By : '3'
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : W4
Had good experience with Sam. He listened to our expectations and found the best property for us. Him and his team managed to help us to move in within a few days. Highly recommended by... Read Full Review
In line with other agents

By : 'Tara'
Services : Letting (As a Owner)
Would you recommend ? : Yes
Postcode : W4
I cannot recommend Townends highly enough. Sam has been responsible for letting my flat, which involved a lot of complications and dramas, which he dealt with in a really professional and calm way and really made me feel that my property is in safe hands - highly important for me as I live in... Read Full Review
As mentioned, slightly higher than other agencies - but utterly worth it.

By : 'Dr.'
Services : Letting (As a Owner)
Would you recommend ? : Yes
Postcode : W4
I was very impressed how quickly they managed to let my flat the first time I used Townends a couple of years ago. So went back to them when my tenant moved out. Again they managed to find a suitable tenant within a week. The people I was in contact with (front and back office) were all courteous,... Read Full Review
competitive
By : 'Marcus'
Services : Sales (As a Vendor)
Sold price : £575000
Would you recommend ? : Yes
Postcode : W42T
Ben undertook the photographs and marketing of our property. He promoted the property well and dealt with buyers professionally. Ben was also really good at managing purchasers who had unrealistic expectations of post Brexit... Read Full Review
No comment
By : 'Peter'
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : W4
** is a very helpful professional. Always polite, patient, friendly and he's always willing to go the extra mile. We have recommended him to our friends who were looking to rent/buy. They all had very positive review of... Read Full Review
By : 'Charles'
Services : Letting (As a Tenant)
Rent PCM : £1375
Would you recommend ? : Yes
Postcode : W3
Good transaction and thanks to Sam for making this relatively easy and responding to our queries quickly and within timely manner. Very professional with friendly and helpful attitude. Highly recommended Sam and his team in Chiswick.... Read Full Review
Good - pretty standard in comparison to other agents but its justifiable with the service you get!
Good - pretty standard in comparison to other agents but its justifiable with the service you get!
By : 'Jerome'
Services : Letting (As a Tenant)
Rent PCM : £2600
Would you recommend ? : Yes
Postcode : W4
Sam has been extremely responsive, knowledgeable and amiable throughout the transaction. I would recommend Sam without a doubt for those looking to rent a property in... Read Full Review
By : 'ASTR'
Services : Letting (As a Tenant)
Rent PCM : £3
Would you recommend ? : Yes
Postcode : W4
First time renting in UK and with having Sam and my own relocation agent everything went through fine and with no problem. We only stay in our new home for 3-4 nights a months but still very much like... Read Full Review
GOOD
By : 'M.J'
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : W4
Sam was very helpful and pleasant to do business with. Very smooth tenancy and he helped with all the bits which I wasn't sure about. Highly recommend him if you're looking to rent in Chiswick.... Read Full Review
Happy with fees.
Happy with fees.
By : 'Edward'
Services : Letting (As a Tenant)
Rent PCM : £1560
Would you recommend ? : Yes
Postcode : TW80
Dear Sam, I just want to thank you for your help with all the check-out advice you gave me. I really do appreciate it and I thank you for taking the time to help me! Although I will be temporary working abroad for my employer from November, I will however be returning at which point I'd need to ... Read Full Review
Fees are very reasonable
Fees are very reasonable
By : 'Damien.'
Services : Letting (As a Tenant)
Rent PCM : £1375
Would you recommend ? : Yes
Postcode : TW8
Sam was extremely professional and helpful. Always on time for viewings and always prompt in response. Having delt with other agents Sam's performance was... Read Full Review
The agents fees are very high.
The agents fees are very high.
By : 'Adam'
Services : Sales (As a Buyer)
Would you recommend ? : Yes
Postcode : W4
As a buyer of a property with Townends, Marc and Victoria were highly professional throughout and assisted in completing what proved to be a challenging purchase for reasons outside of Townends'... Read Full Review
Not applicable
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Last updated at 11/21/2017, 8:58:14 AM by allAgents