A shambles of a company. They take forever to reply to requests. Give you no evidence of what they are accusing you of all seems to be get as much money back off the tenant the landlord. I never missed a payment was very good tenants repainted 3 rooms and got the house cleaned prior to leaving,... Read Full Review

Absolutely terrible service. Asked to view a property from their website and was told to leave my information for the viewings team (that were never available) Followed up with 5 more phone calls over 2 days, as did my partner so they had both our information. We didn't receive a phone call... Read Full Review

Leanne Levy has been excellent in her support and guidance whilst deliberating whether to rent or sell my property. A difficult decision has definitely been made easier knowing that Leanne was only one call or email away and would always be able to answer any of my questions in detail. She has been ... Read Full Review

Leanne Levy has been excellent in her support and guidance whilst deliberating whether to rent or sell my property. A difficult decision has definitely been made easier knowing that Leanne was only one call or email away and would always be able to answer any of my questions in detail. She has been ... Read Full Review

Dear Laura, Absolutely first class service. Your knowledge & professional advice second to none. First class reporting on all issues surrounding my rentals. Sensitive to my issues. I wouldn't consider anybody... Read Full Review

Very Happy Tennant quick to respond to issues and helpful staff no Problems at all. also got me in earlier than the agreed move... Read Full Review

I am a landlord and have been very happy with the service that Martin & co have provided to me. They are very polite helpful and very professional nothing is ever too much trouble. I feel very confident with them managing my property, and I know that they are the agents that I will... Read Full Review

I am impressed of the professional service provided. everything is online and no need to disturb the landlord if i need to fix the property. friendly staff. thank you... Read Full Review

I am very happy with the service from Martin&co and I am pleased with the flat. Staff is very friendly and... Read Full Review

I recently had to urgently rent a property for 6 months in Southend-on-Sea. Leanne at Martin &Co found me one within a very short period of time. She was very helpful and efficient. After moving in, I've also found their services to tenants to be professional and... Read Full Review

We are dealing with Martin&co for about 13 years. The first tenants stayed for about 12 years, there had been no serious problem which wasn’t sort out straight away and always informed us with no delay. Because I am living abroad I have to rely and trust the company and its... Read Full Review

I am a landlord who lets three properties through Martin & Co. and have done so for over 5 years. Once you get to know the key people there the service is good but it can be daunting because one has to deal with different people for lettings and property maintenance. There is no single point... Read Full Review

I have been letting my apartment with Martin & Co for just a few months and so far have no complaints. They found tenants for me quickly, paid on time and have been responsive to requests. As I am an overseas owner, I have never met the staff or seen the office but all contact I have had so far ... Read Full Review

What a shambles of a branch..totally focused on their fees, have never kept an appointment always using 'called away on an emergency' as an excuse. Some of the staff cannot even correspond using decent English..avoid any dealings with this company at any cost..you will benfit not... Read Full Review

The most useless staff I have ever encounter in my life. They call me 5 min. before a viewing to tell me they couldn't get hold of the owner. They suppose to call me back and I could still be waiting outside the property. Gave them another opportunity, call to check two viewings to make sure they ... Read Full Review

uk number one letting agent, i think and know not. i would say the workers and Southend are thick do not know what they were doing and let people live in poo (a nicer word), no knowledge of regulatons on what has to be considered when letting out a property. Thick and lazy!!! as long as they... Read Full Review

Awful. Put the tenants from hell in the property, including a rottweiler (it's a first floor flat, sorry neighbours!). I have periodic reports with things like 'small mark on floor', which bear no resemblance to the state I received it back in. Rude and aggressive and if you want to leave them, you ... Read Full Review