The worst estate agent we have ever dealt with. Had an open house got a price above what we asked for, we then found a property and had to prove that we had everything in place, five months down the line and two weeks from completion we were told that the buyer of our property now had to sell his to buy ours, we were devastated to have to unpack everything and heartbroken that we lost the house we were purchasing!!! Since then we have them call us to say we have viewers for you etc and lowand behold they don't show and it takes us to call Barnard Marcus to ask if viewings still happening and told no. I then wrote a email to the area manager who told me he would like into this and nearly three weeks still waiting for a response! We lost our new home because of this shoddy company DO NOT TRUST THEM!!!